I forgot my secrete questions in my account, How can I reset the questions?
I created an apple account a wile back and I do not remember my secrate question, How can I reset those questions.
Security Questions
http://support.apple.com/kb/HT5312
Apple ID Contact
http://www.apple.com/support/appleid/contact/
Similar Messages
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Hi i Bought a secondhand I Phone 4 And i cant access my i cloud it says i have to many accounts how can i reset the i cloud?
Call Apple sales support. Something apparently went wrong in your transaction. In the USA the number is 1-800-676-2775.
Best of luck. -
I'm trying to download what's app chatting application and the massage given (need your secret answers for the below questions to proceed your purchase request ) but the problem is I forgot my answers :((( how can I reset the questions and the answer ????
Visit this site: http://support.apple.com/kb/HT5312
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Hi dear sir/Madam i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions? as i have some credit in my account i can not creat a new apple id.
You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105243) -
im trying to make a purchase on itunes and its asking for my security question and i dont remember them its been years since i made this account how can i reset them
You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98991) -
How can be reset the security questions in apple account if it been disable
How can be reset the security questions in apple account if it been disable
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
My hotmail account was hacked, so the mail that I use to sign in in itunes also, it's the same. But if I create a new account how can I transfer the money and the apps purchased to the new account ?
I really need help ! I had around 30 $ in my account !Don't create a new iTunes account.
Just update everything with new info/change password/ security questions.
-> https://appleid.apple.com/ -
My husband and I have separate iTunes accounts, how can I share the tv shows I have already purchased so he can have them on his iPad?
Here you go!
http://support.apple.com/kb/ht2688 -
i have updated my iphone 5s to iOS8 but it has my old icloud account, how can i change the icloud email address as i can not get passed this page??
I do not know the log in details and no longer have that icloud email address !!
please help :-(That's Activation Lock. You will need to remember the Apple ID and password you used to set up the phone.
If you can't remember them, you can go to iforgot.apple.com to try to recover the information.
If you are the original owner of the phone & have proof of purchase, you can try calling Apple to see if they can assist also.
~Lyssa -
How can I reset the number authorized Macs in my account?
How can I reset the number authorized Macs in my account? Two old Macs that I no longer have are still authorized, which leaves me with three working macs at home.
Hello Joe
You will find your answer on this page. In summary you have to deauthorize each of the 2 Macs on the Mac thenself. If it's no longer possible, then you have to deauthorize all five Macs and then reauthorize each 3 remaining
http://support.apple.com/kb/HT1420
Bye -
my imad 'lol' mini say i set up an icloud account when i first got it and its been disabled everytime i try to reset it it prompts me to a different email how can i reset the origanal
Hi JackEDupdog,
Welcome to the Support Communities! The article below will help you troubleshoot the issue you are having with your Apple ID:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Cheers,
- Judy -
My daughter forgot her Mac book pro password. How can I reset it
My daughter forgot her Mac book pro password. How can I reset it?
Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Reset Password. After resetting the password use Startup Disk from the same menu to choose your hard drive for startup and restart. -
I forgot my password for Encrypt my Backup how can I reset that please help I really need it Urgently?
If you do not know the passcode then you cannot use the backup
Sorry -
How can I reset the settings of one Yosemite Account?
Hello. How can I reset the dock, preferences, etc. of only ONE Yosemite Account instead of the whole computer. Yes, I know that I can just make a new account, but I don't really want to do that. Please help.
iOS: Forgotten passcode or device disabled
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How can I reset the forgotten security questions/answers?
How can I reset the forgotten security questions/answers?
Try this Discussion...
https://discussions.apple.com/thread/4305745
Or the More Like This on the right...
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