I finished registration including my credit card information, after I finished the system asked me to contact iTunes support, I went to iTunes support and I don,t know what to do ? Your help is needed, to enable me to use iTunes other wise my iPad useles
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We are fellow users here on these forums. You can contact iTunes Support via this link and ask them for help (we won't know why you are getting the message) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
Similar Messages
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I am trying to set up my college email on my phone, but it says it can't verify my account. I have tried just about every server name possible and I don't know what to do. Help?
Yes. Check your student manual or contact your help desk.
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My ipod touch 2nd generation 8gb wont turn on, i was on my way to my next class at school and it just randomly shut off, its been off ever sense and i don't know whats wrong, it had a good charge and i don't know what to do please help me.
Try here:
iOS: Not responding or does not turn on -
Ok I bought my iPhone 4S 5 months ago and these recent weeks I have had problems with the battery dying at 50% like completely shutting off meanwhile it has 50% battery I don't know what to do please help
I couldn't find the edit button on my original post so I am posting an update here.
I have gone through more apps and have had good luck on all but one more. And it's not that the app doesn't work, I am talking about the Yahoo Weather app, It works fine, but when you swipe between cities the screen lags a bit and it sometimes doesn't move between pages the way it should. On iOS 7.1.2 it was smooth as butter but on iOS 8.0, not so much. I will post a note in the app store to let them know. I really like the Yahoo app better than the new stock app.
I have been going through my games and they all work fine. Angry Birds (Original and Stella), Canabalt, Minecraft, Bejeweled 2, Silly Walks, PopWords, Doodle Jump, Deep Green all seem to work just fine.
Starbucks app works as it should.
I will stop back again next week after I have had the weekend to play with it in detail and post my thoughts again. -
Happened over Christmas holidays, I thought my sister knew my passcode(which she didn't) but then I never had chance to practice it and I forgot it!! HELP PLEASE!!!!!
You need to connct the iPod to its syncing computer and restore via iTunes on th comp;uter. If iTunes asks for the passcode and you can't enter the passcode or if yu do not have the syncing computer, place the iPOd in recovery mode and then restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
For how to restore see:
iTunes: Backing up, updating, and restoring your iPhone, iPad, or iPod touch software -
My computer has a virus and I don't know what to do, Please help!
Everytime I open up the internet images and adds pop up and start moving around the page. What virus is this? And how to I fix it?
I'm going to assume that your browser is Safari. From the Safari menu bar, select
Safari ▹ Preferences ▹ Extensions
If any extensions are installed, disable them and test. -
TS1702 None of these worked! And I don't know what to do. Help?
I have tried every thing to help my apps open because they won't. For $580, this is a waist of money and time. I am very annoyed.
If it's apps that you've downloaded from the store that you're having problems with then try downloading any free app from the store (as that appears to reset something) and then re-try them - the free app can then be deleted.
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I just got a white creen and I don't know what to do! Help! I don't want to reset my iPod!
Restart...
Press and hold the Sleep/Wake button until the red slider appears. Slide your finger across the slider to turn off iPad. To turn iPad back on, press and hold the Sleep/Wake until the Apple logo appears.
Keep this handy: http://manuals.info.apple.com/en_US/iPod_touch_iOS4_User_Guide.pdf -
When I try to buy music, I get message saying that my credit card information does not match the bank records. My information, formatting are exactly the same as the bank. Help!
Look on one of your bank statements and be sure to enter the billing address exactly as it shows on the statement. Some folks forget where they actually get the statement. They put their home address in iTunes/Mac App Store and they actually get the statement at their place of employment or vice versa.
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How do I install apps without sharing my credit card information, when I press install it ask for my apple ID I put it in and after it says to review my iTunes account
Click the none option for your credit card when you review your apple id
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Where do I put my credit card information to pay for the ADOBE pdf Pack I purchased?
How do I put my credit card information to pay for the ADOBE pdf Pack I purchased?
Hi giingerlee,
When you click Subscribe, you are prompted almost immediately for your credit card number, expiration date, and CCV number. What do you see when you click Subscribe?
