I forgot my secret answer to my question, and I want to change my password

I forgot my secret answer to my question, and I want to change my password

The Three Best Alternatives for Security Questions and Rescue Mail
     1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2.  Call Apple Support in your country: Customer Service: Contact Apple support.
     3.  Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

Similar Messages

  • I forgot the secret answer to the question and asked the recovery. No message is sent you

    I forgot the secret answer to the question and asked the recovery. No message is sent to me in Alternate Email or bisc Email
    what i can do naw ?

    If you aren't receiving the email to your rescue email account (it won't be sent to your alternate email address, that is a different setting/address on your account), and you've checked the spam folder on it and tried clicking the reset link again, then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699

  • I forgot the secret answer to my email and rescue lost please help me

    I forgot the secret answer to my email and rescue lost please help me

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • Hello I have an apple Id on my ipad 2 and I want to change my password of my Id but I could not do it because I don't remember the answers to the security questions what to do?

    Hello I have an apple Id on my ipad 2 and I want to change my password of my Id but I could not do it because I don't remember the answers to the security questions what to do?

    Did you setup your account with a rescue email address?  If so...
    http://support.apple.com/kb/HT5312

  • I forgot my security question and i want to change it

    if forgot my security question and i want to reset it . i have acces to email of my appstore id ([email protected])

    Reference the link to use your rescue email to reset your Security questions.
    http://support.apple.com/kb/HT5312?viewlocale=en_US
    if you do not have a rescue email setup to your account, you will have to contact applecare.
    expresslane.apple.com

  • I found the answer to a question and I want to post it, but I don't have a log in

    I just want to post the answer to a question about addons/plugins and I needed to make an account to do so. Apparently the only way I could do this was to make a question.

    No, there was no need to ask a question to sign up. Conversely, it's also not necessary to sign up to ask a question ^_^ Here are two ways to register for an account:
    # On [https://support.mozilla.org the main page], click the "Get Involved - Help Other Users" button at the bottom.
    # On the next page, click the "Sign me up" button.
    # Click the [https://support.mozilla.org/en-US/users/auth "Sign In"] link at the top of any question page.
    # On the next page, click the "See what you can do to help" button.
    # On the next page, click the "Sign me up" button.

  • HT5570 I forgot my security answers for my questions and I don't have a rescue email, do I still have to call Apple in order to reset them?

    I forgot my answers and have no clue what they are. I do not have time to call apple in order to reset them. Is there any other ways I can reset them if I don't have a recovery email??

    Basically, you need to call Apple; if you want, you can use this form, but will probably be told to call.
    (97730)

  • I forgot the secret answer to question

    I forgot the secret answer to question

    SECURITY QUESTIONS
    Read this note for information on how to reset the security questions http://support.apple.com/kb/HT5312
    This user tip may also help you http://discussions.apple.com/docs/DOC-4551
    If you do not have a rescue email then contact Apple http://www.apple.com/emea/support/itunes/contact.html  or   https://expresslane.apple.com/Issues.action

  • I forgot secret answer to the questions

    I forgot secret answer to the questions
    Can I help?

    The Three Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot the secret answer to question Can I recover

    I forgot the secret answer to question Can I recover

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • TS2446 Forgot secret answer to the question

    I forgot secret answer to the question
    regard
    <Edited By Host>

    If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 to 48 hours (and check your Spam folder as well as your Inbox) - recently Apple had temporarily suspended the reseting of security question/answers whilst account security processes are improved, and I'm not sure whether that has now completed.

  • HT5312 Excuse me I forgot the secret answer questions for my account What do I do?

    Excuse me I forgot the secret answer questions for my account What do I do?

    You need to contact Apple, either through the link in that article or by phoning them and asking for the Account Security team.
    (85669)

  • Excuse me I forgot the secret answer questions for my account What do I do?

    Excuse me I forgot the secret answer questions for my account What do I do?

    Click here for information. If you can't get the answers emailed to you for some reason(the email may take a few hours to arrive), contact the iTunes Store staff via the link in that article.
    (85659)

  • Forgot the answer to a secret question and I want to re-

    Forgot the answer to a secret question and I want to re-
    my id************
    <Email Edited by Host>

    Your Apple ID or your admin password for your Mac?
    For Apple ID support -> http://www.apple.com/support/appleid/.
    Clinton

  • Hi, I'm sorry for the inconvenience but But forgot to my secret question and I want to get it back or change it

    I'm sorry for the inconvenience but ♥ But forgot to my secret question and I want to get it back or change it

    Hi,
    While creating your Apple ID initially, have you setup a rescue email, if yes then when you enter a wrong answer to your security questions, it gives you link to send reset security info mail to your rescue email address. If you have not setup a rescue email, then you will have to contact Apple.
         Please read the following line at the bottom of this article  http://support.apple.com/kb/HT5312
    If you decide not to provide a rescue email address, you can't reset your security questions and answers yourself later in the event you can't remember the answers to your questions. You'll need to contact iTunes Store support to have your questions and answers reset.
      Please get the contact info as per your country from this link http://support.apple.com/kb/HE57

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