I established a new profile in Firefox but it doesn't seem to have either a spam file or a trash file.

I deleted one message, but when I went to resurrect it, there was no trash file. Then I noticed there was also no spam file.

Firefox has no spam file or trash file, those are email features and Firefox has no email features.
Email accessed through Firefox will be web based email, any any features will be part of the email service that you are using and not of Firefox.
You mention Gmail, if the issue is with Gmail, you need to contact Google support for help.

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I'm being prompted to download a new version of Firefox but I can't seem to do it when I follow promts.

Yesterday my Firefox icon disappeared from my menu bar. I went into my applications and opened it. Every time I use it to reach gmail, I get a message that I'm using an out of date version and to download a new one. I download it. An installation disk appears. A "move to applications" message appears. I move the icon to applications. I can get my e-mail, but all the bookmark icons are blank now. And each time I open gmail I get prompted again to download 8.1. something.

According to your useragent string you are running version 3.0.10. Either you are running a VERY old version or your useragent is wrong.
Let's start by assuming the later. To fix do the following:
* Type about:config in the URL bar and hit Enter
* If you see the warning, you can confirm that you want to access that page.
* Filter = general.useragent.
* Right-click the preferences that are bold, one line at a time, and select Reset.
* Then restart Firefox

Everytime I click "Update Firefox," it starts to download said update, but never does anything else. I have also tried completely re-downloading a newer version of Firefox, but that doesn't work either.

I have no more details.

If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data.

HT1444 Hotmail has been converted to Outlook and now my 10.6.8 version of Snow Leopard doesn't seem to be compatible with Outlook. I can only access Outlook through the mobile option. I have downloaded the latest update for SL but that doesn't seem to hav

Since Hotmail was converted to Outlook I can only access through the Mobile option. I keep getting a message suggesting I upgrade to the latest version of Safari. I tried downloading the most recent upgrade that I could find but the problem is still not solved. How do I fix this very annoying situation?

No problem here on 10.6.8 and Safari 5.1.9 - is that the version of Safari you have? If not you can download it here:
http://support.apple.com/kb/DL1569
or you could try Firefox - make sure you have the latest version of that (21.0)

I had renamed my user login name and assumed that there will be no change in the settings and files. When I login with the new profile name everything is gone. How can I get back all my files and settings?

I had renamed my user login name and assumed that there will be no change in the settings and files. When I login with the new profile name everything is gone. How can I get back all my files and settings? Please help. Thanks.

You should have asked this before you tried: Changing username or short name- User Account and Short Name- OS X- How to change user account name or home directory name.

I bought a new iMac today. I'm using migration assistant to move all my software, but the time just keeps getting longer. It says connect an Ethernet cable for faster data transfer. I did, but that doesn't seem to help. Any ideas?

I bought a new iMac today. I'm using migration assistant to move all my software, but the time just keeps getting longer. It says connect an Ethernet cable for faster data transfer. I did, but that doesn't seem to help. Any ideas?

m1doc,
Are you migrating from a Mac or a MS Window machine? Either way you probably should be in touch with AppleCare, you have 90 days of free AppleCare telephone support. They can usually help on issues like this. If you don't know the phone number please use http://support.apple.com/kb/HE57 to help find the number in your country.

HT1473 i have an ipod that was associated with a different i-tunes account. I want to sync it to me new i-tunes account but do not want to lose all of the music files already stored on the ipod. how do i do this

i have an ipod that was associated with a different i-tunes account. I want to sync it to my new i-tunes account but do not want to lose all of the music files already stored on the ipod. how do i do this?

Hello, peppertwist.
Thank you for visiting Apple Support Communities.
When receiving the not enough space alert, he is the best article to go through.
iOS: "Not enough free space" alert when trying to sync
http://support.apple.com/kb/ts1503
Cheers,
Jason H.

How can I alter the track sequence of an album? It used to be possible through Get Info on old iTunes, but it doesn't seem to be an option in the new version.

How can I alter the track sequence of an album? It used to be possible through Get Info on old iTunes, but it doesn't seem to be an option in the new version.

Right click - get info.

Lightroom5 Serial Number is not korrekt - New Produkt by amazon, but adobe doesn´t accept the serial-number. Please (if possible) answer in german - thanks

New Produkt by amazon, but adobe doesn´t accept the serial-number. Please (if possible) answer in german - thanks

Make sure you have 24 digits serial. also let me know if you have installed the product from creative cloud app, if it is installed through creative cloud app you will get invalid serial number error

I'm going to give my iMac (21" - late 2007) to my brother. So, I did a back-up and now I want to format it and create his new profile. What to do and how? I have OS.x 10.7 (Lion)

I'm going to give my iMac (21" - late 2007) to my brother. So, I did a back-up on an external disk and now I want to format it and create his new profile. What to do and how? I have OS.x 10.7 (Lion). Thanks very much for your support and help.

