I finish my trial time, so i bougth the Photografer abonement. but didn't get any serialnumbers or something to actived Photoshop and lightroom. ? so what to do?
i finish my trial time, so i bougth the Photografer abonement. but didn't get any serialnumbers or something to actived Photoshop and lightroom. ? so what to do?
creative cloud does not use a serial number.
you download the cc desktop app (Creative Cloud Help | Creative Cloud for desktop) and then install your software using the same adobe id used to pay for your subscription.
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42404 error after downloading itunes (20+ times!) can access the itunes store but can't do any downloads... itunes support has not offered any valid suggestions
This is EXACTLY what happened to me and many others. Tech support returned most of my money but not all of it. Figure that one out! It is clear no music is downloaded (or in queue), it is clear an unknown error message is produced, and it is clear we, the consumer, are still being charged anyway. Will Apple require a credit card from its customers and alienate those that do not wish to use a credit card? Will Apple insult its customers and make silly suggestions such as 'Use an iTunes gift card' in much the same way a forum moderator has already recommended?
I have an idea: Acknowledge the problem publicly (via email, for example) and fix it in a future update. Customers will be more understanding if they know there is a temporary problem and Apple is working hard to fix it. Oh, and return our money, please!
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Both Photoshop and Lightroom exhibit the same error. Sometimes this happens 3 times in one day or perhaps every third day. When I open either package I get a message saying that I have 00 days left in the trial and to continue I need to purchase a licence or start a trail. If I click on purchase a Licence the once I log in with Adobe ID I can get started. I have contacted Adobe chat support 6 times. They suggest deleting an opm.db file and assure me that this will sort the problem and within 24 hours back to square one
Here it happens only with photoshop cc 2014. i just deleped opm.db i will check again tomorrow.
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I'm working on the 30 day trial Photoshop CC on my laptop but can't open it on my school's paid Photoshop CC 2014. What do I do to open it?
Your question is confusing. Are you trying to open your 30 day trial on the school computer or are you trying to bring the school's version on your computer? What is the end goal? Is it to retrieve your files from creative cloud?
I personally would use Dropbox if that is the goal. -
I have creative cloud, I have photoshop and lightroom current versions installed - I was using the trial period. I paid for the 9.99 a month and now I'm trying to figure out how to update this.
You need to uninstall the trial applications and reinstall from the CC app.
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I have a trial version of Photoshop and Lightroom installed with a view of taking out a subscription. Some of the features in this trial version do not work is this just because it is a trial version.
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
I have just downloaded free trial versions of photoshop, lightroom and illustrator. Photoshop and lightroom working perfectly, illustrator saying the licence has expired and I my now purchase it. Help.
http://helpx.adobe.com/x-productkb/global/trial-software-expired-early.html
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Mountain Lion downloaded from App store on 11th and 12th June will not install. Downloaded TWICE it times out after 20 secs into install. Can't get any help!!! Going around in circles!!
My Machine MacBook Pro OS 10.6.8
Processor 2.66Ghz i7,
4GB memory
128GB solid state drive
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Maybe Apple should have a ' definitely read me first' notice before a download takes place with CLEAR instructions to have more than the 6GB they indicate ofr the Mountain Lion download -
Photoshop and Lightroom shown as 30 day trials after monthly Photography plan subscription.
Hello,
I just ordered a monthly Photography plan subscription however Photoshop and Lightroom both are listed as 30 day trials. I checked my account and in my account it says I only have a free membership from ACC and the monthly plan doesn't show up. I did receive emails from my purchase though, showing that I have payed for the plan (€10,88 a month) . What to do?Etienner67579654 yes you are welcome to use the software in trial mode for up to 30 days. Please make sure to install Photoshop Lightroom via the Creative Cloud Desktop application as discussed in Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html. This will ensure that the copy of Photoshop Lightroom will accept your membership once it is available.
I am sorry for the delay but in order to make Creative Cloud available in many countries we work with a separate provider. This can result in a delay of the processing of orders. -
About a week ago, I purchased a subscription to Adobe CC Photoshop and Lightroom. I can access Photoshop but this screen still comes up asking me for the license number or if I want to continue the trial. The same thing happens with Lightroom, only it makes me sign in and takes me to the tutorials. I cannot access the actual program. Help!!!
Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
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I just bought the student plan for photography but when I go to download photoshop and lightroom, it says "download trial" instead of "download". Is that correct??
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
Hi, I did the 30-day trial of indesign, now I bought the student package and when installing it they ask me for my serial number and I didn't get any.. please help!!!
We have received your payment - thank you! For your information are the details of the order here:
Ordering information:
Creative Cloud membership Photo Student and Teacher Edition (one-year)
74.00 DKK per. month
Order number[Removed by moderator]
18.50 DKK charges
Total payment today:
92.50 DKK -
I just paid the $9,99 a month to have access to Photoshop and lightroom. I am having trouble installing the programs and when I installed on Photoshop it said "trial"- this isn't suppose to be a trial but a resource I pay for monthly for a year right?
What turns the trial into the live software is signing in. If you sign in with the Adobe ID that has the subscription, the trial becomes live. First check your account on Adobe.com to make sure that the subscription is live.
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I download a rental movie and don't want to finish the downloading but I Use the report a problem link in your account history...but i didn't get any answer from Apple
The posted did what this said:
How to report an issue with Your iTunes Store purchase
The link includes the statement:
"The iTunes Store's Customer Support team will contact you as soon as possible, typically within 24 hours."
Applelover1 wrote:
Usually Apple won't respond, instead they will just fix the problem you have suggested if it is a problem that persists in other user's computers. What problem did you report? Did you ask for them to respond? -
Hi! I just joined the creative cloud. As a photographer I would like to download photoshop and lightroom. When I try to do this, before the download starts, I get the message: 'we are experiencing some problems, please try later'. I've tried multiple times for the last 3 days but no change... Any ideas?
Michelmolder please try utilizing a different web browser. If you continue to experience difficulties then I would recommend reviewing Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html for information on how to install Photoshop and Lightroom directly through the Creative Cloud Desktop application.
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