I forget my security questions and it wont give me the options to rescue on my email

yea

See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.htmlhttp://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57http://support.apple.com/kb/HE57
 Cheers, Tom

Similar Messages

  • HT5576 I forget my security question and even i did set the rescue e-mail.

    I forget my security question and even i did set the rescue e-mail.

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105792)

  • HT5312 I cannot remember the answers to my security questions and I do not see the option to email the answers to my rescue email, although I know I have one. What do I do?

    I cannot remember the answers to my security questions and I do not see the option to send it to my rescue email, although I know I have one. What do I do? I cannot use my account for iTunes until I answer the questions and I recently got $50 of iTunes from my parents. HELP!!

    Are you sure that it's a rescue email address (it's not the same thing as an alternate email address) ? If you do then you should be able to go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT5312 Can't remember answers to my security questions and I don't get the option to reset my security questions

    Can't remember answers to my security questions and I don't get the option to reset my security questions.. What do I do ?

    Apple ID security issues -
    Call Apple Care for your country and ask for the Account Security Team. They can assist you with your issue.
    http://support.apple.com/kb/HT5699

  • Pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email

    pleas i forgot my security questions, and i can't reset my security questions, and i don't see the link to send a reset email.
    <Email edited by Host>

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple - I've asked the hosts to remove your email addresses from your post (it's not a good idea to post personal info on any public forum).
    The reset link will only show if you have a rescue email address on your account - an alternate email address is a different address/setting on an account, and it's not used for resetting security questions.
    If you aren't getting the reset link then you don't have a rescue email address, and you won't be able to add one until you can answer your questions - you will have to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps on this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5620
    Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say  " send security code." What should I do?

    For the security questions, it won't give me the option to change it. Like when I go to manage my account,it doesn't say  " send security code." What should I do?

    The reset will only show if you had put a rescue email address on your account, if you aren't getting the link then you don't have one and you won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • I don't remember security questions and it doesnt get me the option to send to rescue email

    I created security questions when i first created my apple ID - however the security questions they keep asking aren't the ones i filled out so i don't know the answers. 
    so when i go to security questions it doesnt give me the option to send to my rescue email either......

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • Can someone explain how to reset my security question answers.  When I go to the manage my ID page it only asks me the questions and does not give me the option to change the answers

    When I go to the manage my ID page it only asks me the questions and does not allow me to change the answers.

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • I am trying to use my account to purchase but i forget my security questions and also i gave the wrong email address. What can i do?

    i am trying to use my account to purchase but i forget my security questions and also i gave the wrong email address. What can i do?

    Apple ID security issues -
    Call Apple Care and ask for the Account Security Team. They can assist you with your issue.

  • I've forget my security questions and the resource e mail what can Ido now?

    I've forget my security questions and the resource e mail what can Ido now?

    If you can't remember your rescue email address (you won't be able to view the full address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • I forget my security questions and i can't reset it

    I forget my security questions and i can’t reset it
       need help

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (114386)

  • I forget my security questions and I couldn't find option to send the answer to my email please help

    forget my security questions and I couldn't find option to send the answer to my email please help

    If you can't remember the answers to the security questions, then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox).

  • HT5699 I forget my security questions and I want to rest it how I can do that?

    Hi I forget my securit question and I want to rest it how I can do that??

    Security questions on The Apple Site? All you need to Do is hit the Forgot my password Link and add your username or email and it sends you a link. If that is what you are posting about.

  • I forget my security questions and I haven't rescue Email

    I forget my security questions and I haven't rescue Email

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support or Apple to get them reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5699 Hi there, I forget my security questions. and we dont have  in my country apple contact number . any one can helpe ?

    Hi there, I forget my security questions. and we dont have  in my country apple contact number . any one can helpe ?

    Click here and ask the iTunes Store staff for assistance.
    (103095)

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