Best,
Sara -
I am unable to update my App store Updations. the reason being billing problem asking to update payment method.Many a times i updated my credit card details but refusing from the system .how can i update my app store updations like Face book etc....Using ! phone 6plus .IOS8.3
What do you mean by 'refusing from the system', if you are getting an error message then what does it say ?
For a credit card to have a chance of being accepted it needs to be registered to the same name and address (including format and spacing etc) that you have on your iTunes account, and have been issued by a bank in the country where you and your iTunes account are. If it is and if you are getting a 'declined' message then you could check with the card issuer to see if it's them that are declining it, and if not then try contacting iTunes Support (these are user-to-user forums) and see if they know why it's being declined : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If when trying to download you are getting a message about a 'problem with a previous purchase' then that implies that iTunes wasn't able to collect the money for your last purchase. If that is the case then you won't be able to download anything else (including app updates) until you've paid off what you owe : Pay an unpaid balance in the iTunes Store - Apple Support
If you aren't getting the 'problem with a previous purchase' message then try logging into your account (not when trying to download something) and see if you get the 'none' option so that you can remove the card's details and be able to download updates to your apps : Change or remove your payment information from your iTunes Store account (Apple ID) - Apple Support -
everytime i try to download itunes it says rolling back action and error . i dont know what to do please help . P.S. i have windows 8
Hello there Unicornbarf534,
Thank you for using Apple Support Communities.
It sounds like you are unable to successfully install iTunes. I recommend the troubleshooting instructions in this article named:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Here is a general outline of where the troubleshooting will take you:
General installation troubleshooting
1. Empty your Temp directory and restart
2. Completely remove iTunes and related components
3. Install the latest version of iTunes
Additional troubleshooting
After performing each of the steps below, you will need to completely remove iTunes and related components and then install iTunes again to determine whether the issue is resolved.
1. Make sure you have administrator account access
2. Make sure your folder names don't contain strange characters
3. Get the latest Windows updates
4. Disable other conflicting software
Additional Information
If you only need to install QuickTime, or if iTunes installs but QuickTime installation did not complete
Try downloading and installing the standalone version of QuickTime from http://www.apple.com/quicktime/download/. Be sure you download the version that does not include iTunes.
If the steps outlined in this article don't help, you may be able to find a solution to your issue by searching the Microsoft support website.
All the best,
Sterling -
I dropped my ipod 4th generation in water, and I turned it on without knowing that it might never turn on again. I don't know what to do, pleae help me!!!
You could well be looking at a new iPod, but this will only cost you a couple of bucks, and a little time. Worth trying, but it maybe to late, (I just don't want to give you any false hope.) Turn your iPod off and leave it off, do not attempt to charge it or use until you dry your iPod out. Put it in a sealed bag of rice for at least 7 to 10 days. change the rice daily. If (and it's a "BIG" if) your lucky after drying the iPod it will start up when you turn on the power. You may need to charge it for at least 30 minutes to get some signs of life. If it does not turn on after charging attempt a reset, press and hold both the power and home buttons together for about 15 seconds until the Apple logo appears, then release both buttons. If your iPod turns on, check that all is working. If you get it to work the first thing you should be is back up everything on your iPod to your computer, no guarantee it will continue to work. Water does bad things to electronic toys. If it doesn't work your only out a couple of bucks, then it's time for new toys. You may want to look at replacing with a refurbished iPod, about 1/2 of new. Good luck.
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I need help, my MacBook Pro keeps restarting itself for the last two hours saying there's a problem. I can't get past the grey screen without it restarting and i don't know what to do...please help me
Reinstall Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the
COMMAND and R keys until the Utilities menu screen appears. Alternatively, restart the computer and
after the chime press and hold down the OPTION key until the boot manager screen appears.
Select the Recovery HD and click on the downward pointing arrow button.
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the Utilities menu.
Repair the Hard Drive and Permissions as follows.
After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the main menu.
Reinstall Lion/Mountain Lion, Mavericks: Select ReinstallLion/Mountain Lion, Mavericks from
the Utilities menu, and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is
three times faster than wireless.
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