I follow the instructions for canceling my membership, but it is a dead end. Won't let me cancel.
And now this box pops up. Am I supposed repeat my question here also? Ok
I want to cancel my membership as I don't want to pay $49 a month for CC. Following the instructions still doesn't allow me to cancel.
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
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I already have flashplayer on my mac. I have been using online video tutorials for learning, but suddenly all my YouTube vodeos say "plug-in blocked". I follow the instructions for installing or updating, but nothing has helped. I have looked everywhere in Safari help with no success. How can I restore this plug-in, PLEASE?
Austin Moore
Knoxville, TennesseeI already have flashplayer on my mac. I have been using online video tutorials for learning, but suddenly all my YouTube vodeos say "plug-in blocked". I follow the instructions for installing or updating, but nothing has helped. I have looked everywhere in Safari help with no success. How can I restore this plug-in, PLEASE?
Austin Moore
Knoxville, Tennessee -
Having followed the instructions for "if you have never synced your device to itunes" and my computer displayed the message that the device has been restored, my phone is still saying its disabled and I should connect to itunes. What do I do now??
Put the iPhone into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
If that still doesn't work, as a last resort try DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
If that still fails, you'll probably need to go to an Apple Store or call Apple Support for further assistance.
Regards. -
I imported an already paginated text from Word into Pages to format it for a book. I don't wan the first few pages numbered, so I've been trying to begin page one at the beginning of chapter one. I've followed the instructions for changing page numbers, i.e., click next to page you want to change; in dialogue box click "start new header /footer; a new section is created; click Setup, click Section; in page numbering section, select "Start at" and enter a new starting number." In trying to do this often I can't get the dialogue box, or when I do, I get a new section that commences with a blank page. Or, the dialogue box that should allow me to change numbers never appears. Help!
Is this for the Mac or iOS?
You only have iOS 7.0.4 as atag.
Peter -
I am following the instructions for removing and reinstalling itunes because I had a "msvcr80.dll missing from your computer" error. I have uninstalled itunes and apple software update but the next one in order "apple mobile device support" will not uninstall. According to the instructions, that one has to be removed before I can do the rest. Would love any help I can get.
Hello and thanks so much for your quick reply. I am at a standstill, because I have done those things already and it has not worked. The repair install procedure seemed to take place quickly, but the same thing happened again when I tried to uninstall it the program after that.... It seems to proceed, then the progress bar goes backward, and there it still is!
When I downloaded the Microsoft Fixit program and asked it to uninstall the Apple Mobile device Support, it started but then got stuck and I had to shut my computer off, as it froze everything up!
I'm hoping you can help..... This seems to be a problem with the new version, and it's frustrating, because I can't use Itunes on my computer at all till we find a solution.
Perhaps if I try to restore my computer to before the Itunes 11.1.4 uodate?
Thanks so much for your help,
Shirley 261 -
I have followed the instructions to reset my password but i am still unable to disable my iPad. How do i get my iPad to stop the disable and turn it on?
Might you have a newly acquired iPad that is still locked to someone else's Apple ID? If that is the case, then you will need the former owner's Apple ID and password to proceed. That feature is called Activation Lock and described here:
http://support.apple.com/kb/PH13695
If you cannot get that former owner's Apple ID and password, you will never be able to use the iPad. -
I didn't deactivate Adobe CS 3 Premium before I re-installed it on the same computer,
so when I tried to activate, it says the maximum number has been reached for licenses.
I read on your website the instructions for correcting this issue, but still do not have the deactivation option. So that I can reactivate it.
Could you please help?COntact support by web chat or phone and have them reset activations.
Mylenium -
I have to adjust my cookies and I found the instructions on your site. When I followed the instructions, I found that it seems for an older version and not the new one. The privacy settings are not the same as they once were and I can't make any adjustments to may cookies except to delete them.
What I could do was go to the 'Firefox' tab at the top left corner, go to history, Clear recent history, and so on. I can't make any adjustments to a single cookie. It's all or nothing.
Are there any other ways for me to make the adjustments?To restore the classic menu bar, you can do any of these:
orange Firefox button > Options > Menu Bar
tap the Alt key > View > Toolbars > Menu Bar
right-click a blank area of the tab bar or navigation bar > Menu Bar -
While downloading an album in from the Store, one song was interrupted. I have followed the instructions from apple about resuming the download, but every time I do so the same error message appears saying the download was interrupted. I am having no connection problems, have rebooted my computer, downloaded the lates version of iTunes, etc., yet nothing changes. Has anyone else experienced this, and are there any workarounds. Sadly the problem hit on one of the best songs of the album.
I had the same problem so (assuming under the Purchased items in the Store you have a song stuck at 'Downloading'):
I went to Music, then Artists.
From there I chose the album.
The song that failed to download had the cloud symbol next to it.
I clicked the cloud symbol and the song completed the download for me.
(Please note this was in iTunes for Windows - I expect it to be similar in iTunes for Apple)
Message was edited by: UbergeekRFC - parenthetical note added
Message was edited by: UbergeekRFC - added note about song stuck as downloading -
I can't open i tunes, I've followed the instructions given on this site but it still won't open
I can't open I tunes, I've folowed the instructions given on this site but it still won't open. Any alternative suggestions?
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried a complete uninstall and reinstall try opening iTunes in safe mode (hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Storeand turning off Show iTunes in the Cloud purchases. You may find iTunes will now start normally.
tt2 -
I have tried to down load light room 5 on my Mac PC following the instructions but when I try to open it it tells me to download it again.
Danicol please try opening Photoshop Lightroom from your Applications folder. You can find more details at Launch CC apps after install - https://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html.
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As my question asks, I followed instructions for creating an APP TAB for my web mail account, and succeeded but each time I close and re-open Firefox, the app tab disappears. Can someone tell me what I am doing wrong please?
For better or worse, I think it's part of the design for the app tabs to be window specific. I know my first reply didn't solve your problem, but that was one way that worked for me to get the app tabs back when I restarted Firefox. Also I noticed the tag for this post is Firefox 4. I've only tried it with Firefox 5.
I agree with you that the way it's working isn't ideal. For the time being, I've stopped using the app tabs. Maybe they'll fix/improve it soon. -
Not able to sync movie purchased from itunes from imac to ipad2.
try this:
redmatter
This helped meRe: not copied to iPad because you are not authorized for it on this computer
Nov 20, 2011 10:41 AM (in response to hoppo72)
One workarwound is to do the following:
1. Remove the digital content from iTunes (but keep the files)
2. Rename all .m4v files to .mp4 files
3. Add the files back to iTunes
This seems to fix the problem for me
Hope this helps -
I'm trying to get my old bookmarks installed with Firefox on a drive holding Win xp to Firfox installed on a different drive holding Win 7. I followed the backup and restore process in the Firefox help file but it doesn't work. Help will be appreciated because I have a slew of bookmarks that I would like to use with Win 7.
If you need to merge bookmarks then you need to export the bookmarks to an HTML file and import that file on the other computer.
Bookmarks > Organize Bookmarks > Import & Backup > Export HTML
Bookmarks > Organize Bookmarks > Import & Backup > Import HTML : "From File"
See also http://kb.mozillazine.org/Backing_up_and_restoring_bookmarks_-_Firefox -
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