Welcome to Apple Support Communities
There isn't a Late 2007 21-inch iMac. I think you are referring to a Mid 2007 20-inch iMac, right?
In that case, you can't give him your iMac with OS X Lion. OS X Lion is registered to your Apple ID, and he won't be able to reinstall Lion unless you give him your Apple ID.
The best you can do is to give him the Mac with Snow Leopard installed, if you have the DVD. Follow these steps:
1. Insert the DVD and hold the C key while your computer is starting.
2. Choose your language, and go to Utilities menu (on the menu bar) > Disk Utility.
3. Choose Macintosh HD in the sidebar, go to Erase tab and erase the disk.
4. Close Disk Utility and reinstall Mac OS X. When the installation finishes, hold the mouse or trackpad to eject the disc and turn off the computer.
This is the most recommended way to do it and avoid problems. Anyway, if you insist on giving him the iMac with Lion, you just have to start in OS X Recovery (holding Comman and R keys while your computer is starting), use Disk Utility to erase Macintosh HD as described above, and finally, reinstall Lion with your Apple ID

HT4527 I have my entire music library (purchased and burnt CD's) on my iPod Touch from one computer and I wanted to sync it all to my new computer. I was hoping it would all transfer via sync when I plugged it in but it doesn't seem to work. Please help?!

I have my entire music library (purchased and burnt CD's) on my iPod Touch from one computer and I wanted to sync it all to my new computer. I was hoping it would all transfer via sync when I plugged it in but it doesn't seem to work. Please help?!

Ok, I had a glitch, forced to restart, and lost my train of thought.
Reinstalling iTunes should fix the major issue that might have gone wrong, perhaps your explaination points will disappear and everything will be peachy again.
But if they don't, you can open the XML file in iTunes Folder using a Text edit program to see what the common pathname is to the iTunes Music folder or where your content is located.
If you moved the itunes folder, it needs to go back.
I can't download iTunes to my Vista virtual machine to test it out right now because iTunes is down, so I can't verify the pathname, perhaps your issue and the iTunes being down are related somehow?
You don't want to import all your music again, but it's a option, but you lose all your playlists, that's what I'm trying to recover.
If oyu don't have a whole lot of playlists, then simply select all the explaimation point music and delete, select File from the menu and import your itunes folder again.

Why can I not import the videos from my iPhone 4 onto my desktop (Windows Vista)? When I plug in it imports the photos without a problem but it doesn't seem to import the videos.

Why can I not import the videos from my iPhone 4 onto my desktop (Windows Vista)? When I plug in it imports the photos without a problem but it doesn't seem to import the videos.

1.Download the Flash setup file from here: 
[http://fpdownload.adobe.com/get/flashplayer/current/install_flash_player.exe Adobe Flash - Plugin version]. 
Save it to your Desktop. 
2. Close Firefox using File > Exit 
then check the Task Manager > Processes tab to make sure '''firefox.exe''' is closed, 
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
* On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). 
See this: 
[http://vistasupport.mvps.org/run_as_administrator.htm]

I just downloaded 11 onto my mac but it doesn't seem to want to install. Any reason why this would be?

I just downloaded 11 onto my mac but it doesn't seem to want to install. Any reason why this would be?
Downloading should be fairly easy and the installer opens but nothing seems to happen after that.
Help please!

What link, website? Firefox should not do that. Did you get FF from '''Mozilla.org?'''
It could be the work of one of your add-ons, or even add / mal-ware.
Look thru your add-ons list and make sure you know what each one is
there for. Also, check the programs that are on your computer
'''Windows > Start > Control Panel > Uninstall Programs.'''
'''(Mac: Open the "Applications" folder)'''
Go thru the list and use a web search to check any that you don't
know what they are.
'''''[https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware Troubleshoot Firefox Issues Caused By Malware]''''' {web link}

Need lightroom 4.4 asmac is 10.6.8 and not compatible with anything higher. Does this come with the creative cloud? Would really like a disc but that doesn't seem to happen anymore. Currently have cs4 and d7100 hence need 4.4 to open raw Any idea

need lightroom 4.4 asmac is 10.6.8 and not compatible with anything higher. Does this come with the creative cloud? Would really like a disc but that doesn't seem to happen anymore. Currently have cs4 and d7100 hence need 4.4 to open raw Any ideas? Is this now customer service or does adobe have a customer service team . Site not user friendly. Thanks

Graham Giles wrote:
Have you seen this type of problem before? I think it could be a serious issue for anyone in a similar position.
No; but then, I've not had occasion to use TDM. I've been using firerwire drives for over 10 years, both FW400 and FW800, with no issues except a bit of instability using a B&W G3 machine.
TDM should be safe. Using cautious, manual copying of files from the Target machine to the Host machine should not result in unexpected loss of files or damage to the Target drive's directories. It should behave exactly the same as if it were an external (to the Host) firewire drive.
• I don't suppose there is anything I can do to 'put back' lost items from a separate Time Machine drive which has an up to date backup on it.
There is probably a way to do that - seems to me that's one of the reasons for a Time Machine volume.
On the other hand, if the Time Machine volume is rigidly linked to the now-absent OS on the original drive, there may be no way to effectively access the files in the TM archive.
I know that using a cloned drive would work well in this instance.
I have no experience with Time Machine, so perhaps someone who has will chime in with suggestions.
With the machine in TDM with the other machine, have you tried running Disk Utility to see if you can effect repairs to the drive?

Just upgraded to an iPhone 4s but can't get it to sync with my Outlook Calender I have downloaded iCloud but that does not seem to have helped/

Can anyone help I have just taken an iPhone4s but can't get it to sync with my Outlook calender I have downloaded to my PC the iCloud software but that does not seem to have helped at all?
Thanks Bazzer50

Do you see your Outlook calendar on the iCloud website?
Do you see your iCloud calendar on your iPhone?
This Apple article is a good place to start -> iCloud: Troubleshooting iCloud Calendar

I established a new profile in Firefox but it doesn't seem to have either a spam file or a trash file.

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