I finally have the printer connected to WIFI but I cannot print from Picassa desktop photo album.
All I get is insert memory card. I want to print from my laptop.
Hi, tylerjim4101!
So that the Community can help you better, we will need to know exactly which Canon printer model you're using, and which operating system is running on your computer (Windows or Mac, and which version). That, and any other details you'd like to give will help the Community better understand your issue!
If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
Thanks and have a great day!
Similar Messages
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my apple 5th gen ipod is connected to wifi but still cannot access safari,itunes and other websites. the ip address is not strtng wid 169 and i have reset the network settings also..can some one help me out
The 169 IP address mans it did not correctly negotiate with the router:
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
My iPad got disabled and once I waited the 15 minutes I logged in, but from then on I could not connect to server dispite having 2-3 bars of wifi signal. The same thing happened to my iphone5 at the same time although this had not been touched by my 3yr olds. My wifi is very intermittent and often it goes from 3g to GPRS on my iphone. I have reset network settings, turned devices off by home button and off button, removed sim card in phone, etc. I'm stuck.
Hi 30daysnow,
Thanks for visiting Apple Support Communities.
It sounds like you're seeing wireless connectivity issues on your iPad and iPhone.
Since you mention having unexpected behavior on both Wi-Fi and 3g (cellular) connections, see these articles for more helpful troubleshooting tips:
iOS: Troubleshooting Wi-Fi networks and connections - Apple Support
Get help with the cellular data connection on your iPad (Wi-Fi + Cellular Model) - Apple Support
The steps in these articles can help resolve the symptoms you're seeing.
Best Regards,
Jeremy -
Iphone 4; connected to wifi but in cannot connect safari and appstore
Hi, any one knows how to fix my problem? my iphone 4 is connected to my wifi home network. When I use the appstore it says "cannot connect to itunes store". when I use safari "safari cannot open page because it is not connected to the internet". HELP.
The 169 IP address mans it did not correctly negotiate with the router:
Does the iOS device connect to other networks? If yes that tend to indicate a problem with your network.
Does the iOS device see the network?
Any error messages?
Do other devices now connect?
Did the iOS device connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem and it does not connect to any networks make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar -
Been having issues with phone for the last few months, it cuts out the internet 2/3 times a night and I have to reboot the wifi. I originally thought it was the wifi (which it possibly still is) and got a new router, but now the phone connects to wifi but the internet won't work at all. I've looked on a few other posts about changing the DNS but it hasn't helped. We have a few other devices in the house which connect to the internet perfectly, so I really don't know what the issue is. Someone please help!!
Thanks in advance.
SarahHi, KK93.
Sometimes a simple power cycle of the router and Mac can resolve the issue. However, try the steps in the article below to troubleshoot the Wi-Fi issue with your MacBook.
Troubleshooting Wi-Fi issues in OS X
http://support.apple.com/kb/HT4628
Also, see the article below to make sure the router setting have been optimized for performance.
iOS and OS X: Recommended settings for Wi-Fi routers and access points
http://support.apple.com/kb/HT4199
Cheers,
Jason -
iOS 5 used to allow Airplay between iPad (WiFi) and Apple TV (Ethernet) as long as they were on the same network, i.e. connected to the same wired/wireless router. In iOS 6, now both the iPad and the Apple TV have to be on the same network and both have to be connected using WiFi ? Why did they change this ? Means that the iPad and the Apple TV box both have to be in range of the wireless router when this wasn't a restriction before. Apple TV could be anywhere as long as it was connected to the same wireless router via ethernet cable. Seems like an unnecessary thing to restrict.
I have found with AppleTV that it is the IPV6 on the computer you want to access is the problem. The issue is that Homegroup on Win 7 or Win 8 requires IPV6 to work, but AppleTV won't work with IPV6. (So maybe double check you have IPV6 turned off)
So you have to make a choice - Homegroup or AppleTV.... but you can't have both, until Apple brings ATV up to date. (crazy that it does not recognise IPV6 - c'mon Apple!)
You can set up sharing individually in Win 7 or 8 and have the ATV access files that way.
Having said that, there is always the exception.. I have an old HP home server running Win8 and it services ATV - but is part of the Homegroup... have no idea why it works on both, but no other machine on the home network will talk to both ATV and Homegroup at the same time! -
My PowerBook G4 says that it's connected to wifi, but it still no internet connection. The connection will work for a while, and then I'll have to run diagnostics and it will work again for a few minutes and then stop working again. What's going on??
Basic troubleshooting techniques for any problem
Restart the computer = joy?
Reset the router = joy?
