I erased my iPad but the old user apple id keeps popping up and i don't remember the old password
Recently, I changed my old apple id because i could no longer excess the old email address. An apple tech helped me change my apple id but i was unable to update anything. I was told to erase my I pad so that the new apple id would come on. Well i didn't know that i had linked the i pad to find my phone. It wants me to put in the old password and to the old apple id but i don't remember it. I can't get pass the old activation screen.
If you activated find my ipad while using the old ID, it is activation locked.
You will not be able to get past it without using the old ID passwordIf
you forgot your Apple ID password
Similar Messages
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An old Apple ID keeps popping up and asking for password; how do I get rid of it?
Here is what I did to fix it on Win 7 64-bit system:
Computer > C: > Program Files
Delete the Oberon Games File
If you have a Program Files (x86), delete it there, too.
Reboot. -
I want to but something from the App Store and it's not letting it's asking me security questions and I don't remember answers to and I don't remember my confirmation email please help!
See Kappy’s great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
About Apple ID security questions
http://support.apple.com/kb/HT5665
Cheers, Tom -
I NEED HELP!!!!!!
i changed my apple id and my password (for the apple id), but on my ipod and mac book pro my old apple id keeps showing up for icloud, and i cant put either password!!! Trust me i tried.. What should i do???? So please help!!!!!!On your Mac, go to System Preferences>iCloud, sign out, then sign back in with the ID you want to use.
If you're running iOS 7 on your iPod and old ID is your ID, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iPhone on your device, even though it prompts you for the password for your old account ID. Then go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password. -
I am trying to access iCloud account. I have reset the password, which works with my laptop. On the Apple website the account details show that the account is verified but on the ipad it continually says "verified" and underneath "Account not verified" Have checked the rescue email address but this says account is verified. What should I do? Apple store said I needed to phone. Phone chat suggested and went through change password etc. but nothing has worked and they have no idea. Help?
Hi there dsbrooks911,
You may find the information in the article below helpful.
iCloud: Remove your device from Find My iPhone
http://support.apple.com/kb/PH2702
-Griff W. -
My iPad will not turn on but the apple sign keeps popping on and off.
My iPad will not turn on and when I connect it to itunes a error message 0xE8000024. What do i do?
Hello Summer,
Welcome to the Apple Support Communities. If you are seeing the Apple logo continuously, then the next step is the following article.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Regards,
-Norm G. -
Hello does anyone out there knows the passcode for my iphone 4. I want to reset and erase all data before I give this phone away I went to settings and reset / erase all content and settings but then it is asking me to enter a passcode. I have not set up a passcode for this phone so does iphone have a standard passcode because I tried 0000 but its not accepteing it and I have a red message saying 1 failed attemtp !!!
Please help anybody.
ThanksLOST PASSCODE
You may be able to reset the passcode by restoring the device.
Connect the device to the computer with which you normally sync and open iTunes.
Note: If iTunes prompts you to enter the passcode, try another computer that you have synced with. Otherwise, go to "If you have never synced your device with iTunes", below.
Right-click the device in the left column and select Back up.
When the backup is complete, select Restore.
When finished, restore from your most recent backup.
Read http://support.apple.com/kb/HT1212
If that doesn’t work you will need to perform a factory restore to remove it. Or read:
Enter Wrong passcodehttp://support.apple.com/kb/HT1414
http://support.apple.com/kb/ht1212
P -
My old Apple ID keeps popping up
My old Apple ID keeps popping up, and when I check it through apple login it is not found how do I get rid of it
Did you rename your old Apple ID to your new one (preferred) so the old one doesn't exist anymore?
Apple ID: Changing the email address you use for your Apple ID
or did you create a new Apple ID?
Where does it show up? If it's when you update Apps and you purchased Apps with the old ID, then yes, those earlier Apps are linked to the old Apple ID (another reason to rename one rather than creating a new one).
Have you signed out of the various Apple Stores from the old ID and signed in again with the new one?
Although you may be able to rename an older Apple ID, you can't delete or merge them, so if you have two or more, it's best to settle on one (especially for purchases) and either not use the others or use them for iCloud etc.
Check out Apple ID Support, which has lots of links and info. -
Bought an ipad but the seller didn't erase his Apple ID. I don't have his #. I restored it it asked me for a Apple ID I tried to sign in with mine and it asked me for a different Apple ID. What can I do or am I stuck with a non working ipad? Pls help.
The previous user should have done this.
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT5661http://support.apple.com/kb/HT5661
You may have bought a stolen iPad. Or get a refund from the seller.
Cheers, Tom -
Hello, I want to download a new version of Itunes on my windows-7-PC to to communicate with my Ipad, but the program says: I must terminate this download. Since I have also removed the old version of Itunes, now I can't do nothing to communicate with my Ipad
figured it out myself; saw the solution with similar problems...Thanks
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My IPad has been stolen and I was trying to track it on 'find my ipad' but the thief kept it offline. I just saw him change my user id. Any recommendations on how I can keep tracking the stolen device?
Yes, I filed police report, but there is nothing they can do until I get back to them on the tracking. It's been offline. I'm sure the whoever took it can find a way around breaking in the ipad..i really was hoping to get my pictures and videos of my kids back
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I had to change my user ID because I used my email at my old job and now the old one keeps popping up and I can't sync my phone or authorize my computer at work to sync my phone. I have a new user ID and PW that allows me into ITUNES but that old one won't go away. Any help? Thanks
Hi, you can't change which ID was used to purchase any app. However, you can edit your Apple ID, which may be a better option than using a new id.
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Is there a way to stream Coachella? I found last years stuff but no live stream so far. I tried to us my kids iPad but the YouTube Coachella channel requires flash. Any thoughts?
Try opening this link on your phone: http://m.youtube.com/#/user/coachella?client=mv-google&reload=3&rdm=m2075q4mp. It doesnt work on the Macbook but it works on my phone..
FYI the resolution / quality when airplaying from iPhone to Apple TV was atrocious!
if you figure out how to get it going good on the Apple TV let me know! -
An email sent from my iMac has a button linked to a clip hosted on Vimeo. When received, the link functions on iMac and iPad, but opens a window of app icons on iPhone and iPod touch. Any ideas what's wrong?
For anyone else reading this thread, it is worth knowing that sometimes an email is, or can be, corrupted thereby jamming the works. The solution above is good, but I just wanted to suggest another one.
If the problem arises, go to an online mail access service, such as Mail2Web.com and login to you mail account there and delete the offending message.
Problem solved.
And George, as this is all entirely voluntary, whinging about no takers may not endear people to you. Besides which, a few minutes of searching on Google would have found you a number of solutions. -
I have an iCloud email and Yahoo email on my iPhone that is now old as hacked and unused. I can't access anything as it asks for that account info and I don't remember the password etc. How do I delete and replace it with my new iPad email? ! Help..
Welcome to the Apple community.
If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare(or Apple ID Support), upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
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