I forgot my passcode and even after doing restore through itunes it still says its disabled. Help
i forgot my passcode and even after doing a restore in itunes phone still says disabled Help
You need to restore via recovery mode as shown in the article below:
http://support.apple.com/kb/HT1808
Similar Messages
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I forgot my passcode, then I decided to restore through Itune but it says iphone 3 could not be restored error 1015 occurred. what should I do?
Was the computer used to jailbreak a different iOS device? Are you trying to forcibly install a version of iOS other than the current version for your device? (4.2.1 for the 3G, 6.0.1 for the 4 and 4S, 6.0.2 for the 5).
Those are the only other reasons you would get that error other than an extremely rare hardware failure. -
This problem only started after installing ios 7.0.2 on 3 Aug 2013. The iPad must now be switched off before closing the magnetic cover or the system freezes displaying the Apple logo. I think the lock up occures as the cover is closed as the iPad was quite warm when I returned to use it about 2 hours later. The battery was fully charged just prior to the upgrade, but, after a system reset to get the iPad running again, I found the previously full battery down to abt. 20%. I have tried turning the (auto) "Lock / Unlock" off but closing and re opening the cover still reveals a black screen with the Apple logo, and the need to reset. I restored the iPad through iTunes but the problem still remains........any ideas any one.........APPLE ???
Thank you for your perseverence.
Yes I am the first and only owner/user of this iPad.
No the iPad has never been jailbroken (or dropped, knocked, dunked or sat on)
1) All Contents and Settings erased as per: http://support.apple.com/kb/ht2110
- Problem still exists -
2) All Contents and Settings erased as per: http://support.apple.com/kb/HT5661
- Problem still exists -
Both of the above was conducted on a clean install with no backups restored.
The problem ocurred immediately after the iOS 7.0.2 upgrade. I have used the iPad every day since I got it shortly after version 2 came out and it had performed flawlessly right up to this upgrade. The upgrade was done wirelessly and the battery was fully charged. The iPad was disconnected from the charger before the start of the upgrade and no problems were encountered during the upgrade. I closed the cover on completion and that appears to be when the problem started. All subsiquent restores have been through iTunes 11.1.1.11 with no reported problems.
Do you understand any of this log: awdd-2013-10-07-175148-3.consolidated.consolidated.metriclog
timestamp: 1381164357533
crashReporterKey: "25b9188155d70bb74c36db120acdf9410f599595"
isAnonymous: true
deviceConfigId: 280
investigationId: 0
model: "iPad2,1"
softwareBuild: "11A501"
firmwareVersion: "iBoot-1940.1.75"
buildtype: "User"
metriclogs {
triggerTime: 1381164347490
triggerId: 720897
profileId: 280015
bluetoothPowerState {
timestamp: 1381164347480
powerState: true
metriclogs {
triggerTime: 1381164434065
triggerId: 720897
profileId: 280015
bluetoothPowerState {
timestamp: 1381164434054
powerState: true
metriclogs {
triggerTime: 1381164515981
triggerId: 720897
profileId: 280015
bluetoothPowerState {
timestamp: 1381164515961
powerState: true
or this logged as: ResetCounter-2013-10-07-174833.plist
Incident Identifier: AE73A10A-988A-4B53-B4A6-C57D2BCF1624
CrashReporter Key: 25b9188155d70bb74c36db120acdf9410f599595
Date: 2013-10-07 17:48:33 +0100
Reset count: 1
Boot failure count: 0
Boot faults:
Boot stage: 0
Boot app: 2681261667
Both were retrieved from the iPad; Settings > About > Diagnostics and Usage > Diagnostic and Usage Data
I have also retrieved log: "2013-10-07-174832.panic.plist", but it is quite long. I expect these logs will mean something to someone at Apple. -
HT1212 my phone is disabled and after I restored my phone it still says phone disabled.
I downloaded iOS7 and typed in the wrong password. My phone said it was disabled. I restored my phone and it still says disabled. What can i do?
Read the article you linked.
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i connected the iphone to a new itunes it told me that its restoring and itwill take 5 more hours and i did as told although i have so many things on the iphone i dont wanna lose then for my luck it suddenly opened again and it asked for the passcode please anyone help me get it is there a way that apple can open it for me and a huge proof that it isnt stolen my apple id is on it my pictures my name and everythingso please help as soon as possible and ill be more than thankful
The short answer is no. If you don't remember the passcode, there is no way around it. You have to restore the phone.
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can u please say me how to restore my iphone wen i forgot my pass code with out loosing its data
If you have not had a backup of the data before, you need to check this support document you linked here from about removing the passcode. Without a current backup, you are going to lose data.
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I forgot my passcode and have tried to restore, but it still asks for my passcode after downloading the software. What do I try now?
iOS: Unable to update or restore
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I am trying to open iPhoto 9.3.2 on my iMac with OSX 10.7.4 and even after downloading the iPhoto upgrader it still will not open. Any suggestions.
Resetting Printing System helps OS X recognize new printers.
http://support.apple.com/kb/HT1341
When you add the printer, make sure you use IP > Jetdirect and the correct printer IP address. -
I forgot my passcode. and i need to restore my iphone 4 in order to reset the passcode. But I haven't backed up to icloud recently and REALLY cant lose my 1000 photos, contacts, ect. How to i backup before having to reset every thing?
You can't. If there was a way to get into the phone and backup data without a passcode, what would be the purpose of the passcode?
Either think harder, or prepare to lose all your data. -
Downloaded songs and 2 of them say they however long the song is but there is no music after about a minute but it still says its playing
i ALSO am experiencing something similar to this on 2 separate MacBook Pro's.
Playing itunes through airplay to applyTV and it will just.... i wanna say like looses connection?!?!?!
I should mention this NEVER happened before Yosimite.
I've rebooted everything - -
When trying to update my apps on my phone, after logging in it says my account has been disabled for security reasons. I've updated my password but it still says its disabled. Any thoughts?!
Hi,
If you have followed everything in the link below, and still have the problem, click on one of the links at the very bottom under "Additional Information". That's all we can do for you here:
http://support.apple.com/kb/TS2446
Cheers,
GB -
i am trying to download some apps onto my iphone 3gs and it keeps saying i need to update it for this but ive trying and there is no update option on the phone or through itunes, it keeps saying its up to date, can anyone help please?
Would this matter then? can you not update the 3g to the lastest software?
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my apple id was disabled, and i reset the password but it still says its disabled. Has anyone solved this problem?
I solved that particular problem for myself (although I am running iTunes 11 under Snow Leopard on an iMac) by deselecting one of my Users Admin. privs. You see, I had two users w/admin privs & iTunes now plays nicely when there is only one admin.
Otherwise, I would keep getting stuck in an "infinite loop" of resetting passwords over & over and still iTunes was a mess - albeit on an intermittent basis which was absolutely driving me nuts!
I also think that firing up Safari and signing into my account @ apple first seems to help; providing that an apple cookie gets placed in my machine before I go to the iTunes store and enjoy surfing around there.
Anyways, good luck~ -
when i go to buy a cd it asked me to update my billing info and all my info is correct yet it still says its wrong...whats going on?
juturna916 wrote:
when i do it it doesnt go through and all it says is to contact iTunes support. What do i do?
Contact -> iTunes support. -
even after i restore my ipod it fails to be recognized on my itunes and doenst allow me to format it. been through all the trouble shooting steps and disk mode an still wont work properly plz help someone
I need my phone not only because it it my alarm clock in the morning, but because i use it excessively at work. PLEASE HELP !
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