I forgot my BB Curve 9320 Phone password.

Actually, the password I had set contained numerics which I changed by pressing the ALT key, now the phone isnt accepting the same new password. I have 2 tries left. I went to BlackBerry Protect website to see if I can reset the device password from Web, but I dont see any option there to reset the password.
What do I do now?
Need help, ASAP!!
Solved!
Go to Solution.

Hi completeid
Welcome to BlackBerry Support Forums
BlackBerry devices are the most secure devices , if you set up your device password then you have to enter the correct password to access your device. Also BlackBerry Protect is meant for Backup ,it will not allow you or there are no such services which allow us to reset our device Password.
As you said you have set numerics in your password, I think you are not able to properly enter those on the BlackBerry keyboard. For example , if your password is
2013
And you enter alt > 2 > 0 > 1 > 3
then the actual result will be
20wr
But you must enter
alt > 2 > 0 > alt > 1 > alt > 3
to get 2013 on your device.
So, while on the BlackBerry keyboard you think you are typing 2013 , you are actually typing 20wr
So take you time and enter your password correctly.
Good luck.
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Trying to link Curve 9320 phone to home e-mail account

Trying to do above and not succeeding using the phone. Seems like it is going to work and then comes up with connection failed message. I initially tried doing it through Virgin but they said i have to do it through Blackberry!?
Any advice gratefully received.
David Gittins.

Hello,
Knowing only what you've said, all I can think of to give you are instructions. From merely "connection failed", there's nothing specific that I can find for your situation. Hence:
KB33472 How to integrate a Google Apps email account using Microsoft ActiveSync
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Sorry, but not knowing what your "home e-mail account" is, I can only provide you with that "shotgun" approach...hopefully you can figure out which might be applicable.
You also can try, from your BB Browser, this URL:
www.blackberry.com/integrate
You can also try, from a PC/browser, your carriers BIS website...if they have one...they would have to tell you that.
The last resort is to ring up your carrier and have them do it...which is risky since that means revealing your email credentials.
karadza wrote:
I initially tried doing it through Virgin but they said i have to do it through Blackberry!?
I'm not at all sure what that agent was trying to tell you...BlackBerry does not host BIS/email for customers, the carriers all do that, and each controls their own BIS system. But, if you are indeed subscribed to an adequate data plan to enable email (there are many different plan levels) and your carrier cannot get it working for you, then they should escalate your case up to BlackBerry -- only they have a formal channel to do that, end users can't bypass their carrier and receive any support from BlackBerry directly.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Hi iam using apple i phone my phone password has forgot plz how to unlock my phone

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Use this article: iOS: Forgotten passcode or device disabled after entering ...

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Does your screen say the phone is disabled?
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If you've forgotten the passcode to unlock your phone then you will need to connect it to the computer that you normally sync to and you should then be able to reset the phone and restore/re-sync your content to it (http://support.apple.com/kb/HT1212) - you may need to put the phone into recovery mode in order to be able to reset it : http://support.apple.com/kb/ht1808
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Curve 9320 et mail exchange

Bonjour,
Je suis nouvel utilisateur d'un BB Curve 9320 en version 7.1 et je n'arrive pas à configurer les mails sur le téléphone
en effet lorsque j'essai de configurer mon compte, il me demande mon mail et mon mot de passe d'activation
Quel est ce fameux mot de passe?
j'essai de me connecter sur mon serveur Exchange 2010 en MAPI.
Merci pour votre aide
Hello
i'm new user of BB curve 9320 in 7.1. It's impossible for me to configure mail acount to this phone.
So when i try to configure this, the phone ask me an activation password.
What is this password?
I try to connect this phone to my exchange serveur mailbox with MAPI protocol
Thanks for your help
Best regard

Hello,
From what you describe, you are on BES...as such, your BES admin (your work, your BES email service provider, etc.) would give you the required password.
If you are not on BES, and the only option you are seeing is Enterprise, then you need to talk to your mobile service provider and subscribe to a service plan to enable personal/internet email accounts on your dervice.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Help on BB curve 9320 - email problem

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My requirement is:
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Can you clarify a bit? Is it asking for a device password or is it asking for a BlackBerry ID password? These are two different things.
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http://www.blackberry.com/btsc/KB18998
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HELP required in tansfering contacts from .dbk file to BB Curve 9320

Hello Everyone,
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Hello csamit2004
Welcome to BlackBerry Support Forums
Whenever you feel any problem always the first and best practice is to perform a Battery Pull Restart by removing the Battery while your Smartphone is Powered On , then wait for atleast a min. and reinsert it back .your device may take a long reboot . Rebooting in this manner fixes most issues within our BlackBerry Device , you won't loose any data while doing so .
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

Overheating BB Curve 9320

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Prince
Click " Like " if you want to Thank someone.
If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.
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If Problem Resolves mark the post(s) as " Solution ", so that other can make use of it.

HELP - BB Curve 9320 Contact List Problem

hi , please help me resolve this..
previously my Curve 9320 was crash after update Whatsapp app..after restart, got error '102' - RESET..then after the problem resolved ( flash again using Desktop Software ) and i restore contact list from backup file, my problem happens..
from my backup file, i got 800++ contacts, but on my phone there was just 124.! where's my other contact from my previous phone books..?
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Open your BlackBerry Address Book > press the Menu key > Filters.
Are any filters checked... if so, UNcheck them.
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2. Please resolve your thread by marking the post "Solution?" which solved it for you!
3. Install free BlackBerry Protect today for backups of contacts and data.
4. Guide to Unlocking your BlackBerry & Unlock Codes
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Is BB Curve 9320 for me?

Hi guys!
i'm not already a BB user, but i need to have some info about this device before i buy it.
Now i explain you my situation:
i actually use a GMail acount ([email protected]) to receive business emails that cusotmers write me at [email protected]
In my GMail acocunt i have also contacts and calendar that are sync with my iMac.
So i can manage emails, contacts or meetings using my iMac and see every edit immediatly on my phone and vice versa.
Will am i able to do this with BB Curve 9320?
It's important for me taht the sync happen with wifi or also with 3G connection.
Can i use this BB model as hotspot to connect my tablet?
Can i set my GMail account like IMAP?
Thank you for every help you want to suggest me!

If you want a qwerty one then Q10 is a great option it comes with latest BB Software
Best Regards
AkqDev

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Hi, i had updated my curve 9320 with new software as recommended by blackberry desktop software. After the update i am facing many issues after software update:
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Hey iftekhar,
Welcome to the BlackBerry® Support Community Forums.
I would suggest backing up doing a clean reload of the BlackBerry® device software as shown here: http://btsc.webapps.blackberry.com/btsc/KB11320. Please test before restoring any data to the device.
If this resolves the issue do a selective restore of essential data (Address Book, Calendar, Task, Memos, BBM contacts etc.)
How to use BlackBerry® Desktop Software to restore data to a BlackBerry® smartphone from a backup file
http://btsc.webapps.blackberry.com/btsc/KB10339.
If the issue still persists after the reload, further investigation might be required. To help further diagnose the cause, contact your wireless service provider or BlackBerry® Technical Support Services for further review and support.
Thank you.
-HB
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Forgot my email settings username and password

I forgot my email settings username and password i called my cell service provider (sprint) they had no clue, What can I do now before I lose 2 email accounts on my phone?
Solved!
Go to Solution.

You should call back and specifically request Blackberry support. They should be able to give you your username. With your username you can retrieve your password via the BIS login page for your carrier.

I forgot my BB Curve 9320 Phone password.

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