I forgot my answers to my questions,my account has been locked for 8hrs but I still don't know what to do without having to know my answers to change it

I forgot the answers to my questions so my account has been frozen or 8hrs, how can I change them when I don't remember my answers?

Contact itunes support

Similar Messages

  • I forgot the answer of the two deep security and my account has been locked. How do I retrieve the answers?

    I forgot the answer of the two deep security and my account has been locked. How do I retrieve the answers?

    Do you have a rescue email set up? Then reset your security questions at iForgot:
    http://iforgot.apple.com
    If you do not have set up a rescue email, you'll need to speak to our Account Security team for security purposes.
    To contact an Account Security Advisor, call the AppleCare technical support team. To find the right phone number, see this article:
    Contacting Apple for support and service
    http://support.apple.com/kb/HE57
    When you call, ask to speak to the Account Security team.
    Regards
    Léonie

  • HT1459 My ipod touch has a passcode on i forgot it and told me to connect to itunes but i still don't know how?

    My ipod touch has a passcode on i forgot it and told me to connect to itunes but i still don't know how?

    athipath wrote:
    told me to connect to itunes but i still don't know how?
    Plug the sync cable into the device and the computer.  Not really that difficult.
    To remove the passcode, do as the User's Guide says, restore the device.

  • I can't remember my security answers and my account has been locked, what do I do?

    I can't remember my security answers and my account has been locked, what do I do?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • HT5312 My e-mail account has been frozen for security reasons.  I do not have a rescue e-mail address on file so when I try to use "forgot" it goes to the e-mail address that is frozen.  How can I gain access to my e-mail address

    My e-mail account has been frozen for security reasons.  I do not have a rescue e-mail address on file so when I try to reset my password the instructions are sent to the e-mail address that is frozen.  How can I get Apple to remove the frozen status from my e-mail account?
    <Email Edited by Host>

     Account Security Team (AST) 
    Check the AppleCare number for your country here:
    http://support.apple.com/kb/HE57
    Call them up, and let them know you would like to be transferred to the Account Security Team.

  • I noticed this question has been asked a lot, but I still do not understand. How do I get my ALL of my iTunes music onto iCloud.  I have already subscribed to match and increased my icloud storage. Only some of my music is in the cloud, not on iphone

    I have noticed that this question has been asked a lot, but I am still not understanding. How do I move ALL of my music on iTunes into iCloud? I have subscribed to match and increased my iCloud storage. Only part of my music is in the Cloud and not on my iPhone.

    Hello, Crafter Lady. 
    Thank you for visiting Apple Support Communities.
    You may find this article helpful when troubleshooting issues with iTunes Match.
    iTunes Store: Troubleshooting iTunes Match
    http://support.apple.com/kb/ts4054
    Cheers,
    Jason H.

  • HT5312 I forgot the answers for security questions, therefore my Apple account has been locked. I contacted AplleCare in Japan by phone, but number busy!!! Please help me. I think that ID and Password only, no need anything as a security questions!

    I forgot the answer for security questions, I don't know how to recover my account.
    Please help me. Thank you.

    Also my computer wont let me get on icloud.

  • HT5312 How do I reset my security questions? I've been trying for hours, but can't find out how to.

    I can't remember my security questions, but I have to enter them in order to download new content on my iPod 5. I've been looking on iTunes support, but it hasn't been much help. I need a way to reset my security questions through email. 

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • TS2446 My apple Account has been locked due to wrong entry. What do I do to find my answers to the security questions ?

    I couldn't remember my security question password/ answers in the process I was locked out . How do i reset those passwords.

    Hi Hannanjanjua,
    Follow the insructions in this link:
    http://support.apple.com/kb/ts2446
    Cheers,
    GB

  • I know this has been asked multiple times but there still hasn't been an answer: my iTunes 10.2.2 will freeze my entire mac upon opening...

