I forgot my answer on my security questions , since  yesterday and i didn't receive any e-mail ?

I forgot my answer on my security questions , since  yesterday and i didn't receive any e-mail ?

Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

Similar Messages

  • HT5312 I didn't make a rescue e-mail and now i forgot the answers of my security questions!!' And the apple support contact wont open???

    I didn't make a rescue e-mail and now i forgot the answers of my security questions!!' And the apple support contact wont open???

    I'm not sure what you mean by the 'apple support contact wont open' (?). If you mean the 'contact iTunes Store support' link on the page that you posted from I've just tried it and it seems to wok ok for me, though I haven't gone as far as to actually contact them.
    You can contact either iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps on the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT2589 I forgot the answers for the security questions, so i'm not able to purchase any thing from apple store. What can i do?

    I forgot the answers for the security questions, so i'm not able to purchase any thing from apple store. What can i do?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I forgot the answers to my security questions on Itunes and I would like to know how I can reset it?

    I forgot the answers to my security questions on Itunes and I would like to know how I can reset it?

    You need to go to https://appleid.apple.com and log into your Apple ID account. You can work from there.

  • I forgot the answer of my security question of apple id n i didnt hav any alternative email address. i want to reset my security questions. but i remember my curremt passpword and i want to change my passowrd,please help me.

    i want to change my apple id password,but for this i have to ans my security ques,i cmpltly clueless about answer,as i created my apple id 2 years ago. but at tym pf registration of apple id i didnt give any email address to reset security ques,so am stucked with my password,now i added credit card detail to my apple id,so i wanna change password. so help me to reset me my security questions.

    Thanks for the questio. I understand you wish to reset your password for your Apple ID. You can do so at http://iforgot.apple.com - You'll have two options: Email Authentication (if you have access to your primary email address) and answer security questions.
    If you wish to learn more about security questions and the rescue email address, see the following articles:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you continue to have issues, please feel free to contact us using the information in this resource:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thanks,
    Matt M.

  • I forgot the answers to my security questions... and I don't know how to make a rescue email address. pls help!

    how do I make a rescue address? and also how do I reset my security questions?

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    It isn’t possible to create a rescue email address without supplying two of the answers. They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (109040)

  • I forgot the answers for the security questions and when I try to change them (My Apple ID - Manage your account - Password and Security) I'm asked to answer the exact questions I'm Trying to change because I don't remember the answers. How can I do it?

    I forgot the answers for the security questions and when I try to change them (My Apple ID -> Manage your account -> Password and Security) I'm asked to answer the exact questions I'm trying to change because I don't remember the answers. How can I do it?

    Can't you try the email option instead?

  • HT5312 I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

    I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95679)

  • I forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?

    I  forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?

    The Three Best Alternatives for Security Questions and Rescue Mail
         If you do not have success with one, then try another:
            1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
            2.  Call Apple Support in your country: Customer Service: Contact Apple support.
            3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot the answers to the security questions. When I get the screen with security questions to be answered, the email adress where the reset procedure is sent to is wrong. How do I change it?

    I forgot the answers to the security questions. When I get the screen to answer them, the email address listed to send the email procedure is wrong. How do i change this email address?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • What do you do if you forgot the answers to the security questions??

    I forgot the answers to the security questions for my apple ID.
    I recently received an iPad Mini for my birthday. ( Don't spam the comments saying happy late birthday, we're not here for a party. )
    I want to be able to purchase apps and music from it, but I can't because I forgot the answers to the security questions for my apple ID.
    I've looked around on this website for help, but nothing was very helpful. I know I need a rescue e-mail adress, and I have 2 linked to my Apple ID.
    It ( The fourm I used ) says when I go into my apple ID and click "Passwords and Security", that there should be an option to send an e-mail to my rescue e-mail adress(es).
    The first time I tried, no option.
    I tried again, and still, no option.
    I tried that so many times I lost count, and all resulted in a failure.
    I reseted my security questions about a year ago, I'm not sure if it's that, or if I'm a total idiot and messed something up.
    Well, Um.. Seriously. Please help.
    What do you do if you forgot the anwers to the security questions? - BrilliantNarwhal

    The reset link will only show if you have a rescue email address on your account - the two that you refer to will be alternate email addresses, not a rescue email address (you can only have one on an account).
    You won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT204053 i forgot the answers to my security questions and want to change the questions and answers

    i forgot the answers to my security questions and now cant change my password
    who do i contact>?
    do i call applecare?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • My itunes account has been block due to i forgot the answer of my security question

    My itunes account has been block due to i forgot the answer of my security question

    If changing your password does not solve then contact itunes support

  • Hi guys i forgot the answers of my security question please tell me what sould i do ??

    hi guys i forgot the answers of my security question please tell me what sould i do ??

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5312 I forgot my answers to my security questions? I need help ASAP

    I forgot my answers to my security questions? I need help ASAP

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102690)

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