I forgot my account's security questions. Did not I receive e-mail allows me to change questions
I forgot my account's security questions. Did not I receive e-mail allows me to change questions
Call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699
Similar Messages
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Sorry the answer to my previous question did not help....when trying to get new app installed on iPad message tells me I do not have acc or its been disabled. Is this because of joint usage of email as my partner has account with iTunes using same email?
Whatever the reasons are that you think the problem exists, you will not be able to resolve it on your own. Did you see this at the bottom of the support article that I suggested that you read?
Additional Information
If the issue persists, you can visit iCloud Support, iTunes Support, Apple Print Products, or contact AppleCare for further assistance.
You should probably contact iTunes Support. -
hello , i forgot my answers at security and i have typed wrong recovery mail adress . i dont want to call apple . what can i do now ?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if desired, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
If the people at the form tell you to call, accept that you need to.
(109832) -
I just bought music on my iTunes account and the files did not download completely. The songs play for a minute or so then skips to next song
If you live in a Region that allows re-downloading Music... Delete the Song and re-download it...
Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us -
I am trying to remove the backup encrypt for my Iphone 4 but the itunes ask for the password and basically I have not set any password before ...!!! Please note that I entered the password for my apple account and also it did not work, how i can reset it?
You can't reset it. If you don't konw the password then you can't use that backup
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My app store account payment security code is not letting me download and get apps
My app store account payment security code is not letting me download and get apps
We'll need more details than just "not working". What exactly happens when you try to download an app?
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HT5622 Did not I receive email what to do please help me
i Did not I receive email what to do please help me
Hey ameeeno,
It sounds like you are not getting the email to reset your password. If you have a rescue email setup for your Apple ID, the reset password email will be sent there and not your Apple ID email address:
When you provide a rescue email address, all future security emails, such as password resets from iForgot, will be sent to the address provided.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
You might want to check your other email accounts for the password reset email, including their Spam folders. If you continue to have issues, please contact our Account Security Team:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thank you for posting in the Apple Support Communities.
Best,
Sheila M. -
We have 2 iphones, the ipad autosync'd up to the phone we did not want to use. How do we change that?
itunes accounts are not the same as icloud accounts. It's okay to use the same ID for the itunes account on different devices owned by different users. That way you share purchased items. But for icloud, each user should have their own account if they want their own data, otherwise data is shared among all users.
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Now have iCloud mail. But the 'Sent' folder messages (only) did not transfer from MobileMe Mail.
Your first theory may be correct.
If you haven't already, change your password on your .mac account. That will stop any further action by the other fellow. Even if you can't tease out the detail of what happened exactly, you can at least fix the problem with the password change.
Also if you left on good terms, contact the new owner of the workMac and ask if s/he used your .mac account. -
After upgrading to iOS 5 I cannot enter to mail (outlook exchange ),contact did not open, general settings - mail contact did not work.help me
Hi,
the settings are gone, i guess. But even worse, I cannot get the iPad2 to play Full HD thru the Apple digital AV adaptor using apps that support (and advertise this), like AVPlayer HD. This definiteley used to work before one of the last iOS upgrades. (I am now at 5.1.1). -
iPad IOS 7.0.2 and Mountain Lion 10.8.5 Calendar colors do not match between computer and device. Problem did not exist until updated IOS arrived. Colours change of their own free will despite being corrected on both iPAD and MacBook Pro. Any answers?
Please do not post the entire messages log as it takes up unnecessarily a lot of space. It seems that there is a corrupt/nonfunctional file called
[email protected]nt.plist
Go to your hard drive, enter library, go into users, and go into launch agents and delete the thing above. Empty the trash and restart. -
I want to buy something on the app store but they asked me to do some security questions. But i forgot the answers. So, i went to "Manage Apple ID" and clicked the send e-mail button. But i did not recieve it. I checked the spam and trash but did not see anything regarding the security questions. What do i do ?
How to reset your Apple ID security questions.
Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'. This will generate an automated e-mail that will allow you to reset your security questions.
If that doesn't work, or if there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
Next, go to https://getsupport.apple.com
(If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
Choose 'More Products & Services', then 'Apple ID'.
A new page will open.
Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
Click the blue 'Continue' button.
Select the contact option that suits your needs best. -
Yesterday evening (Oct. 4 2010) a pop up displaying the Firefox logo suggested a security upgrade for users of 3.6. It did not appear to install properly. There was also a box that suggested an associated update for (I think) Adobe, but there was no associated button. I shut down soon after. This morning, Oct.5, my computer brought up and I.E. window and an AVG threat message suggesting that it would forcibly remove a Trojan horse, but that it could cause a system lock. I did and it reported successful removal. My AVG scan is still running but it is reporting 7 Trojan horses and counting. KZUKEA (2868), Generic19.AKRT, VUNDA.LP,
It sounds like one of the rogue sites. They tell you that you are running an older version of Firefox and that Adobe Flash is out of date. They tell you to download a file called something like firefox-update.exe or ff-update.exe
That file contains a trojan. -
How can I change this? This isn't the first time this has happened and I have never showed anyone my password.
A login password for the computer is not the password used for your Apple ID. To change a forgotten or lost password:
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see:
Reset a Mac OS X 10.7 Lion Password
OS X Mountain Lion- Reset a login password,
OS X Mavericks- Solve password problems,
OS X Lion- Apple ID can be used to reset your user account password.
For Snow Leopard and earlier with installer DVD
Mac OS X 10.6- If you forget your administrator password,
OS X- Changing or resetting an account password (Snow Leopard and earlier).
For Snow Leopard and earlier without installer DVD
How to reset your Mac OS X password without an installer disc | MacYourself
Reset OS X Password Without an OS X CD — Tech News and Analysis
How To Create A New Administrator Account - Hack Mac -
Text limits to the "Question" link prevents a full explanation:
This is a long-time problem. I have tried to resolve it with Apple but their "Customer Support" is merely a name.
I can go online and access my e-mail but when I try to send or receive e-mail via iCloud through my internet server (Google fiber now but the same situation existed with my prior service), I receive "There may be a problem with the mail server or network. Verify the settings for 'Apple Email' and try again.
"The server returned the error: The server 'p0-imap.mail.me.com' refused to allow a connection on port 143."
Well, I have verified the setting and tried again and again and …
Well, you get the idea …JungleTaxi Cabbie wrote:
Csound1: iCloud: Configuring Mail with Mac OS X v10.6 or iOS 4
Enter your Incoming Mail Server, User Name, and Password using the following settings:
Incoming Mail Server: mail.me.com
User Name: Your iCloud email address (excluding @me.com)
Password: Your password
Last Modified: Jun 27, 2013
Maybe you should test these things before calling people out, because these settings do function perfectly well.
iCloud is not supported on Snow Leopard or lower, why bother to mention it?
The OP has an iCloud account, and that can not be opened without Lion or Mountain Lion (on a Mac), IOS5 or 6 (on an iPhone/iPad)
The document I linked to is Apples documentation for iCloud on current devices,I don't care whether you believe that you know better than they do, but it will affect the people who follow your advice as it won't work
JungleTaxi Cabbie wrote:
Also, if you're not running Lion or Mountain Lion, there is no "Mail, Contacts & Calendars" prefpane.
I never said that there was, perhaps you imagined it.
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