I forgot my alternative email and questions
I forgot my alternative email and questions
You can change the questions/answers by calling your country number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team
Similar Messages
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HT204088 I need help with my password I forgot the alternative email and securtity question answers
I have an itunes account and my children keep charging my credit card . I need to change my password but......
I don't remember the alternative email address used and don't remember the security question answers.First off, all caps is considered shouting. Bad idea.
As for your actual question -- a bit more information is required. Do you need to change the password for your user account? Your user account is what you login to when you turn on your computer. It might be setup so you don't have to enter your username and password when you boot up. It is set this way if you can turn it on, and when it's done starting, you see a desktop and dock and can use your programs. On the other hand, you might have to enter your username (either by typing or clicking on your icon) and then your password. After doing that you will be at the desktop.
If you can't get to the desktop be, it means you aren't typing the password correctly. Passwords are case sensitive -- perhaps you just need to turn caps-lock off -- e.g., "PASSWORD" is not the same as "password" and if your password is set to something like the latter, typing the former will always fail. If you don't know the password, you can reset it by booting from the system install discs (put in system disc, hold down "c" while turning on the computer, ignore the open popup regarding installation, from the menu, choose the option for resetting the password, choose the user you wish to reset, and then enter a new password).
On the other hand, if you get to your desktop and can use programs, the above is not your problem. Instead, you are having a problem loging into your mail account because you don't know your password. In that case, your only option is to contact the mail service provider and ask for your password. That issue has nothing to do with your operating system. -
i forgot provide recure email ,security questions and answers. Could you sent it again please?thanks
<Email Edited by Host>Not going to happen from here. We are users, not Apple. You need to change your rescue email address in your own Apple ID.
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
i forgot my rescue email and my security questions since i have created them since a long time, i want to change the rescue email is it possible?
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
I forgot my rescue email and my security questions
i forgot my rescue email and my security questions
plz hellp meeee plzzzzzzzzzzhttps://iforgot.apple.com. If you cannot resolve it there you will need to contact the Apple Account Security Team: http://support.apple.com/kb/HT5699
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HT5576 i forgot my rescue email and answers to security questions
i forgot my rescue email and answers to security questions
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(116333) -
I forgot my rescue email and security question help!!
well its been like 2 yrs since I did my security email and question so can anyone help me to reset them with a link of some sort cause all the links i've found wont tell me how to do both!!
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
I have forgot my rescuse email and security question
i have forgot my rescuse email and security question
how can i changed these thing i only know my apple id and password
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I forgot my icloud email and my password pls help me ineed my phone fix
i forgot my icloud email and password what can i do ? pls help me
Welcome to the Apple community.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone. -
I forgot the icloud email and the apple id
hi
i have a problem with my old phone i forgot the icloud email and the apple id
i know the password
the phone was restored and needs the icloud to be activated
help plstry
http://iforgot.apple.com
or
http://appleid.apple.com
To recover the forgottom ID.
There is no method to bypass teh activation lock and can only be done with the original Apple ID that was used to register the device.
http://support.apple.com/kb/HT5818 -
I forgot my alternative password, and cant change from my fingerprint
i forgot my alternative password, and cant change from my fingerprint
Hello tonyv217, help is here front & center! To setup the alternative password, you will want to re-setup the fingerprint scan . Go to settings, Fingerprint, Fingerprint manager and replace the the finger print so that it asks for the alternative password upon setup. If you are completely locked out of the phone, you will have to do an alternate hard reset: http://vz.to/1udAqGO
WiltonA_VZW
VZW Support
Follow us on twitter @VZWSupport -
I have lost both my email and password to my apple id and i have no way of getting my account back i do have the account on my friends list of this accounts game center, is there any way i can retrieve it using this information from game center username?
same problem with me.. please let me know if you find any solution. thanks
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PLEASE HELP ME!!! THANK YOU!!
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
I can't change my password! I don't know the answers to my security questions and the recuse email I put in years ago may not even exist. I need help!
You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(107060) -
TS2446 I forgot my rescue email and my questions?
I tried to sign in to my account a few weeks ago, and It said my account has been locked. Here's the big problem.. The email address I used a few years ago is now disabled for some odd reason, and I have no clue what birth date I chose for the Birthday it asked me to choose. Is there anyway I could reset my apple ID without those 2 things?
same here :[
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