I forgot my answers

Hello, I forgot the answer to the question,
do not say go as here,,,,,
If you forgot the answers to your Apple ID security questions
becuse
for I have done so more than once,
I want to restore a question in the mail,
becuse e-mail does not send me a link to change the answer,
or I want to restore my money 25$ in ituns
I do not know how I'm talking english ..im sudia arabia
please
help me

I understand that the link you provided in your original post did not work for you.
The only other thing that you can do is contact Apple Support. This forum is a user-to-user forum and we cannot contact Apple for you -- you have to do that yourself.
You can contact Apple Support using the link I provided above or you can use the following link to contact them: Apple ID: Contacting Apple for help with Apple ID account security

Similar Messages

  • HT5312 I didn't make a rescue e-mail and now i forgot the answers of my security questions!!' And the apple support contact wont open???

    I didn't make a rescue e-mail and now i forgot the answers of my security questions!!' And the apple support contact wont open???

    I'm not sure what you mean by the 'apple support contact wont open' (?). If you mean the 'contact iTunes Store support' link on the page that you posted from I've just tried it and it seems to wok ok for me, though I haven't gone as far as to actually contact them.
    You can contact either iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps on the page that you posted from to add a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I forgot my security questions and I selected the " I forgot your answers?" on my apple id account

    So, I forgot my securtiy question and it showed 2 of the questions. And I totally forgot about the answer to them. So what did I do? Well,I clicked on the "I forgot" then it sent my to login to my apple id. I did. I went and clicked on "Password and security" and I clicked on the I forgot my answer link. And it says " email sent" so I check on my main email address and I dont see it. I checked in the spam box and still nothing.Then I chcked on my secondary email address and I repeated the same thing and still nothing. I kept doing this for 5 hours now. I stopped cause I was getting mad. so I stopped and waited week later and did the process again and I still don't have the darn reset securtiy email yet. So ANYONE and I mean ANYONE whose s expert or has this happened to you before please help me! D:<

    Go to https://expresslane.apple.com ; select 'iTunes' in the first column
    iTunes Customer Service Contact - http://www.apple.com/support/itunes/contact.html

  • I forgot the answers to my security questions, and I forgot which email I used for the rescue e-mail since I made it a few years ago. how do I fix it??

    I was on my IPod and I was trying to buy this app, since I have money on my account and it said I needed to verify I was who I was and so I clicked "OK". It turns out I forgot the answers to my questions from when I made an account a few years ago, and when I made it, it never asked to give a rescue e-mail and so I am stuck and cannot use my account. So I was wondering if anyone has any answers to my question, or at least if there is a way I can transfer the money into a different account without the codes. Because I got the money for my birthday and such and I actually want to buy these apps, I feel so **** sreckless for loseing the paper I had it written on.

    Go to https://expresslane.apple.com . Click 'More Products & Services'. Then click 'Apple ID'.
    In the next page click 'Other Apple ID topics' then 'Forgotten Apple ID security questions'. Click 'Continue'. Choose an appropriate option in the next page.

  • On my ipod, how can i unredeem an itunes gift card because i had to do these security questions i forgot the answers to. I NEED HELP!!!!!!!!

    on my ipod, how can i unredeem an itunes gift card because i had to do these security questions i forgot the answers to. I NEED HELP!!!!!!!!

    Maybe:
    How to manage unused iTunes Gift Card and Gift Certificate balances
    Have you tried this to try to reset the security questions.
    See Kappy's previous discussion.
    HT5312 How to recover security...: Apple Support Communities
    Contact iTunes by:
    Contact iTunes

  • I forgot the answers for the security questions and when I try to change them (My Apple ID - Manage your account - Password and Security) I'm asked to answer the exact questions I'm Trying to change because I don't remember the answers. How can I do it?

    I forgot the answers for the security questions and when I try to change them (My Apple ID -> Manage your account -> Password and Security) I'm asked to answer the exact questions I'm trying to change because I don't remember the answers. How can I do it?

    Can't you try the email option instead?

  • HT5312 I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

    I forgot the answers to my security questions and my iPod won't let me buy anything unless I put them in. What do I do?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95679)

  • I forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?

    I  forgot the answers to my security questions and I wanna purchase an app but it won't let me until I answer them can someone help me ?

