I forgot my apple id security questions/answers + no rescue email, & apple id support can't help.

i forgot my apple id security questions/answers, i don't have a rescue email, and apple id support can't help because i don't know my security answers

You've contacted Support in your country, and how did you contact them ? You should be able to get the questions reset by contacting Support via this page : http://support.apple.com/kb/HT5699 - they should be able to reset them, as long as you can prove your id and that it's your account

Similar Messages

  • HT5312 how to reset security questions & answer without rescue email?

    Please anyone help on this situation where i dnot remember my id security questions Answer.. how to get it reset it .. Also dnot know abt rescue email and how it works... please any one

    If you don't already have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you won't be able to use that route to get your answers reset - and you will only be able to add one to your account by answering two of your questions, so you will need to get them reset first, in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

  • I do not remember my apple id security questions answers or my email they send the aswers to! HELP!

    I don't know why but all of a sudden when I buy things on the iTunes store it asks me to asnwer security questions. I was pretty confident that I knew them, but I guess I'm wrong!!! I don't remember the email they send the answers to either. I just redeemed my iTunes account with money and I want to buy new songs for my phone! PLEASE HELP ME FIGURE THIS OUT!!!!!!!!!!!!!!!!!!

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (102779)

  • Forget my itunes security questions answer and rescue email address too....

    My 30 bucks is stucked help plz anybody can....

    If you don't have access to your rescue email account (or don't have one on your account) set up on your account then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 Forget my security question answers AND rescue email.

    Want to buy an album and will not let me. And asks for security question. Don't remember them.

    You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submitting this form.
    (95934)

  • I forgot my security question answers and the info apple has is not working for me and I don't want to call them, how do I reset my security questions?

    I forgot my security question answers and the info apple gave to me didn't help, how do I reset them, I also don't want to call them?

    From http://support.apple.com/kb/HT5665 :
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers (the steps half-way down that page should give you a reset link)
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID passwordcontact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    If you can’t reset them via the above instructions (you won't be able to add a rescue email address until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset - which is likely to be by phone as they need to confirm your id and that it's your account.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Forgot apple id security question answers - reset email is not being sent to email addresses

    forgot apple id security question answers - reset email is not being sent to email addresses

    Hi there,
    Why dont you just change your Apple ID (your email)? Make a new Apple ID and do the security questions that you will remember. Also, make sure you write down all the info with your Apple ID for later refrence.
    To create a new Apple ID, follow the easy steps below:
    Settings > Itunes and App stores > Tap "Apple ID: (YOUR APPLE ID IS HERE!)" > Tap "Sign Out" > Tap "Create New Aple ID"

  • How can i reset my Apple ID password if i forgot the answers to my security questions and my rescue email no longer exists?

    how can i reset my Apple ID password if i forgot the answers to my security questions adn my rescue email no longer exists?

    You will need to contact Support in your country to get the password and security questions reset : http://support.apple.com/kb/HT5699
    When it's been reset you can then use the steps on this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5620

  • HT5312 I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

    I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I can't make my first purchase because I forgot the answers to my secI can't make my first purchase because I forgot the answers to my security questions. plus, my rescue email is no urity questions. plus, my rescue email is no longer active. What to do?!

    I can't make my first purchase because I forgot the answers to my security questions. plus, my rescue email is no longer active. What to do?!

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (97600)

  • HT204053 forgot one of my security questions answers

    I forgot one of my security questions answers (it is the exact spelling etc. that trips me up).  Is there a way to reset?

    Apple ID security issues -
    Account security issues almost always require you to speak directly to an Apple representative to securely establish your identity as the account holder. You can set it up so that Apple calls you, either immediately or at a time convenient to you.
    1. Go to www.apple.com/support
    2. Choose Contact Support and click Contact Us
    3. Choose Other Apple ID Topics and choose the appropriate topic for your issue
    4. Follow the onscreen instructions

  • I forgot my security question and my rescue email address is inactive also. I want to reset my Apple ID security question

    I forgot my security question and my rescue email address is inactive also. I want to reset my Apple ID security question

    The Three Best Alternatives for Security Questions and Rescue Mail
         If you do not have success with one, then try another:
            1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
            2.  Call Apple Support in your country: Customer Service: Contact Apple support.
            3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account

    I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to.  I haven't backed up my ipad or photos for a while. 

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.
    About 2-step verification of your Apple ID:
    http://support.apple.com/kb/ht5570
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

  • HT1918 Hello, I have a account but I can't buy anything because I forgot my security questions and my rescue email.

    Hello, I have a account but I can't buy anything because I forgot my security questions and my rescue email.

    If you can't remember your rescue email address (and seeing the reset link via steps 1 to 5 on this page doesn't help you remember it) then you will need to contact iTunes Support or Apple to get the questions reset.
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then 'Forgotten Apple ID security questions'
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
    When they've been reset you can then use the steps half-way down this page to view (or change/add) your rescue email address for potential future use : http://support.apple.com/kb/HT5312 . Or you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • HT5312 Please send me security questions to my rescue emails ... i forgot it and your claver website doesn't give option to request sending it to my rescue mail!!!!!!!

    Please send me security questions to my rescue emails ... i forgot it and your claver website doesn't give option to request sending it to my rescue mail!!!!!!!

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    If you had a rescue email address (which is not the same thing as an alternate email address) then you would get the reset link on your account - if you aren't getting the link then you don't have one, and you won't be able to add one until you can answer your questions, you will need to contact Support in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

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