I exceeded my security questions . Do I have to wait 8 hours to reset them?

The Three Best Alternatives for Security Questions and Rescue Mail
    1. Use Apple's Express Lane.
          Go to https://expresslane.apple.com ; click 'See all products and services' at the
          bottom of the page. In the next page click 'More Products and Services, then
          'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
          ID security questions' and click 'Continue'. Please be patient waiting for the return
          phone call. It will come in time depending on how heavily the servers are being hit.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

I forgot my security questions and I don't get the link to reset them on my iPad.

I Need help, I forgot my security questions and I don't see the link to reset them in my ipad

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122544)

HT5622 Every time I try and change my answers the security questions it says an email has been sent to reset them but I still haven't gotten the email?

Every time I try and change my answers the security questions it says an email has been sent to reset them but I still haven't gotten the email?

If it's not in a spam filter, you need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(92653)

HT201363 I cannot find the answers to my security questions for Itunes and cannot figure out how to reset them

I cannot find the answers to my security questions for ITunes and cannot figure out how to reset the questions.

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105414)

I forgot my security questions and i can't find a way to reset them

i can't reset my security questions since i forgot my old ones

Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
(93563)

HT201303 My security questions aren't working is there a way to reset them?

My ID keeps asking for security questions I dont remember them is there a way I can get them or reset them?

Welcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.
If that doesn't help you might try contacting Apple through Express Lane (select your country, navigate to iCloud help and enter the serial number of one of your devices)

I don't remember my securit questions and there's no option for me to reset them HELP

I forgot all 3 of my security questions, I got a new iPhone5c for my birthday and I want to be able to download apps but I can't because it says I have to validate my account, what do I do?

account security
Please call apple @ 1-800-692-7753 in USA
ask for the account security team
you may want to add a credit card to your iTunes account before calling; so they will have a way to verify your identity.
Peace, Clyde
check # for your country
http://support.apple.com/kb/HE57

I can't remember my security question answers, and my account won't let me reset them either. Please help!

I just received my new iPad, and I've been buying songs and apps with no problems until iTunes asked me my security questions... I totally forgot the answers! I've already reset my password, and that didn't help. I also tried adding a new email address and that didn't help either. Can anyone help?

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I can not remember my security questions, and I can not figure out how to reset them or change them? any help?

I got this Itunes card for $10 and so I went to go purchese a game, it asked me for my security questions, I do not remember my answers, is there any way I can reset my questions or change them?

1. See my User Tip for some help: Some Solutions for Resetting
    Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for
        support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

I forgot the answers to my security questions but i cant send myself an email to reset them

Help please

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

I forgot my answers to my security questions and I'd like to know how to reset them?

I need a way to reset my security answers. It won't let me purchase from iTunes.

f you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

I need to reset my security questions, I have done what it said on the website but when I try to answer my security questions it doesn't give me an option to reset them. I am doing this on my ipad do I need to do it on a computer?

Hi can anyone help me with my question

The reset link will show under the two questions on your account if you have a rescue email address (which is not the same thing as an alternate email address) on your account. If you aren't getting the link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then add a rescue email address (by answering the two questions on that screen) for potential future use (steps 1 to 7 half-way down this page : http://support.apple.com/kb/HT5312)

I forgot my answers to my security questions and I have not received the email to reset my answers

I check my email and yet no email has been sent and I know I'm using the same email as my Apple ID.

The reset email will be sent to your rescue email account, that won't (can't) be the same as the primary email address (or any other address) on your account.
If you aren't receiving it to your rescue email aaccount (or you don't know what it is), then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5312

I have been on the phone with Apple support trying to reset my security questions because I have forgotten them, she said I had to go on the apple website and find a code.. what is this code called?

Does anyone know how to rest their security questions because I have forgotten mine!

How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.
This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best.

I am trying to change some settings in my Apple and I do not remember my security question answers. When I click on sent a reset email, an old email address (no longer accessible ) comes up. This email address is nowhere in my profile. Ideas??

I want to change some security settings in my Apple ID and it asks to answer some security questions that I have no clue why I am answering them wrong. So then I check off send a reset email to change them and the email address comes up with an old email address I no longer can access. That email address is nowhere in my profile! My profile has 3 email address that are active but not this one. HELP... Thank you so much beforehand

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(121062)

I exceeded my security questions . Do I have to wait 8 hours to reset them?

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