I forgot my passcode and want to reset my ipod. However it is not showing up in itunes
My ipod touch has a passcode on it and I can not reset it. It also does not show up in itunes. I have followed all directions
on how to reset itunes, ipod, and my computer. I still can not get past my passcode. Is there anything else that I can try to
fix this issue.
Thanks,
Dawn
You'll need to connect the device to the new iTunes library in recovery mode using the instructions in this Apple support document. From there, restore it to factory settings.
http://support.apple.com/kb/ht1808
B-rock
Similar Messages
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I lost my restrictions password and want to reset my ipod so i can put a new one on, when i try reset it it makes me put in my device password and restrictions password! How can i reset my ipod if i need the restrictions password which is why i am resetimg my. Ipod
Forgotten RESTRICTIONS Passcode
- Restore from a backup that was make before you added the Restrictions passcode. If you restore from a backup made with the Restrictions passcode the Restrictions passcode is also restored. Place the iOS device in Recovery Mode if necessary to allow the restore.
- Restore to factory settings/new iPod. . Place the iOS device in Recovery Mode if necessary to allow the restore.
- If you are up to file manipulation see the following but it may not work for iOS 6.1.3 or iOS 7
How to reset forgotten Restrictions...: Apple Support Communities
- How to Recover Restrictions Forgotten iPhone Restrictions Passcode | The iPhone and iPad Blog -
Hey Apples Users, my iPod 80 GB ins not showing in windows, itunes and my computer
hey Apples Users,
my iPod 80 GB ins not showing in windows, itunes and my computer
Could anyone in there show me the best solution for the same
thanks in advanceFirst of all does, the iPod power on okay?
Have you tried plugging the iPod into a different USB ports, preferably a high powered USB 2.0 port on the back of your PC tower (these are directly soldered onto the motherboard and receive much high outputs of power than the ones on the front).
What about a different USB sync cable?
What shows up on the iPod's screen when you connect it? Does it charge at all? Maybe try resetting it with it still connected to your PC. To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
B-rock -
I connect my iPhone to apple, and it says its charging. However it is not coming up in iTunes so i can add music? My phone and iTunes are both upgraded to the latest version. When i go on my computer, my iPhone is under devices.
Any suggestions to solve this?
Much appreciated.Hi Charlesweeks,
If you are having issues with your iPhone not being recognized in iTunes on your Windows machine, you may find the following article helpful:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
- Brenden -
Hi. I need help. I need to disable my phone. I forgot my passcode? I did no synchronize my phone to the computer. Now, what do I do to be able to use it again?
Hi NWL1,
Thanks for the question. If I understand correctly, the iPhone won't update and is stuck. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
Thanks for using Apple Support Communities.
Have a great day,
Mario -
Help! I forgot my passcode and I cannot reset my iPad, I think iTunes is mad at me ;(
iTunes states I have to turn off "Find iPhone" app on the iPad setting before resetting my iPad. Well, now that my iPad is disabled I cannot assess its setting soooo I erased the iPad device from the "Find iPhone" app on my iPhone and went to iCloud on my desktop and it confirmed that iPad wasn't listed anymore on that app. Yet the message in iTunes remains the same and I am still locked out of my iPad.
Hey Apple, love everything you do but can you just email me a very tough personal question to reset my Passcode, this is painful....
Help would be very much appreciated.For all of those who are still searching, here's what I did:
You need to get into "DFU mode".
In order to do this, you
1. must have synchronised your ipad with itunes before it was blocked
2. first connect your iPad to iTunes and there make a backup of your iPad
3. turn off your ipad and wait at least 5 seconds
4. connect your ipad to itunes
5. turn it on again, this time pressing Power and Home button at the same time and holding them for EXACTLY 10 seconds
6. let go of the Power button while still holding the Home button for EXACTLY another 10 seconds.
7. Your screen must be black now. There must NOT be a picture of a USB cable on the screen because that would be a different mode than the DFU mode.
