I entered my girft card number in iTunes but it says it wasn't purchased right and visit this website for help
I got cards for Christmas but when I redeem them iTunes says it wasn't purchased right and to visit this website for help
Have you went to iTunes support?
Contact iTunes
Similar Messages
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I went to buy a movie on iTunes, but it says I've already purchased and to check my available downloads... And when I do it says that all purchased items have been downloaded... but they haven't!!! help please!
If iCloud is available for your country, you should. Here is the article that has the steps on how you can do this:
http://support.apple.com/kb/HT2519 -
I downloaded itunes on my pc, but it says I have an audio problem and won't let me play the game I purchased, any ideas?
Why do you assume that this problem is a "bug" that Apple has to address, and not a problem with your phone, that you need to address. Do you see others having this specific problem?
Try:
1. Reset phone (no data loss): press both the home and power buttons for at least 10 seconds, releasing when the Apple logo appears
2. Install using iTunes on your computer/ -
Dowloand 64-Bit Version of iTunes but Installer Says it Isn't 64-Bit and Won't Install
I download the latest, 64-bit version of iTunes. When I try to install it, at the end of the installation process, I get a message saying that I it cannot install because I need the 64-bit version. I just DOWNLOADED the 64-bit version, for Pete's sake.
I have down this four or five times now, and am getting tired of it. What am I doing wrong? I know I am downloading from the proper Web site - it is the Apple, iTunes site.Download a fresh copy of the installer from this direct link:
iTunes 11.1.4 for Windows (64-bit) - iTunes64Setup.exe
It is a 64-bit installer for mostly 32-bit components which is why parts go into both program files folders.
tt2 -
i have a 2 generation ipod and something happened and i needed to reset it to the basic setting basicly brand new with the itunes sign and the usb but when i try and re sync it the ipod has a password on it but when i try and re sync it it says error trying sync ipod you need to unlock the password before you can sync the ipod
Place the iPod in recovery mode and then restore via iTunes. For recovery mode:
iPhone and iPod touch: Unable to update or restore -
how do i install itunes when it keeps saying 'there is a problem with this windows installer package. a program required for this install to complete could not be run. contact your support personnel or package vendor."
Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
It says that a speific file had an error while downloading, i tried to download quicktime to think it would fix it, but it gave me the same error
'Microsoft.VC80.CRT.type="win32".version="8.0.50727.6195".publicKeyToken="1fc8b3 b9a1e18e3b".processorArchitecture="x85'". then when i push ok, it'll roll pack the download and do the same thing over and over again, plz help!!!i have the same problem, i have a windows 7 and the little screen comes up saying statues: processing additional packages help us
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My ipod was set up on a Mac. Now I have a PC and want to sync my music on iTunes, but I can't without reformatting my drive and losing my music. Help. I no longer have a Mac. I want to keep the music and videos I purchased. Since it is an iPod classic (80GB) I cannot even use the iCloud. Is there a way to move my ipod's music so I can reformat it to my pc?
WIndows is asking you to reformat the iPod's hard disk because it's probably in the Mac OS X Extended Journaled file system format which the Windows OS can neither read or write to. Reformatting will erase all content from the device and rebuild the filesystem as FAT32 unless you specify it as NTFS (which you shouldn't do).
If you want to be able to use your iPod to copy music from your Mac to your PC, you'll need to either pre-format it as FAT32 using Disk Utility on your Mac and then copy everything over to your PC, or use third party software such as XPlay that allows a Windows PC to read and write to a Mac formatted iPod.
Perhaps you could take a look at this article for other ways to copy your iTunes library and files from your Mac to the PC.
iTunes: How to move your music to a new computer
B-rock -
I redeemed my iTunes gift card on my iPod touch and then I changed my apple I'D and it says I have to enter a credit card number because I already submitted my gift card. So what do I do? Please help
Anybody?????
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Listen to iTunes radio without entering a credit card number
How can one listen to iTunes radio without entering a credit card number in the iTunes registration process?
You will need to set up an iTunes Store account using the same procedure that you would use if you wanted to obtain free iOS apps:
http://support.apple.com/kb/HT2534
Read the steps carefully as the order in which you follow them is critical. Note that you can do this only when creating a new Apple ID. You cannot use an existing ID.
Regards. -
HT201209 do you have to enter a credit card number to set up an itunes account?
Do you have to enter a credit card number to set up and buy itunes with gift card?
Not necessarily. You cna check the article below for assistance.
Create an iTunes App Store account without a credit card
http://support.apple.com/kb/HT2534 -
How to purchase apps in App Store? When I am trying to buy those apps, it is asking for my card details. I have entered my debit card number and then it asked for 3 digit security code. I have entered cvv secure code but it is showing an invalid security
Debit cards are no longer accepted in the iTunes Store, it seems. The current valid payment methods are listed here:
http://support.apple.com/kb/HT5552
You can try contacting the iTunes Store and asking if there is any way to use your card, but they probably will tell you that it's not possible.
http://www.apple.com/emea/support/itunes/contact.html
Using a debit card in any online service where it stores your card is a bad idea in any case since if someone gains access to your account in the service, they can quickly drain your bank account. Credit cards limit your liability, as do prepaid iTunes cards.
Regards. -
if i enter my credit card number to buy a game in my IPAD, does it stay on. so my kids could buy what they want without asking me ?
go on a computer and through itunes click on your account and sign in and then choose none as a option for payment
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Payment page won't let me enter my credit card number
On payment page, I cannot even click on the box to enter my credit card number. I have an HP Pavilion. My Norton firewall is set to allow iTunes.
Hi gypsy0222,
If you are having issues with the payment page on the iTunes Store, you may find the following article helpful:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
Regards,
- Brenden -
I lost my credit card and restored it in my bank, but numbers on new card are different.(the bank account is the same). I'm trying to update credit card info on itunes but it's declined. sometimes it saies that my billing address or countrey is not all right. I've tried to change a countrey and billing adress too but it doesn't help. I've tried to confirm my credit card information several times and it has blocked 8 dollars on my balance(1 dollar for each time I tried to confirm), please help me to confirm my account and credit card, I have paid from this account before many times and it was accepted i don't know what happaned now.
please apple write me on my mail:********
<Email Edited by Host>Hello jumanjet,
Thanks for the question, and welcome to Apple Support Communities.
I understand you are having issues adding payment information to your account.
If your account information does not match your credit card, you may get a message stating "The credit card was declined."
To expand on the above, your billing name or address may not match the address listed on your credit card statement. Any discrepancy in punctuation, abbreviation, or capitalization can cause errors, which might prevent you from purchasing from the iTunes Store. If you moved, or if your zip code changed recently, ask your credit card company to make sure their records are up to date and match exactly what you are entering as your billing information.
For more information, see the following helpful resources:
iTunes Store: How iTunes Store purchases are billed
http://support.apple.com/kb/HT5582
iTunes Store: Changing account information
http://support.apple.com/kb/HT1918
iTunes Store: My credit card's security code or zip code does not match my bank's records
http://support.apple.com/kb/TS1646
Thanks,
Matt M.
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