I exchanged my battery-challenged Ipad 1 for a refurbished model, and it won't move from the first page. . .what gives?

I exchanged my battery-challenged Ipad 1 for a refurbished model, and the new model won't move from the first page, which shows the battery charger pointing toward an Itunes logo. It has a full battery charge. . .what gives?

It's been so long since I activated an iPad original model, and I am assuming that it needs to be activated. If that's not the problem, then you need to restore the iOS software.
Eject the iPad, turn the iPad off, quit iTunes, restart you computer - then restart the iPad and connect it to your computer and see if iTunes launches on it's own. If it doesn't, then launch it yourself. If iTunes does not guide you through the activation process, I assume that you have to restore the software.
Click on the iPad name on the left sidebar of iTunes. If you don't see the sidebar, go to View>Show Sidebar from the menu at the top. Then you should see the iPad under the devices heading. After you click on the iPad name, click on the Summary Tab at the top of the iTunes window on the right. Then Click on Restore.
I'm hoping that starting the process over again activates the iPad rather than having to restore the device, but see what happens.

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TS3682 I backed up my ipad to the cloud as it had a broken screen so I swaped it out for a new one and now I cant restore because the new Ipad has IOS 6 and my back up is 6.1! This is what I get for buying an Ipad twice in a week because of a broken scre

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Copied from the article that linked you to this discussion ....
Resolution
Update your device to the latest version of iOS to be able to restore the backup.

I exchanged my battery-challenged Ipad 1 for a refurbished model, and it won't move from the first page. . .what gives?

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