I followed all instructions..still cannot e-mail photos

I followed all of the directions, videos, etc. and still cannot e-mail a photo from Lightroom4.  Do I have a defective program.?  Several of the buttons do not relate to the instructions...Please help.  B. Silinski

This is from LR4 Help. http://help.adobe.com/en_US/lightroom/using/WS2bacbdf8d487e582725869a713414c552c0-8000.htm l.
There is a video tutorial here. http://tv.adobe.com/watch/learn-lightroom-4/emailing-photographs-from-photoshop-lightroom/
I have a feeling the other links are for previous versions of Lightroom, and not applicable to LR4.

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