I forgot my passcode, the power button is stuck (phone is on), so how can I restore to factory settings?

My 4s is locked out because we forgot the passcode. I can't restore it from iTunes backup since I can't turn it off because the power button doesn't work. If I treat it as a stolen phone and erase via Find My iPhone, will I need that power button to work in order to get it up and going again after restoring?

The phone is pretty much disabled if either button doesn't work.

Similar Messages

My iPod touch isn't working correctly.it is displaying a white light and no matter what i try it isn't helping.tries holding the reset and power button together and tryed holding the power button in but it doesn't work. please can someone help?

my iPod touch isn't working correctly.it is displaying a white light and no matter what i try it isn't helping.tries holding the reset and power button together and tryed holding the power button in but it doesn't work. please can someone help?

Try the remaining items in the white-screen topic of.
iPod touch: Hardware troubleshooting
If not successful. let the battery fully drain and then charfe for an hour and try again.
Frequently a white scree nis due to a hardware problem.

Just got my iphone 5 last week and the power button is stuck now what

is my phone under warranty and can anything be done?

If there's no evidence of user damage (like you dropped it and that's why the power button is stuck), then your phone will be replaced without charge.

I have an imac and macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to r

I have an imac and a macbook pro. my creative suite 5.5 design premium is on them both. I'm about to take them in to the apple store because they are running bad and have them completely restored to factory settings. when I get them back will i be able to re-install my adobe creative suite to both of my computers using my same product code from when i first bought it?

Yes. Just make sure to deactivate the license on both systems using Apple menu --> Deactivate while one of the suite programs is running.
Mylenium

I deleted by mistake, the link iCloud Drive favorite of sidebar Finder. How can I restore it?

I deleted by mistake the link iCloud Drive Favorite of sidebar Finder. How can I restore it?

Welcome to Apple Support Communities
To get iCloud Drive back in your Finder sidebar, open a Finder window, go to Finder menu (in the menu bar) -> Preferences -> Sidebar, and check "iCloud Drive".

TS1702 I purchased PDF printer before upgrading my iPad software, but when I upgraded the software and searched in the purchased applications, I did not find it. How can I restore it?

I purchased PDF printer before upgrading my iPad software, but when I upgraded the software and searched in the purchased applications, I did not find it. How can I restore it?

Flamingo50 wrote:
I have an iPad (1) can you not upgrade the software to anything higher than 5.1.1?
Correct. The iPad 1 can only go as far as iOS 5.1.1

I unfortunately deleted the app App Store on my iPhone 4. How can I restore it ?

I unfortunately deleted the app App Store on my iPhone 4. How can I restore the app "App Store" ?

Settings>General>Reset>Reset Homescreen Layout. This will reset your icons to their original positiions.

ITunes cannot read the contents of iPhone. It's telling me I have to restore to factory settings

Why am I getting this message when trying to sync to iTunes? iTunes cannot read the contents of iPhone. It's telling me I have to restore to factory settings. Say it ain't so! help!

I don't want to restore, since I will lose my voice memos which are not yet backed up.

I seem to have lost the All Mail facility in my email boxes. How can I restore this.have a feelin the grandchildren played with it.

I seem to have lost the All Mail facility in my email boxes. How can I restore it. Have a feelin the grandchildren have played with it.
Thanks

That is strange. As far as I know, the "All Mail" facility is unique to Gmail and Gmail-based mail accounts, and it cannot be removed from those accounts.
Are you in fact using a Gmail account?

HT1212 trying to restore ipod but the power button is stuck and i'm unable to turn it off. I don't know the passcode and it says to connect to itunes. what do i do

I tried following the directions that I received about restoring my iPod touch. But there is one flaw. My power button is stuck and I am unable to turn it off. How can I go about either getting it fixed or restoring my iPod?

Easy, first make sure that the itunes on your computer is up to date. Next connect the ipod to your computer. If you have itunes 11.0 or above, wait until the device appears in the upper right hand side of the screen, or you can press ctrl-s, and the side menu will appear, and you can see more clearly the ipod appearing under the device category. Next simply click on the ipod and on the summary screen, you should see restore. Press restore, and you will see a dialog box asking to back-up & restore, restore only, or cancel. If you have information to save, press back-up & restore, if you want to wipe the device clean and start over, press restore. Once it's all done, you should be good.
If your ipod is less than a year old and not a refurbished device, contact Apple at 800-676-2775 for assistance on repair and replace. If you are near an Apple Store, go to http://www.apple.com/retail/ and find your local Apple Store and set-up a genius appointment and go in and have your device repaired or replaced.If your ipod is a refurbished device, it has to be 90 days old or less to be repaired or replaced for free.I hope this helps.

My power button is not working on my AIR - how can I shut down and restart the computer

My power button on my AIR has decided to quit working - so how do I restart the computer?

Your Mac should be turned off / restarted using the command in the Apple Menu. Use the power button only for emergency shut down

My ipod touch won't turn on....I've tried to hold the home button as well as the power button, but it still won't work.How do I fix it?

Please can someone help me fix my ipod :/ Ive tried holding the home button as well as the power button but it did not work.PLEASE HELP ME!!!!!!!!!!!

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

TS3274 has anyone had a problem with the on/off button being stuck down? my IPad is on, but the power button is stuck down and I cannot power off

I have and IPad 2. I realized (while travelling by air) that my power button was stuck in the down position. I cannot power off my IPad. Wondering if anyone has experienced the same issue and what you may have done to rectify? I think Apple may be aware of this problem. I stopped into an Apple store and they were not supprised, but I could not make an appt because I was traveling and did not live in the area. Thanks for any ideas.

Thanks for the swift reply, I have been looking online and a loose plug seems to be somewhat of an issue with many, I hope mine is actually a problem and not what others are experiencing. It's taken me this long to even reach out for the simple fact I HATE being a complainer but this is just horrible.
Do you have an iPad 3 as well? And is yours not experiencing any issues close to mine?
Thanks again!

The power-button is stuck on my iPhone 4, The power-button is stuck on my iPhone 4

Anyone know a possible solution?

So the power button doesn't work anymore? You may have to take it back to the apple store and have the genius look at it.

Hi my friend gave me his old Iphone 1 today and its stuck in the apple boot logo. Sometimes it automatically shuts off but about a second later it comes back on. The home button and the power button seem to not be responsive. Im hoping to restore it.. Thx

Hi my friend gave me his iphone 1 today and its stuck at the apple boot logo. Some times it automatically shuts off but about a second later is comes back on. The home button and the power button seem to not be responsive. Thanks for the help.

You bought a used iPhone. Amazon is not an authorized supplier of iPhones, nor are any of the 3rd parties that sell iPhones there.
You can make an appointment at the genius bar and have it looked at.
If you are very very lucky, it is still under warranty and it wasn't opened or otherwise tampered with before you bought it. In which case, Apple will replace it under warranty.
If it's not under warranty, they will replace it for $199.
If it has been opened or tampered with, they won't touch it.

I forgot my passcode, the power button is stuck (phone is on), so how can I restore to factory settings?

Similar Messages

Maybe you are looking for