8. Itunes tells you that your device is in DFU mode
9. Go to the "summary" tab in itunes and click "restore iPad"
10. itunes gives a warning that all data will be deleted and your iPad will be reset to factory settings.
11. You accept and click through the process
12. In the process, you may reinstall your backup. The password will not be reinstalled. -
how do i change or rest my passcode
You need to first put the phone into Recovery Mode:
1. Plug the usb end of your cable into the computer, do not plug your phone in yet
2. Power down your iPhone
3. Press and hold the Home button on the phone and connect the phone to the PC using the USB cable, the phone should power on and say "connect to itunes". Keep holding the home button till you see this
You phone is now in recovery mode, you can use iTunes to restore it as new by following this:
http://support.apple.com/kb/ht1414 -
this iphone has been connected to this computer. i really need help can anyone help me out.
i am signed in with my apple id to the itunes account on this computer.See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4
Note: All content will be Erased -
nothing to do with my firewall proxy laptop or version of itunes, seems to be an internet problem but clearly i am connected to the internet, HELP!!!!!!!!!!!!! thank you
That was the first thing I tried..what the site told me, but its still telling me I'm not connected to the internet when I am. Should I just delete everything by hand. Like I said I wanted to take it back and upgrade to the 80 gig ipod.
-
HT1386 updated computer to windows 8.1 and the iphone does not show up in itunes
updated my computer to windows 8.1 and now the computer recognises the phone but will not show it in itunes, how can i fix this
Hey there gunfier,
It sounds like your iPhone is not recognized in iTunes after a recent Windows update. Use the troubleshooting from this article to resolve the issue named:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Here is an overview of the troubleshooting that you'll do:
1. Update iTunes
2. Check the USB cable
3. Verify that Apple Mobile Device Support is installed
4. Restart the Apple Mobile Device Service
5. Verify that the Apple Mobile Device USB Driver is installed
6. Check for third-party software conflicts
Also, check for 3rd party plug ins that may be interfering with iTunes:
iTunes: Troubleshooting issues with third-party iTunes plug-ins
http://support.apple.com/kb/ts3430
Thank you for using Apple Support Communities.
All the best,
Sterling -
I forgot my passcode and in order to reset my phone to the original phone, i need to UPDATE AND RESTORE, and i dont want to update and restore, I JUST WANT TO Restore.. i cant download any huge files, my internet is bad and :/
only way is to restore to last back up
if there are non or if it does not work only way is to restore to factory settings -
I want to reset my ipod touch 4th gen but i have forgotten the restrictions passcode and for some reason its not working on my laptop on itunes and the restore thing wont work! any help?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
After you have Recovered your Device...Re-Sync your Content
Note:
To remove a forgotten Restrictions passcode you will need to Restore the Device as New...
OR... From a Backup created Before the Restrictions Code was set.... -
I have iphone 6 plus i forgot my passcode and i never backed up my device, i just want a way to restore my iphone without losing my contacts?
Sorry but Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support covers all of the methods. Any chance that you had it set to automatically back up to iCloud and/or sync contacts to iCloud?
You can check on whether the contacts were synced by logging in to https://www.icloud.com/ and looking at the Contacts app there.
The "Delete Backups and turn off backups from your device" in the following link describes how you can use a computer to see if there is an iCloud backup of your phone. Follow those instructions to the point of seeing if the backup is listed but obviously you don't follow the rest of the instructions on how to delete. Manage your iCloud storage - Apple Support -
I want buy Apps but need security questions,i forgot security questions and i forg reset security info email address. how can i do. I know my ID and passworld
i cant rember questions and my reset security info email(address and passworld)
How can i do? i want buy apps but need ask this questions.......Welcome to the Apple Community.
Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
i forgot my passcode and it said to connect it to itunes. I dont want to loose my images, i m not sure if i backed up
Here's what you need to do:
http://support.apple.com/kb/HT1212
If you don't have a backup, you will lose your photos.
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