I forget my security questions and I couldn't find option to send the answer to my email please help
forget my security questions and I couldn't find option to send the answer to my email please help
If you can't remember the answers to the security questions, then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).
Similar Messages
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I forget my apple Id secure question, and I can't reset it , what am I supposed to do ? Please help .....help
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"... i do this but not working -
Hi I am so sorry seems forgotten the answers to the security questions and I can't buy or download musics at iTunes Store , would you please help me to work this out? Thanks.
Hi Bo abdulla,
You will need to contact iTunes Support to get them reset for you:
By phone: http://support.apple.com/kb/HT5699?viewlocale=en_US
or by email: https://ssl.apple.com/emea/support/itunes/contact.html
Cheers,
GB -
How can I reset my security questions even when it doesn't give me the option to send the answers to my email??? I honestly dont even remember doing any security questions. This has just now become an issue since it has stop letting me purchases music on my Mac or IPhone.
To Reset Your Security Questions, You will need to call Apple (0800 048 0408) and Reset them, you'll need for verification access to the apple id web page (myappleid.apple.com) and it will ask for a temporary pin and also a iDevice on hand to recieve a code from Apple in order to reset your security questions
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I just bought a 50 dollar iTunes card but now it's asking for my security questions and I have no clue what those are please help I'm begging
See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities -
I have been buying itunes for about a year and a half with no trouble and within the past month everytime I tried to buy music it keeps asking me for answers to security questions that I do not know the answers to as I don't even remember doing this when i started with itunes - AND I won't have an alternate recovery email as I only have one email.
I have attempted three times now to go through apple support to no avail as i keep giving them my phone number - no one calls (cause I am home each time the date I check off) and then I get an email saying we tried to contact you but there was no answer! very strange!!!!!!!!!!!!!!!!!!You can only get reset info sent to a rescue email addres, which is not the same thing as an alternate email address - they are different settings/addresses on an account. If you don't have a rescue email address (and you can't add one without being able to answer 2 of your questions) then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
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i really could find a way out
You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87905) -
i am trying to use my account to purchase but i forget my security questions and also i gave the wrong email address. What can i do?
Apple ID security issues -
Call Apple Care and ask for the Account Security Team. They can assist you with your issue. -
I've forget my security questions and the resource e mail what can Ido now?
I've forget my security questions and the resource e mail what can Ido now?
If you can't remember your rescue email address (you won't be able to view the full address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
I forget my security questions and i can't reset it
I forget my security questions and i can’t reset it
need helpYou need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114386) -
HT5699 I forget my security questions and I want to rest it how I can do that?
Hi I forget my securit question and I want to rest it how I can do that??
Security questions on The Apple Site? All you need to Do is hit the Forgot my password Link and add your username or email and it sends you a link. If that is what you are posting about.
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I forget my security questions and I haven't rescue Email
I forget my security questions and I haven't rescue Email
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Hi there, I forget my security questions. and we dont have in my country apple contact number . any one can helpe ?
Click here and ask the iTunes Store staff for assistance.
(103095) -
Hi there, I forget my security questions. and we dont have in my country apple contact number . any one can helpe ?
Click here and ask the iTunes Store staff for assistance.
(103095) -
Hello:I forget my security questions and answers.I do not know how to correct is.Can you help me to slove this problem.Thx a lot.
best!!!!!!!!!!!!!!!!!!!!!!!!HUAI GUAN wrote:
I forget my security questions and answers
See Here > Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact
More Info > Apple ID: All about Apple ID security questions
Note:
You can only set up and/or change a Rescue Email Before you forget the questions/answers.
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