I forgot my passcode and im connecting my ipad to itunes but failed

i forgot my passcode and try to restore my ipad again
but the problem that im facing now is itunes always shows that i couldnt connect to itunes store
it is an unknown error 0x80090318
sry for my bad eng. anyone pls help me!thx!

Take a look at this for suggestions.
iOS: Unknown error containing '0xE' when connecting to a Windows PC - Apple Support

Similar Messages

  • I forgot my passcode and i connected the iphone to itunes the problem is its not backed up and i have important stuff on it is there any way i can get my password without restoring please and to just prove that it isnt stolen the iphone has my name

    i connected the iphone to a new itunes it told me that its restoring and itwill take 5 more hours and i did as told although i have so many things on the iphone i dont wanna lose then for my luck it suddenly opened again and it asked for the passcode please anyone help me get it is there a way that apple can open it for me and a huge proof that it isnt stolen my apple id is on it my pictures my name and everythingso please help as soon as possible and ill be more than thankful

    The short answer is no. If you don't remember the passcode, there is no way around it. You have to restore the phone.

  • I forgot the password on my ipad and i didnt sign into icloud or find my iphone and i connected my ipad to itunes but it doesnt let me restore my ipad as it does not connect to the apple software what should i do?

    I forgot my password to my iPad and it said to connect to iTunes so I did. I went on Apple support to try and find a way to restore my iPad. The options given were to either sign into iCloud of Find my iPhone and restore it, but it wouldn't work because I didn't download the Find my iPhone app and I wasn't signed into iCloud. My other option was to connect to iTunes and restore it so I tried many times but it keeps saying that the apple software cannot be connected. I used Apple support once again to see if i can sort out the problem but nothing seems to work. Is there anything else that I can do to restore it??   

    Try this:
    1. Turn off iPad. Press and hold the Sleep/Wake button for a few seconds until the red slider appears, slide to turn off.
    2. Connect USB cable to computer
    3. Press and hold the Home button down and connect the docking end of cable to iPad
    4. Continue holding the Home button until you see the "Connect To iTune" screen
    5. Release the Home button
    6. Open iTune (make sure you have the newest version of iTune)
    7. You should see "iTunes has detected an iPad in recovery mode"
    8. Use iTune to restore iPad
    Note: You need to be patient and repeat the above many times to recover your iPad

  • TS3694 I forgot my passcode, then I decided to restore through Itune but it says iphone 3 could not be restored error 1015 occurred. what should I do?

    I forgot my passcode, then I decided to restore through Itune but it says iphone 3 could not be restored error 1015 occurred. what should I do?  

    Was the computer used to jailbreak a different iOS device? Are you trying to forcibly install a version of iOS other than the current version for your device? (4.2.1 for the 3G, 6.0.1 for the 4 and 4S, 6.0.2 for the 5).
    Those are the only other reasons you would get that error other than an extremely rare hardware failure.

  • I try to make update for my iphone and start showing itunes need to be connected and never start and i connect my phone on itunes but it say need to be format for phone .please help me .

    I try to make update for my iphone and start showing itunes need to be connected and never start and i connect my phone on itunes but it say need to be format for phone .please help me .

    Hello Huss87bash,
    This screen indicates that the device is in recovery mode, and must be restored in iTunes before it can be used again.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/HT1808
    Once the device has been restored, you should be able to restore your device from a backup to replace all of your content and settings.
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/HT1766
    Cheers,
    Allen

  • I forgot my passcode and even after doing restore through itunes it still says its disabled. Help

    i forgot my passcode and even after doing a restore in itunes phone still says disabled  Help

    You need to restore via recovery mode as shown in the article below:
    http://support.apple.com/kb/HT1808

  • HT201210 i forgot my passcode and cant connect to itune,, how to recover my passcode

    Forgot my passcode on iphone 4, phone is disabled and  it says i should connect to itune after try different passcode. I have tried to connect to itune but my phone does not appear to be connected to itune.
    How to recover the passcode, since there is no even a screen to enter passcode apart from disabled and emergence calls?

