I FIXED MY IPOD! Mounting/internal software problems? Read!

All of you guys having different problems with the iPod concerning mounting to your desktop, not being recognized by your computer, spinning CD-ROM icons on the iPod screen, etc...check out this thread:
http://discussions.info.apple.com/webx?128@@.68bdbd07
You know how they only make light bulbs last a certain amount of time so you keep buying them, although they can actually manufacture them to last a lifetime? As is Apple and the iPod. Don't succumb to buying a brand new one if yours is having problems!! Read this!

New, important discovery on this method. On my desktop, I disabled my antivirus software while installing (BitDefender Pro). On my laptop, I didn't disable it. iTunes bombed and wouldn't see my iPod.
Did an uninstall of all the apple apps, disabled BitDefender, and did a reinstall. Works like a charm.

Similar Messages

  • Restoring Ipod Touch g2 Software Problem

    Hi,
    I recently made an attempt to upgrade to the new OS4 but it crashed my iPod Touch g2 32g. After 13 hours of troubleshooting I finally got it boot up to the restoration process. However, as the restoration went toward to the end of the it gave out an error below. Does anyone know how I'd go about to fix this? Thanks in advance!
    ==== end of device restore output ====
    2010-08-31 08:46:24.563 [4792:15ec]: AMRAuthInstallDeletePersonalizedBundle
    2010-08-31 08:46:25.052 [4792:15ec]: removed personalized bundle
    2010-08-31 08:46:25.052 [4792:15ec]: <Restore Device 07630C78>: Restore failed (result = 37)
    2010-08-31 08:46:25.214 [4792:fa4]: iTunes: Restore error 37

    I am now getting this error
    2010-08-31 11:08:25.704 [4656:107c]: restore library built Jun 8 2010 at 18:17:31
    2010-08-31 11:08:25.807 [4656:107c]: iTunes: iTunes 9.2.1.5
    2010-08-31 11:08:25.807 [4656:107c]: iTunes: Software payload version: 7E18 (option key)
    2010-08-31 11:08:26.182 [4656:186c]: iTunes: Specifying UOI boot image
    2010-08-31 11:08:26.198 [4656:186c]: requested restore behavior: Erase
    2010-08-31 11:08:26.232 [4656:186c]: amai: AMAuthInstallPlatformCreateDataFromFileURL: can't resolve file
    2010-08-31 11:09:19.148 [4656:186c]: amai: tsssubmitjob: error from server=94 (This device isn't eligible for the requested build.)
    2010-08-31 11:09:19.178 [4656:186c]: amai: kAMAuthInstallRequestCacheLocalizedTssError: cached server error text: (3194) This device isn't eligible for the requested build.
    2010-08-31 11:09:19.178 [4656:186c]: amai: AMAuthInstallRequestSendSync: failed tss submission: This device isn't eligible for the requested build.
    2010-08-31 11:09:19.178 [4656:186c]: amai: AMAuthInstallBundlePersonalizePartial: server request error: This device isn't eligible for the requested build.
    2010-08-31 11:09:19.178 [4656:186c]: failed to personalize the restore bundle: This device isn't eligible for the requested build.
    2010-08-31 11:09:19.178 [4656:186c]: AMRAuthInstallDeletePersonalizedBundle
    2010-08-31 11:09:19.268 [4656:186c]: removed personalized bundle
    2010-08-31 11:09:19.268 [4656:186c]: AMDFUModeDeviceCopyAuthInstallPreflightOptions: failed to personalize bundle
    2010-08-31 11:09:19.383 [4656:107c]: iTunes: Restore error 3194
    2010-08-31 11:09:19.383 [4656:107c]: AMRAuthInstallGetLocalizedStringForServerError: no cached text for tss error code 3194

  • Will a RESET fix my iPod Touch photo download problem?