Restart the computer in Safe Mode = joy?
ask yourself "What changed immediately preceding the onset of the problem?" = Anything... hardware, software, cabling, environment (interference source)
ÇÇÇ -
I have an iPhone 4 and am in Nepal. My phone was previously able to connect to wifi, but now is unable. I have an iPad and that is able to connect just fine. This problem is with every wifi hotspot I have tried so it is the phone not the modem.
Try Settings > General > Reset > Reset Network Settings.
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I have an iPad 4, I am connected to WiFi but all the apps say it is not connected.
I have an iPad 4, I am connected to WiFi but all the apps say it is not connected.
Being connected to your wifi network is one thing. Being connected to the internet is another thing.
Try rebooting the router. Just pull the power for a few seconds. No settings get lost. -
Want to stream Netflix to blueray player via my existing Airport Express wifi. The player finds my wifi but the wireless connection fails - says, " Ensure DHCP server is enabled on router and restart router." I don't think I have a DHCP server. Suggestions anyone?
I can't speak specifically regarding LG, but the Whole Home feature on Direct TV (record a movie on one DVR and watch it on another TV in another location) just won't work with wireless, and I have a strong fast connection at 300 Mbps. Ethernet works perfectly.
Few audio/video products will accept "n" wireless at 5 GHz. I suspect that your LG accepts a 2.4 GHz signal, which would top out at 130 Mpbs.
If you are trying to stream High Definition video, especially at 1080P, my opinion would be that it is unlikely that you will be able to do so reliably using wireless.
Perhaps another user who has figured out how to do this will post with some input. -
Hi I run the 6.0.2 patch and I stiil have the same problem, no wifi connection even if i change the wireless antenna and the security any ideas??
There are two steps to the update for an iPhone 5. First you run the patch then you update the iOS. Did you do both? And does iOS 6.0.2 show up in Settings > General > About > Version
The first thing apple will tell you to do if you bring them the phone is to reset the phone. Try that before going any further.
First thing to try is to reset your device. Press and hold the Home and Sleep buttons simultaneously ignoring the red slider should one appear until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem. -
Do you have the way of fix WiFI connection after restart on unlock the macbook pro
do you have the way of fix WiFI connection after restart on unlock the macbook pro with retina
Toddy, see [http://news.cnet.com/8301-30685_3-20004620-264.html?tag=mncol;txt]
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When do I know if my iphone will switch to wifi and not that it costs somemoney to my phone network operator? is there a spec setting I must do.
Or is it enough to have the phone set to wifi and phone connects directlywhen it makes contact with a wifi network?Thank you again for all of your help!! I really appreciate it!
I think I am following -- I was able to upload to my iPhoto and all photos and videos are there that is a plus! I tried to create an Event in my iPhoto and put all of my photos in that event but for some reason, now my iTunes it not recognizing that Event in my iPhoto. It is not allowing me to import just that event at the moment but I may be doing something wrong. At least all of my pics and vids are in iPhoto so that is a plus and I know they are at least saved somewhere. Just for some reason, my iTunes it not locating the event that I created with only those photos.
Thank you for letting me know about my contacts! How do I know if I have the contacts app?
Also, I had no clue that my iCloud could be backed up via cellular data! However, is this a new feature with the most updated iOS?? Unforutnatly I am like 2 iOS updates behind because I don't have enough storage on my phone. I still get the notification that my phone needs to be plugged in and connected to wifi in order to back up to the cloud :-(
How can I sync using USB? Right now when i click on the info tab for my iPhone in my iTunes this is the answer that I get -- I am a little unclear as to what it means.
Sync Contacts:
Your contacts are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone
Sync Calendars:
Your calendars are being synced with you iPhone over the air from iCloud. Over-the-air sync settings can be changed on you iPhone -
HT4623 what if you don't have wifi and you have the phone connected to your computer
What if you don't have wifi and you want to update your iphone 4s and it is hooked to your computer
Connect to iTunes, once you have the phone connected to iTunes, select it in the device pane, then in the Summary section select Check for Update.
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I am having trouble seeing my usb printer from my second gen airport extreme using the newest version of airport utility under Mountain Lion. UGH! And while I can see and network to my Canon IP5000 from my macbook pro running leopard, I can't from my new macmini running Mountain Lion. Any help would be appreciated in configuring my macmini so it can see the Canon IP5000 on the airport extreme. Don't want to "share" the printer from the laptop because that would be a cludge. Thanks ahead
I solved this one based on another post. Turned out I needed the snow leopard IP5000 driver. I had just copied over the leopard driver (I had saved my .dmg file) and installed that but it didn't work. So I downloaded the latest driver which turned out to be for snow leopard and I am guessing since it is 64bit that is why it worked and the leopard driver didn't. Anyway, I also had to hook the printer up via usb to the mac mini to get it to work locally before the O/S would see it over Bonjour via the airport extreme.
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