    The Three Best Alternatives for Security Questions and Rescue Mail
         If you do not have success with one, then try another:
            1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
            2.  Call Apple Support in your country: Customer Service: Contact Apple support.
            3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • HT5312 I forgot my answer to my security quesiton and I followed the Intructions on how to change my answers but It's not working. Is there a way to get the answers sent to my E-mail?

    I've been on this confusing website for about 20, 30 minutes straight looking for an answer to find a way to change my answers or get my forgotten answers to my primary email that is linked to my Itunes acount. I don't know how to change my answers. when people send me links to sign in and click on the tab in the side bar that says "Password and security" it says in order for me to change my password and such I need to answer my quesitons! BUT I FORGOT MY ANSWERS SO I NEED TO CHANGE THEM!!!!!!! and oh my god Itunes is really starting to frustrate me I CANT DO ANYTHING ON THIS WEBSITE!!! Itunes is a complete waste of my time. Please will someone give me A GOOD ANSWER to this question!!!

    The option to send reset info will only appear if you already have a rescue email address (which is not the same thing as an alternate email address) set up on your account - if it doesn't show then I assume that you don't have a rescue email address (and you won't be able to add until you can answer 2 of your questions), in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • Hi I want to change your e-secret questions because I forgot the answers I have tried sending reset questions on my mail and I have not received mail

    hi I want to change your e-secret questions because I forgot the answers I have tried sending reset questions on my mail and I have not received mail
    New mail that I want is [email protected]
    Alternative to the Old one

    From  King Penguin
    If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address set up then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)

  • I forgot the answers to the security questions. When I get the screen with security questions to be answered, the email adress where the reset procedure is sent to is wrong. How do I change it?

    I forgot the answers to the security questions. When I get the screen to answer them, the email address listed to send the email procedure is wrong. How do i change this email address?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • What do you do if you forgot the answers to the security questions??

    I forgot the answers to the security questions for my apple ID.
    I recently received an iPad Mini for my birthday. ( Don't spam the comments saying happy late birthday, we're not here for a party. )
    I want to be able to purchase apps and music from it, but I can't because I forgot the answers to the security questions for my apple ID.
    I've looked around on this website for help, but nothing was very helpful. I know I need a rescue e-mail adress, and I have 2 linked to my Apple ID.
    It ( The fourm I used ) says when I go into my apple ID and click "Passwords and Security", that there should be an option to send an e-mail to my rescue e-mail adress(es).
    The first time I tried, no option.
    I tried again, and still, no option.
    I tried that so many times I lost count, and all resulted in a failure.
    I reseted my security questions about a year ago, I'm not sure if it's that, or if I'm a total idiot and messed something up.
    Well, Um.. Seriously. Please help.
    What do you do if you forgot the anwers to the security questions? - BrilliantNarwhal

    The reset link will only show if you have a rescue email address on your account - the two that you refer to will be alternate email addresses, not a rescue email address (you can only have one on an account).
    You won't be able to add one until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT201363 Good evening ...  I have an account in appel and I have purchased a card  But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions  How can I c

    Good evening ...
    I have an account in appel and I have purchased a card
    But I can not buy applications because the applications you want to push it under the answers to security questions and I forgot the answers to these questions
    How can I change my answers to security questions??

    Hello, yazanalmasri0.
    If you need to reset your security questions and have a rescue email attached to your Apple ID, this article will help you with this issue.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    If you are still unable to reset your security questions or do not have a rescue email associated with your account, you will need to reach out to our account security team. 
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Cheers,
    Jason H.

  • HT204053 i forgot the answers to my security questions and want to change the questions and answers

    i forgot the answers to my security questions and now cant change my password
    who do i contact>?
    do i call applecare?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    Or you can email iTunes Support at iTunes Store Support.
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • My itunes account has been block due to i forgot the answer of my security question

    My itunes account has been block due to i forgot the answer of my security question

    If changing your password does not solve then contact itunes support

  • I'm trying to change my secret question because I forgot to answer. Followed all the instructions, but not yet I receive a message to let me change the answer, I tried more than once, but without an answer

    I'm trying to change my secret question because I forgot to answer.
    Followed all the instructions, but not yet I receive a message to let me change the answer, I tried more than once, but without an answer

    See this thread:
    https://discussions.apple.com/message/23280567#23280567

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