    If it's a passcode lock and you can't remember the passcode, the only option is to restore the iPhone.
    See this Apple doc for more info -> iOS: Device disabled after entering wrong passcode

  • Forgot my passcode and cant restore my iPad

    after a couple months of not using my ipad, i charged it and updated to ios7. now my ipad is asking for a passcode to unlock it when i didnt have one before so now i cant unlock it.  i tried to restore using itunes but itunes is telling me to go into my ipad and turn off find my ipad which i obviously cant do.
    how do i get back into my ipad???

    go to icloud.com on computer and turn find my device off.  then do this
    recovery mode
    open itunes on computer
    plug cable into computer not iOS device
    turn phone off
    hold home button and plug cable into phone.  do not release home button until an itunes graphic appears on device.
    look to computer should have message about recovery mode click ok and restore
    Peace, Clyde
    if u need an article see
    http://support.apple.com/kb/HT1808

  • I wanted to install IOS 7 on my Ipad 2, but I got a sign that I have to connect my Ipad with Itunes, but that doesn't work

    I wanted to install IOS 7 on my Ipad 2 wireless, but then it restarted and when it went on, it showed this picture:
    It doesn't work and now I can't use my Ipad, please help me!

    Wait a bit and try again. Tons of people are all trying to get the update at once so the servers are swamped.

  • HT1212 my ipad is desactivated, i forgot my passcode, i'm connecting to Itunes but connection lost and i'm asked to add a passcode

    hello
    my ipad is desactivated, i forgot my passcode, i'm connecting to Itunes to restore but connection lost and i'm asked to add a passcode

    Then you will have to use one of these two methods in order to unlock your device
    If you have Find My iPhone enabled, you can use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
    Alternatively, place the device in recovery mode and restore it to erase the device:
    Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
    Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to shut down.
    While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
    Continue holding the Home button until you see the Connect to iTunes screen.
    iTunes will alert you that it has detected a device in recovery mode. Click OK, and then restore the device.

  • HT1937 i forgot my passcode and it said to connect it to itunes. I dont want to loose my images, i m not sure if i backed up

    i forgot my passcode and it said to connect it to itunes. I dont want to loose my images, i m not sure if i backed up

    Here's what you need to do:
    http://support.apple.com/kb/HT1212
    If you don't have a backup, you will lose your photos.

  • HT1212 I forgot my passcode and my iphone says "connect to itunes". I got a new computer and never re-synced my iphone to the new one. How would I reset it?

    I forgot my passcode and my iphone says "connect to itunes". I got a new computer and never re-synced my iphone to the new one. How would I reset it?

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    2. iOS- Forgotten passcode or device disabled after entering wrong passcode
    3. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    4. iOS- Understanding passcodes
    5. What to Do If You've Forgotten Your iPhone's Passcode
    6. How to Recover Forgotten iPhone Restrictions Passcode | The iPhone and iPad
    7. Restoring iPod touch after forgotten passcode
    8. RecBoot: Easy Way to Put iPhone into Recovery Mode - if all else fails.
    Forgotten Restrictions Passcode Help
    1. How to Recover Forgotten iPhone, iPad Restrictions Passcode
        If this method does not work, then you will need to fully Restore your
        device as New
    Also, see iTunes- Restoring iOS software.

  • I have an ipod touch and it is disabled cause my cousin changed the password and forgot what it is so now it is stuck .. i connected it to the itunes but still the keypad didnt appear and couldnt remember the password.. anyone can help me ?

    i have an ipod touch and it is disabled cause my cousin changed the password and forgot what it is so now it is stuck .. i connected it to the itunes but still the keypad didnt appear and couldnt remember the password.. anyone can help me ?

    Place the iPod in Recovery Mode and restore via iTunes.
    iOS: Wrong passcode results in red disabled screen
    If not successful, try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

  • I forgot my passcode and tried restoring my ipod touch, but it's not working. What should I do?

    I forgot my passcode and tried restoring my ipod touch, but it's not working. What should I do?

    Did you place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

  • HT1430 forgot my passcode and IPOD has been disabled.  what do I need to do

    Forgot my passcode and IPOD has been disabled.  what do I need to do

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

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