I forgot my restrictions passcode for my ipad. under settings i went to "erase all content and settings" but it needs the passcode. how do i restart my ipad so it can go back to normal? i dont care about losing everything on it
i forgot my restrictions passcode for my ipad. under settings i went to "erase all content and settings" but it needs the passcode. how do i restart my ipad so it can go back to normal? i dont care about losing everything on it
Try and force the iPad Recovery Mode
1. Disconnect the USB cable from the device, but leave the other end of the cable connected to your computer's USB port.
2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.
3.While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
4. Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears, release the Home button. iTunes should alert you that it has detected a device in recovery mode. Click OK, and then click Restore to restore the device.
Note: Data will be lost. You may have to repeat the above many times.
Similar Messages
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I wish to reset my ipad (as advised by the Apple Store) to attempt to resolve an issue with a non-responsive part of the screen.. However, when I select General>Reset>Erase all content and Settings, I am prompted for a a Restrictions Passcode (which I have never set). I have now entered random codes 11 times and the ipad has not reset. How do I get past this? I am now at the point where I have to wait 60 mins before I can enter another random passcode. I just want the ipad to clear down, erase everything so I can start again.
The other option is to force iPad into Recovery Mode.
http://support.apple.com/kb/HT1808
Note: You need to be patient and repeat the above many times to recover your iPad -
Restrictions passcode for iPhone 4. I need to erase all content and settings for handset
There is no factory set restriction code. If you need to completely reset then follow the instructions you find here:
IPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
Please Get the iPhone User Manual for iOS 5 -
Have upgraded to 5c and want to give my 4s to parents. Trying to get 4s back to 'factory settings' as was when bought but cannot remember restrictions passcode. If I erase all content and settings will that take it back to how was when bought? Thanks.
Hogey1301 wrote:
Trying to get 4s back to 'factory settings' as was when bought but cannot remember restrictions passcode.
Restore the Device as New... See Section 6 here...
http://support.apple.com/kb/HT4137
Hogey1301 wrote:
Have upgraded to 5c and want to give my 4s to parents.
Follow the Check List here...
What to do before selling or giving away your iPhone, iPad, or iPod touch -
I need to erase all Contents and Settings from my i phone 5 but I forgot the restrictions passcode. How can I get it. ( Idon't have access to i tunes). Thanks.
Not possible. You need access to iTunes.
The passcode will be required to make changes to these settings or to disable Restrictions. Note: If you lose or forget a restriction passcode, you will need to perform a factory restore to remove it.
The above comes from here:
http://support.apple.com/kb/HT4213 -
I clicked on "Erase all Content and Settings and now my ipad is not working, only the apple logo appears. how to i reset it back?
Some please show me how to reset it.Here is some information from Apple:
http://support.apple.com/kb/TS3274
http://support.apple.com/kb/HT4057 -
Hello im trying to "erase all content and settings" on my iphone 4, but it keeps asking for a 4 digit passcode and i have no idea what that passcode is. It's none of my previous passwords I've had on the phone since i've used it. How do i find out that Passcode?
Are you sure it's asking for a four digit code?
iOS 7 has a new feature called Activation Lock. It requires your Apple ID and password before doing something like an iPhone reset. This is a new anti-theft feature. -
no i'm using iPhone 4 16GB. i want to know how long does it take for "Erase All Content and Settings"?does it affects to iPhone's hardware? and if i want to restore my software in iPhone back, how i can do it?
it takes hours
it does not damage or wear out hardware
and you can restore any backup afterwards as yo see fit -
I am using iPhone 5 and tried to Erase All Contents and Settings but it is just showing an apple sign on the screen and nothing is happening now for about 3 days now. All it does is eat up my battery and still show apple sign after charging! Help!!!!