    I can't seem to sync / download all the photos with OS 3.1.3 (and I could do that with 2.x) - and I still have 4.9 gb of free space-- so wondering what is going-on --- if I do a RESET then will everything be gone -- but will it then reload?
    Will I get the photos to all load now? Or at least fill up 99% of my iPod not just 66% as now...
    Any comments really appreciated.
    Steve

    No reply but I got replies from other posts trying to solve this- so will mark this answered and over here.

  • My ipod has a software problem when i press the button to turn it on it shows that little icon

    i turned my ipod on but it showed the sick ipod icon help please

    Hi, hailey2016.
    Here is an article that you may find helpful when experiencing this issue. 
    iPod displays a sad iPod icon
    http://support.apple.com/kb/TS1373
    Cheers,
    Jason H. 

  • TS2771 how to fix my ipod touch, because everytime i use or i play games sometimes it will turn off/closed/lock....how to fixed that problem

    how to fix my ipod touch, because everytime i use or i play games sometimes it will turn off/closed/lock....how to fixed that problem

    Try the standard fixes to rule out a software problem:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory settings/new iPod
    if still problem that indicates a hardware problem and an appointment at the genius Bar of an Apple store is in order.

  • I think my ipod might have a software problem what should i do????

    i think my ipod has a software problem and i call the place i brought it from and they said for me to reset the whole thing so it would show the itunes logo and usb logo i tried to connect it to itunes nothing happened but my brothers one works so should i return it to the place i brought it frome because i have a garantee on it for 3 years so can any one give my some info on what i should do???????????????????????///

    Yeah it shows the usb and itunes icons the guy from thr place I brought it from said to rest the whole thing by going to setting, genral, rest, erase all content and setting. It rest every thing and left me on the usb and itunes icons the guy said if it does not work then I should take it back to se if there is a sofeware issue and they will  repalce it. When the ipod is connected to windows the ipod does not show up  on itunes and now the ipod is at the usb and itunes icon I cant do any thing so I think there might be a software issue with it or something and my brother ipod is a touch too.

  • Ipod touch 32 gb problems music player

    Hi there,,
    Three days ago i updated the software of my ipod  to the version (iOS 5.1.1) and after that I noticed that the music player started to fail.
    When I'm listening to any song it stops playing without any reason or when the ipod is on sleep mode the music starts to play. Another problem is that the speed of the song changes without any explanation or the music stops and then the voice control its activated. what can i do to fix it? thanks....

    Try the standard fixes to rule out a software problem:
    - Reset. Nothing is lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup
    - Restore to factory defaults/new iPod.

  • Hi i have an ipod 4th gen. the problem is when ever i try to sync my iPod to my computer a mesage comes up and says that the ipod can't be backed up. There wasn't a problem until I upgraded the software. How do I fix this??

    Hi i have an ipod 4th gen. the problem is when ever i try to sync my iPod to my computer a mesage comes up and says that the ipod can't be backed up. There wasn't a problem until I upgraded the software. How do I fix this??

    Try here:
    iOS: Troubleshooting backup issues in iTunes

  • I have a ipod touch and I am trying to update it but it keeps there is a problem dowloading the software for the ipod an internal error has occured what do I do?

    I have an ipod touch 4th generation I want to update it but when I do it says there is a problem downloading the softward for the ipod an internal server error occured can someone help me please?

    If you are updating via wifi then connect the iPod to your computer and try there. And the other way around too.

