I forgot my apple security question and my back up email how do i fix it?

I dont know how to update the iPhone 3g. How do i update it to IOS 7? And i forgot my backup email and my security qustiond to my apple ID. How do i fix it?

To change the security questions call your country support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team.

Similar Messages

  • HT201303 What do I do I forgot my apple security question and know I can't purchase any apps ?

    Hey apple community I need I little bit of your help I was recently going to ours have an app but it asked for my security question and I forgot my security question what do I do know?

    Either reset the password via iforgot.apple.com OR contact support 1-800-APL-CARE

  • I forgot my apple security questions and I don't know what to do!

    I forgot my Apple ID security questions!

    Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699

  • HT5035 I cannot access my iTunes balance but I know my password. I don't remember my security questions and my back up email is no longer accessible. Help!!!

    Help me please I have a balance and it's driving me nuts

    Forgotten Security Questions / Answers...
    See Here > Apple ID: Contacting Apple for help with Apple ID account security
              Ask to speak with the Account Security Team...
    Or Email Here  >  Apple  Support  iTunes Store  Contact
    More Info >  Apple ID: All about Apple ID security questions
    Note:
    You can only set up and/or change a Rescue Email Before you forget the questions/answers.

  • I forgot my Apple security questions..but the "send an email to reset your security questions and answers to rescue email" is not be available

    I have some problem with my Apple ID..I forgot my Apple security questions..but the "send an email to reset your security questions and answers to rescue email is not be available".
    I do not live in the US so I cannot call Apple Support. How else can I reset my security questions?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot my apple Security Question. So when I Redeem Some money to my account and I want to purchase it's need the security question, I forget it. So how could I reset my security question of apple ID?

    I forgot my apple Security Question. So when I Redeem Some money to my account and I want to purchase it's need the security question, I forget it. So how could I reset my security question of apple ID?

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • HT5312 hi  I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

    hi  I forgot the answer of security question and my account locked .. how can i contact apple support by email ?

    Hi Ahmed,
    You can contact iTunes Support by email here:
    https://ssl.apple.com/emea/support/itunes/contact.html
    Cheers,
    GB

  • Forgot My Security questions and dont have rescue email

    Forgot My Security questions and dont have rescue email, i dont want to call support.

    You can also call your country number from http://support.apple.com/kb/HE57 and ask to speak with Account Security.

  • HT5312 I Forgot My Answer of Security Questions and iam not receiving email from your side what can i do

    Dear Sir.
    Iam facing a problem that I Forgot My Answer of Security Questions and iam not receiving email from your side what can i do.
    If is possible to Solve this prob as soon as possible.
    Thank You

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    If you aren't receiving the email to your rescue email account (and you've checked the spam folder on the account as well as the inbox, and tried clicking the reset link again) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • HT5699 I forgot my ID security questions and answers? iPhone 5 ios 7.0.

    I forgot my ID security questions and answers? iPhone 5 ios 7.0.

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5699 I forgot my ID security questions and answers, and I live in Saudi Arabia. please note that I dont have a rescue email address.

    I forgot my ID security questions and answers and I dont have a rescue email. please note that I live in Saudi Arabia.

    Use the phone number for Saudi Arabia on the HT5699 page that you posted from to contact support - it's an international call here to the UK
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5624 Hi..I have a question I forgot my apple security question.how can I reset it.plz help me....:(

    Hi..I forgot my apple security question plz tell me how can I reset it...

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then you can try going to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you might see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then see if this user tip helps : https://discussions.apple.com/docs/DOC-4551
    e.g. you can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
    or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57

  • HT5312 I forgot my apple security question how can I get new ones

    I forgot my apple security questions how do I get new ones

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • HT5312 i forgot my apple security question answer

    i forgot my apple security question answer

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100824)

  • How do I unlink my Apple ID from another persons I tunes account? I keep getting their security questions and one of my emails can't be used

    How do I unlink my Apple ID from another persons I tunes account? I keep getting their security questions and one of my emails can't be used. It keeps telling me I its linked to another account but it shouldn't anymore. Plus my security questions belong to the other person and it has no reset option

    depend on the version of itunes and if it's OS X or windows i suppose
    in itunes on ny computer in the upper right corner left of the search bar there is a circle with a black siloet  and my name beside it
    if I click on the v beside it I can a menu with logout as an option

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