I forgot my apple id's secret questions. i dont have rescue id with my current apple id. what should i do to reset them?
I forgot my apple id's secret questions. i dont have rescue id with my current apple id. what should i do to reset them?
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(97903)
Similar Messages
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I am not able to change my password. I obviously forgot the answers of the secret questions. I tried by email, but received no email. What to do?
I have the same problem -- no email arrives when I try to reset my password.
I'm syncing my iPhone 5 to iTunes and keep getting messages about all the content that will not sync because "not authorized."
So I try to login to my Apple ID
- password is wrong
- follow the link to reset password
- chose "send email" but no email arrives (I even check 'junk' folder to be sure)
- go back to reset password and try "Answer security questions"
- says my DoB is wrong but I'm sure DoB is correct and there's no way forward
So what is the solution? Re-purchase all the content that won't sync? -
Forgot My Security questions and dont have rescue email
Forgot My Security questions and dont have rescue email, i dont want to call support.
You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
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I forgot the answer to the secret questions on APPle Store also I lost your E-mail account to regain the answers?
If you don't have a rescue email address (which is not the same thing as an alternate email address) set up on your account or you don't have access to the email account, then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update/add a rescue email address for potential future use :
http://support.apple.com/kb/HT5312 -
I forgot the answer to the secret question
I forgot the answer to the secret question
If you have a rescue email address (which is not the same thing as an alternate email address) on your account then the steps half-way down this page will give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I forgot the answer to the secret question. What do I do?
I forgot the answer to the secret question. What do I do?
Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
I forgot the answer to the secret question, as they recover?
I forgot the answer to the secret question, as they recover?
1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for support
and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions -
I forgot the answers to my secret questions. How do i find out what they are again?
Can I change the answers to the security questions for my Apple ID?
Yes. You can change the answers to the security questions provided when you originally signed up for your Apple ID. Go to My Apple ID and click Manage your account. -
HT5312 I forgot the answer to the secret question. Help me
I forgot the answer to the secret question
I am going to refer you to an Apple paper written by "Kappy," who is quite knowledgeable about all things Apple
Please take a look at the following: https://discussions.apple.com/docs/DOC-4551 -
can anybody help with the question below?
how to reset your secret question, when you have forgot the answer. And how to change the email where the reset confirmation will be send towards?You won't be able to change your rescue email address until you can answer your questions, if you don't have access to your current rescue account then you will need to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use steps 1 to 7 half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
HT5312 forgot to answer to the secret questions on your account
forgot to answer to the secret questions on your account
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
Forgot to answer to the secret questions on your account
iam forgot to answer to the secret questions on my account
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you won't get the reset option - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
Hello ..Forgot your answer to the secret question and did not receive an email message
Hello ..Forgot your answer to the secret question and did not receive an email message
As we don't know your location, call Apple from your National help number per the link below and ask them for help from the security people. Contact Apple support
It would also help if you could find a moment to fill in your profile so that we are better equipped to answer your questions. -
you forgot to answer to the secret questions on APP Store also you lost your E-mail account to regain the answers
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102346) -
you forgot to answer to the secret questions on APP Store also you lost your E-mail account to regain the answers
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103926)
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