Hi DaVince Vince,
I'm sorry to hear that you are having issues with your iPhone. I also apologize, I'm a bit unclear what issues you were having that led up to the attempted Erase All, and/or exactly what behavior you are seeing now (restarting, not responding at all, etc). If you are seeing an Apple Logo screen and your iPhone does not appear to be starting correctly, you may find the following articles helpful:
If your iOS device restarts, displays the Apple logo, or powers off while you're using it - Apple Support
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Regards,
- Brenden -
I have an ipad and an iphone, if I erase all content and settings from my ipad will it automatically erase all content and settings on my iphone too? as I dont want it too. thanks
Erasing content and settings on iPad will not erase stuff on iPhone.
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I have been attempting to wipe/erase the iphone 4S I recently purchased...for the past 20 hours....I went to Reset in Settings and clicked on "Erase All Content and Settings"....At that point the phone the screen went dark except for a white circular symbol revolving - indicating something should be happening....
The instructions indicated that, depending on what needed to be erased, the process could take several hours. Even though the device had a Tom Tom application with all the maps of Europe etc (about 2GB) and there were several other apps on the device, it does not seem to me normal that the device would be still clearing into the next day - today!
Can you please help!?
Richard W.Something has gone wrong. Turn your phone off, then force it into recovery mode & restore it:
Press the Sleep/Wake button & Home button at the same time, keep pressing until your phone turns off, then release.
Leave the USB cable connected to your computer, but NOT your phone, iTunes running, press & hold the home button while connecting the USB cable to your dock connector, continue holding the home button until you see “Connect to iTunes” on the screen. You may now release the home button. iTunes should now display that it has detected your phone in recovery mode, if not quit and reopen iTunes. If you still don’t see the recovery message repeat these steps again. iTunes will give you the option to restore from a backup or set up as new.
Make sure you have no anti-virus software running or any firewalls...turn all of that stuff off. -
I am trying to Erase All Content and Settings from my ios and it is asking for a 4 digit passcode but I dod not set any passcode for my iphone. I've reset it before and never asked now it is showing after the new IOS6 update.
Is there a default passcode or where can I get the code?
Thanks,If you are referring to the passcode lock you can restore the iPad by connecting it to your computer and using iTunes.
If you are being asked for your Apple ID and password you will have to enter that. No way around it. -
Erasing all content and settings from my iPad is taking 8+ hours...
I wanted to erase all content and settings from my iPad. I started the process at 2pm and it is now 10:20pm. It has been stuck on the loading circle going round and round for more than 8 hours now... is this normal? What should I do? and is there anything that can fasten up the process. My iPad is an iPad mini 16GB WIFI white, on either iOS 7.1.1 or iOS 7.1.2 and most of the storage was taken up, is that why its taking too long?
Hello ceburton,
After reviewing your post, it sounds like Erase All Content and Settings is taking a while to finish. I would recommend that you read this article, it may be able to help the issue.
iOS: Understanding 'Erase All Content and Settings' - Apple Support
When you select to "Erase All Content and Settings," the process can take from a few minutes to several hours. The time this process takes will vary by iOS device:
Thanks for using Apple Support Communities.
Have a nice day,
Mario -
Hello,
I need to take my iPhone 5 in for service because the sleep/wake power button at the top is not working and in order to do that I have to erase all content and settings but before I do that I want to back up my iPhone. I'm just wondering what will back up ALL of my information including ALL of my safari open pages, iTunes or iCloud???Choosing an iOS backup method (Should I use iTunes or iCloud to back up my iOS device?)
iTunes- About iOS backups -
How do you erase all content and settings on my iPad? I've done this 11 time and it won't erase.
How do you erase all content and settings on my iPad? I've done this 11 time and it won't erase. I now have to wait 1 hour.
You are entering one of two possible codes incorrectly.
1. The device's passcode. If you forgot it, here's the cure:
http://support.apple.com/kb/HT1212
2. The Activation Lock (Apple ID and password). Your Apple ID and password are now required to erase the device - an anti-theft measure. Here's a writeup about that:
http://support.apple.com/kb/PH13695
If you don't have the Apple ID and password, the device will never be able to be erased.
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