I forget the answers for the secret questions,, i need to reset them,,any help please

I forget the answers for the secret questions,, i need to reset them,,any help please

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97479)

Similar Messages

  • HT1918 I've lost the answers for my secret questions! How can I recover them?

    I've lost the answers for my secret questions! How can I recover them?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • HT201363 I forgot the answers for my security questions , how can I get them back ?

    I forgot the answers for my security questions , how can I get them back ?

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106187)

  • HT201303 Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them?  Apparently its to much for the support team. Can't get an answer out of them...

    Do any of you apple geniuses out there know how to retrieve the answers to your security questions or at least reset them?  Apparently its to much for the support team. Can't get an answer out of them...

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.
    Presently there appears to be problems on Apple's end, so it may be quite some time before they respond.
    Another user posted the following:
    I got some help from an apple assistant on the phone.
    It is kind of round about way to get in
    Here is what he said to do and it is working for me...
    1) on the device that is asking you for the security questions go to "settings", > "store" > tap the Apple ID and choose view"Apple ID" and sign in.
    2) Tap on payment information and add a credit/debit card of your preference then select "done", in the upper right corner
    3) sign out and back into iTunes on the device by going to "settings"> "store" > tap the Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you should be asked to verify your security code for the credit /debit card and NOT the security questions.
    4) At this time you can remove the card by going back in to edit the payment info and selecting "none" as the card type then saving the changes by selecting "done". You should now be able to use your iTunes store credit without answering the security questions.
    It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
    Good Luck friends!

  • HT5312 i cant remember either of the answers in my security questions, how can i reset them?i still want to use my apple id

    i cant remember either of the answers in my security questions, how can i reset them?i still want to use my apple id

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I've forgotten some of the answers to my apple questions where can I reset them?

    I've forgotten some of the answers to my apple questions where can I reset them?

    If you cannot solve problem, call Apple to help reset your Security Question.
    http://support.apple.com/kb/HT5699

  • I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?

    I forgot the answers to my security questions, how should i reset them because I am not getting the email to reset them?

    Contact the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

  • I have my Apple ID and Password but have forgotten the answers to my security questions, how do i reset them ?.

    Hello i need some help, tried to ring the support desk but closed.
    I have my apple ID and password but have forgotten the answers to my security questions. When i log into my Apple ID i get the same questions again to answer but do not have the answers. How do i reset them ?.

    1)  Apple ID: All about Apple ID security questions
    If necessary
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

  • How do I retrieve the answers to my security questions when I am not receiving any help emails from Apple?

    I forgot the answers to my security questions, so I logged into my account and had a help email sent to my email address. The email did not come to my email address. How do I retrieve the answers to my security questions?

    Call AppleCare and ask to be transferred to the Account Security Team.

  • I can't remember the answers for my securities questions. Can I change them?

    I need to change my securities questions

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I forget the answers of my secret question

    I Forget my answers for my secret question and the link for reset the questions didn't appear i hope to send the link to my email until i can reset my answers to
    i hope to fix this problem for me
    <Email Edited by Host>

    If you can't reset  then you need to contact Apple Support as stated in If you forgot the answers to your Apple ID security questions

  • HT5787 I forget the answer for my security questions ,, what should I do ?

    Hello , I added ituns card 100 .. I try to buy someting from the Appstore but i cant ! they ask for security questions !
    I forget the answer for my security questions ,, what should I do ?
    thanks

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (88835)

  • TS1702 Don't know the answer for the secret questions

    I need to reset the secret question because I don't have the answers for the question that are there.

    See Kappy's great User Tips.
    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
     Cheers, Tom

  • Problem with my apple ID i forget the answer for the security question

    i forget the answer for the security question knowing that i reast but unfortnaly i didnt receive any email in my email [email protected] so kindly help me with my problem .
    best regards and thanks
    mop

    Try this document - it is full of helpful links Some Solutions for Resetting Forgotten Security... | Apple Support Communities
    CCC

  • HT5624 i forget the answer for the sectet question?

    hi
    i can't remember the answer for the secret question
    i can't download applications in my new iphon
    help me please

    https://iforgot.apple.com

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