  • How to fix your iPod if it can't be mounted or recognized

    Unless the iPod's HD is dead and damaged, it can be fixed by doing a Restore but how about it cannot be mounted or recognized by the computer and the window of the iPod updater will show a grey box of "RESTORE" and not allow you to click it.
    Recently, I am busy to fix up my daughter's iPod (Mac version) she just bought back from UK, also a friend's iPod (PC version). I have done every steps but still not able to get the iPods mounted, therefore, for the last attempt, I plugged the Mac's iPod (in DISK MODE)with my PC, interestingly, the windown pop up and showing the message (cant remember the exact wording) that the iPod can't be read, then I opened the iPod updater, and I saw the Restore key "light up" and allowed me to the Restore. Once completed, the iPod showed a "plug to wall AC adapter" sign, so I connected it with the AC Charger, and the iPod showed the bar and indicated the completion of the Restore process.
    Then I plugged it with my MAC, and got recognized and allowed me to do a Restore in Mac's version of iPod updater.
    Then, I connected my friend's iPod (PC version) with my MAC, (again make sure to put it in Disk Mode before plug it with a Computer), I saw the iPod's icon showed up on my Disktop, so I opened the Disk Utility, did a ERASE (format in MS DOS), once finished, I replug it with the PC, and opened the iPod updater and allowed me to do a Restore.
    It is worth to try if you have probelm with your iPod which is not able to do a Restore, what you need is check with your friends whether they got a PC or a Mac for you to fix up the problem.
    Good luck

    How to put the iPod into disk mode.

  • My Ipod touch screen will not come  up unless I conect it to the computer. It never gets past the apple logo and never fully retores? My screen is crackd a little at the bottom. Is this a screen or software problem?

    My ipod touch 4will not respond unless  I hook it up to the computer. It never goes pasthe logo apple screen.It never restores fully. Cant tell if this is a screen or software problem.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       
    Apple will exchange your iPod for a refurbished one for $199 if a 64 GB one and $99 for the other 4G iPods. They do not fix yours.
      Apple - iPod Repair price

  • I'm running iTunes 10.5 on my Macbook Pro and software 4.1 on my 2g iPod touch and having problems getting photo's to sync. Same error iPod can't be synced req'd file can't be found. Tried deleting the photo cache, restoring the iPod etc but to no avail.

    I'm running iTunes 10.5 on my Macbook Pro and software 4.1 on my 2g iPod touch and having problems getting photo's to sync. Same error, "iPod can't be synced req'd file can't be found". Tried deleting the photo cache, restoring the iPod etc but to no avail.

    Try here:
    iTunes: Unable to sync photos
    Usually deleting the iPod Photo Cache Folder works. Note that if you sync via the folder method, make sure you dlete all the ifolders since :
    The iPod Photo Cache stores the photos that are optimized for display on your iPod, iPad, or iPhone. The location of this folder depends on the syncing options you select. In iTunes, if you change the selection in the “Sync Photos From” pop-up menu, a new iPod Photo Cache folder will be created (and the previous folder will remain).

  • I'm having trouble restoring my ipod. The software starts to download but it stops saying that there is a connection problem when there isn't. What can I do?

    I'm having trouble restoring my ipod. The software starts to download but it stops saying that there is a connection problem when there isn't. What can I do?

    Disable the computer's security software during the download and update.

  • HT201210 Why my Iphone can NOT contact the apple server update for fixing software problem?

    My iphone 2s is having software problem It can not contact Apple Server for fixing problem

    Download firmware from here
    iPhone1,1_3.1.3_7E18_Restore.ipsw
    save on your computer. Connect iPhone in iTunes. Option+Restore (Mac) or Shift+Restore pointing to the downloaded IPSW.

  • Download problem with iPod Touch January software update

    Hi, some problems with the software update. Please advise
    - Ipod Touch user from australia
    - went for holidays in malaysia for a while and purchased the software update via itunes australia
    - The download did not start but i was charged $25AUD
    - Returned to australia, attempted the download again but failed because itunes stated that the update has already been downloaded.
    - Attempted to update the iPod Touch by clicking on "Check for Update" but software has already been updated to the current version (1.1.3).
    - The new applications did not appear on iPod Touch.
    Thanks in advance!

    Hi pdra05,
    Do you manually manage your music?
    iTunes has to sync to unlock the January software, manually manage music has to be deselected.
    Make sure your content on your ipod is backed up before sync.
    [Installing and verifying the iPod touch January Software Upgrade|http://docs.info.apple.com/article.html?artnum=307243]
    fern

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