I forgot my passcode and I don't have an iMac computer. What do I do ?
I forgot my passcode and don't have an iMac computer. What do I do?
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
Otherwise you need a computer with iTunes and an internet connection. A PC is fine.
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
Similar Messages
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HT4113 i forgot my passcode and i don't know what to do
i forgot my passcode and i don't know what to do
Connect the iOS device to your computer and try to make a backup
iOS: How to back up
Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store -
After entering wrong passcode and I don't have the computer where I sync first time my iphone
How can I activate again in other computer?
Thank you
Have a great dayitzcoatlcarrillo wrote:
After entering wrong passcode and I don't have the computer where I sync first time my iphone
See here > http://support.apple.com/kb/HT1212
In particular... here... If you have never synced your device with iTunes -
i forgot security answer, and i don't have reset security answer option, how to solve problem???
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
i forgot the answer of my scurity question, i don't have a phone and i don't have a scurity email, what can i do?, i forgot the answer of my scurity question, i don't have a phone and i don't have a scurity email, what can i do?
Click here and fill out the form. Explain to the people there that you can't call.
(98220) -
I forgot my apple I'd security questions and I don't have a rescue email what should I do?
You can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312 -
My new iPod plays the music over and over again. It does not stop and the volume buttons have no effect. What can I do? The RESTRICTIONS require a a passcode and I don't have one. Any suggestions?
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync/delete all music and resync
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup.
In order to restore with the unknown Restrictions passcode you will likely have to place the iPod in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
- Last,
- Restore to factory settings/new iOS device. -
I forgot my security questions and I don't have a phone so what do I do?
I for got my apple security questions and I don't have a phone so what do I do
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
When I bought my iPhone 4s, a friend activated it for me using his email. Later I changed it to my own email on iPhone website (iCloud A/C). But when I try to update, I found it still shown my friend's email and I don't have his password. What can I do?
In addition to what FelipeV is telling you, I advise you to contact your friend and have him remove the iPhone from his apple id through icloud.com. Otherwise, if in the future you want to update the iOS or restore the iPhone for troubleshooting a problem, you may find that you cannot activate it again due to the feature Activiation Lock in iOS 7.
Once your friend has done this, you should deactivate Find my iPhone on your iPhone iCloud settings and then activate it back with your own Apple ID. -
I don't know my security questions, and I don't have a rescue email. what do I do?
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
I do not remember my security questions' answer and I don't have a rescue email, what should I do?
The Three Best Alternatives for Security Questions and Rescue Mail
If you do not have success with one, then try another:
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I forgot my passcode and in order to reset my phone to the original phone, i need to UPDATE AND RESTORE, and i dont want to update and restore, I JUST WANT TO Restore.. i cant download any huge files, my internet is bad and :/
only way is to restore to last back up
if there are non or if it does not work only way is to restore to factory settings -
iphone 4s is disabled. It says connect to itunes. Itunes ays could not connect because phone is locked with a passcode and to enter passcode on iphone before it can be used with itunes, but I can't enter the passcode because 1) don't know it 2) it's disabled. The device also does not show up in itunes, so how can I restore the phone or unlock it?
Same answer as last time you asked the exact same question:
HT1430 Iphone 4s says disabled connect to itunes and itunes won't connect because phone locked with a passcode. I don't have the passcode to unlock the phone -
Hi I forget my security questions and I don't have an rescue email what do I do ?
I have forgotten my security questions and I need them because I got a new phone and it needs that verification and I don't remember and I don't have any time to call apple
Fill out and submit this form. If you get told to call Apple, accept that you need to; they wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106231) -
I just got a IPhone 5S and I forgot my passcode. I'm stuck on the disabled part. I don't have Find My IPhone or iCloud and my phone isn't synced with iTunes, I really need help.
Hi Numento,
Follow the instructions in this support article for "If you have never synced your device with iTunes....":
http://support.apple.com/kb/HT1212
Cheers and good luck!
GB
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