I forgot my Apple ID password and security questions, plus I don't receive the "I forgot" email

I forgot my Apple ID password.  I don't remember my security question answers. I have apps on my iphone that I can't update because of this.  So I created a new Apple ID and downloaded some apps. (So I have apps on my iphone from two different Apple IDs). 
What I've tried:
I never receive the "I forgot" email - tried it multiple times. I have checked spam folders, recently deleted - checked it all, not there.
I can't delete apps from the old Apple ID and download them with the new because it will delete information from the app, such as game highscores.
I have money on the old Apple ID and would like to be able to use it. If someone can please give me a solution or a support number that can help my situation. It would be greatly appreciated.    -  I have called support once but no luck.

alfonsobracamontes wrote:
I forgot my apple id password and security questions, ...
1)  Apple ID: All about Apple ID security questions
If necessary
2)  See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
3)  Or Email Here  >  Apple  Support  iTunes Store  Contact

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             Apple ID- Contacting Apple for help with Apple ID account security. Select
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         4. Account security issues almost always require you to speak directly to an
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             You can set it up so that Apple calls you, either immediately or at a time
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                3. Choose Other Apple ID Topics and choose the appropriate topic for
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