I forgot my Apple ID secret questions (unlike other popular questions)
Hello,
I forgot my security questions and i haven't a rescue thing. I understand that i should contact Apple Support for fixing this issue, but i don't hear well. Can anyone please tell me what is the Apple email address that i can send to?
Thank you in advance.
Click here and fill out the form. Explain to the people there that you can't call.
(101718)
Similar Messages
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HT5312 if forgot my apple id secret question how can i reset it
if forgot my apple id secret question how can i reset it
esepelon13 wrote:
i forgot my apple id security question ...
1) Apple ID: All about Apple ID security questions
If necessary
2) See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
3) Or Email Here > Apple Support iTunes Store Contact -
HT201303 I forgot the answer ofthe secret questions on APP Store
I forgot the answer ofthe secret questions on APP Store
If you have a rescue email address set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address set up then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Questions' or 'iTunes Store account security' (it appears to vary by country) and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) -
I forgot to answer the secret question camels Store account and you follow the steps in the site account settings but I have not got any mail explains what are the steps involved
Call your contry's number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.
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ال
My problem is that I forgot the answers to secret questions in my account. i visited appleid.capple.com to send reset security information on my Emile but I didn't receive it .
and I have $ 25 in my account can not used due to this proplem
<E-mail Edited by Host>See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
HT201303 I forgot to answer the secret question what is the solution
I forgot to answer the secret question what is the solution?
Have you tried the methods described here in this link: Apple ID: All about Apple ID security questions ?
If that is impossible for some reason, you need to contact Apple and ask them to help you to reset them, see this webpage on how to contact Apple Support in your country: There are either telephone umbers given or an email form:
Apple ID: Contacting Apple for help with Apple ID account security
Explain, that you need help with an account security problem.
You can also try to email the iTunes Support using this form: https://ssl.apple.com/emea/support/itunes/contact.html
-- Léonie -
HT1918 I forgot to answer the secret question ..
Hello
I forgot to answer the secret question ..
There in the account of $ 25,
This is the first time that I forget to answer confidential.
Please helpIf you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551 -
Apple ID secret questions reset
Hey guys,
I'm trying to reset my Apple ID secret questions, everytime I click on reset by email, it prompts me an email has been sent to ur email "*****@hotmail.con" but I never receive anything definitely cause the extension is giving ".con" and not ".com"
Does anyone has a solution for the issue or faced it before, or how do I contact apple to point that there has been a programming error on the website preventing me from being able to reset my secret questions that I don't remember !!!
Help !
Thank youYou need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(91075) -
HT5312 Hi I forgot my Apple ID security question how ill reset thanksl
Hi I get new Apple ID security question thanks
Hi I forgot my Apple ID security question how ill reset thanksl
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HT5312 Hi I forgot my Apple ID security question how ill reset thanks
Hi I forgot my Apple ID security question how ill reset thanks
There are various ways to approach this and Apple seem to prefer you to follow the instructions in this document. ….
Rescue email address and how to reset Apple ID security questions.
All the same, if it is urgent, the following option is probably best. You should phone your national Apple care support service and ask to talk to their account security team … Contacting Apple for support and service -
Hi I forgot my Apple ID security question how ill reset thanksl
Hi I forgot my Apple ID security question how ill reset thanksl
Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email -
HT5312 I forgot my apple ID security question
I forgot my apple ID security question. Please help me.
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I forgot my apple id security question
I forgot my apple id security question and i tried resetting it on My Apple ID website however when i went to "Password and Security" there was no choice to reset the questions, it only asked me the answer to my security question which i forgot. Solutions?
1. Make appointment with doctor to get your memory checked out.
2. Contact iTunes support -
I forgot my apple id security question and i typo a wrong email to reset the question !
I forgot my apple id security question and i typo a wrong email to reset the question !
me too can someone pls help
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I do forgot my Apple ID security question, please help me how to rescue email address or how to reset Apple ID security questions?
From another post:
On your browser, whether Safari, Google Chrome or otherwise, navigate tohttps://appleid.apple.com.
Once here click Manage your Apple ID button and sign into your iCloud account. Here, on the left side select Password and Security and this will list options on the right side. You should be able to see an option to reset your security questions.
Note other links in realtion to rescue email address:http://support.apple.com/kb/HT5312
If you cannot see or reset your security question, or even obtaining an error, then you would have to contact Apple directly: http://support.apple.com/kb/HE57. Here you would explain the issue, transfer you to an Account Security Agent who will be able to veritfy your identity and assist you in the resetting of you security questions.
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