I feel like I cant trust iCloud mail, anyone else got the same feeling?

This is getting very frustrating, I feel like my trust in iCloud mail are almost none. I switched my primary personal account to iCloud, thougt that it would be a nice step since I have many Apple devices. But the reliability is a real problem for me. Right now I´m waiting on two important e-mails that I know already have been sent but I cant access them...
Perhaps I need to go back to my old e-mail provider...

It is my opinion that you are completely correct.  Apple is not providing correct information in this case.
The outage effected people in different parts of the world and USA.  It is illogical that it only effected 1.1 percent.  Mailer Servers are usually clustered by IP address.  Google has different IP addresses in different parts of USA and users are assigned to those IP address.  Take my word for it more than 1.1 percent of people are assigned to an IP address.  My guess it was a bad software load or a major hack that propagated through their entire system.
It is the only thing that explains a two day outage.  They need time to get rid of what was propagating.  This is also explained by the fact that they originally said it was only .17 percent effected then raised it to 1.1 percent as it propagated through the system. 
Hey, outages happen and that is not the problem..   It is that Apple, in my opinion, has stonewalled the truth and acted arrogantly.  Not a good things to do.

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