    ... and it's been doing this for a while. PLEASE, I need a solution. It started off (many moons ago) as occasional freezing when listening to music and then one day it froze and stayed frozen. So I restarted my computer and after that, iTunes was never the same. I deleted the version I had and downloaded the newest version. At first, it took a whole night (and by night I mean 12 hours or so) to put all my music back in iTunes and once that was done it would attempt to determine the gapless playback. After a while the number it would reach before it froze got smaller and smaller until it just stopped trying and froze my whole computer the minute I opened it. I mean, I can't click on ANYTHING once the iTunes icon stops bouncing. iTunes will pop up and then that's it for my computer. I tried leaving it alone for an extended period of time to see if it would unfreeze itself and it doesn't.
    PLEASE, I need a solution, as I'm sure many other people do as well. All I see are threads about similar issues with no solution handy. I've repaired disk permissions, I've deleted the little com.apple.iTunes whatever that I was supposed to delete (and it ALMOST helped but didn't really), I've reinstalled and reinstalled, and it gets so frustrating because nothing is working.

    Your example uses straight text links.  Nothing fancy, no complicated JavaScripts are used.  Just a lot of manual linking.
    Example:  http://www.aidenart.com/Concept%20Art%20Pages/ConceptImage1.html
    PREVIOUS: http://www.aidenart.com/Concept%20Art%20Pages/ConceptPage2Arga.html
    MAIN: http://www.aidenart.com/ConceptArtMain.html
    NEXT: http://www.aidenart.com/Concept%20Art%20Pages/ConceptPostitTiratsu.html
    Each page contains a different PREVIOUS and NEXT link depending on where it appears within the site.
    Hopefully this answers your question.
    Nancy O.
    Alt-Web Design & Publishing
    Web | Graphics | Print | Media  Specialists 
    http://alt-web.com/
    http://twitter.com/altweb

  • My ID account has been locked ,  i could not remember the questions , poease contact me back aspa

    My account is locked , i have no idea what the security questions are ...
    Please , i also have my gift card and now , it must be trash do to the fact that its locked.

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106323)

  • I recently sent a block email to various people at the same time but forgot to use bcc and my account has been blocked for spamming. How can I sort this out?

    I work on the telephones at work and when I cannot get an answer from a customer I send them an e-mail asking them to contact me back at the office (missed call message). However I sent it to multiple recipients as I was in a hurry and did not click the bcc option to hide the customers mail addresses from each other by accident. They then marked the e-mails as spam and now my office thunderbird sends e-mails out but my customers call me saying they have not received any of the e-mails they have requested from our office. I would like to know if there is any way I can rectify this matter as it was just simply a mistake and because of this my business is suffering.

    Talk to your email provider. They control their servers and what happens to your email.

  • HT5312 I forgot security questions and answers.  Now security section has been locked.

    I have not used my I tunes card.  I forgot my security questions and answers.  Now security section of my apple account has been locked.  How can I use my card?

    If you've disabled your account then you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your iPad by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it
    For your security questions, the HT5312 page that you posted from has instructions for how to reset them i.e. if you have a rescue email address (which is not the same thing as an alternate email address) on your account then steps 1 to 5 half-way down that page should give you a reset link.
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699 (you can also try this link if you can't get your account enabled via the above)
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • My itunes account has been block due to i forgot the answer of my security question

    My itunes account has been block due to i forgot the answer of my security question

    If changing your password does not solve then contact itunes support

  • My Apple ID account has been disabled to purchase anything and whenever I go to the I forgot or whatever they say an email will be send with the reset your security questions it has never been sent !!! I need my Apple ID back

    I forgot my security questions and my Apple ID has been blocked for attempting too many times entering invalid answers. Now I have tried many times login in to iforgot and edit my profile and I have tried everything to unlock my account and nothing works. I clicked send reset to my email and I have never received any emails with the reset or unlock what shall I do ?!!!!? I need to use my Apple ID ?!

    If you aren't receiving the email to your rescue email address (and you've checked the spame fodler on that account as well as the inbox) then you will need to try contacting iTunes Support / Apple in your country : http://support.apple.com/kb/HT5699

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