I forgot my security answer also doest show the icon for recovering reply

Read here:
http://support.apple.com/kb/ht5312
If nothing works, either:
Go here, ask for assistance:
https://getsupport.apple.com/GetproductgroupList.action
Or, call AppleCare & ask for "Account Security".

Similar Messages

I need to change my Apple ID password but I forgot my security answers and it says the email sent but there's nothing in my inbox

I need to change my password but I forgot my security question answers and I sent and email but there's nothing in my inbox

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions

Why is my 4th generation ipod touch not charge? I plug it into the computer and the wall and with 2 different usb cables and its not charging. When its plugged in it shows the icon for charging but the battery never increases and it dies once i disconnect

I have a 4th generation Ipod Touch. It has been working for months when yesterday the battery started acting werid. I was driving and it was connected with the usb charger cable to my car stereo when all the sudden my music stopped and the stereo could not recognize my ipod at all. When I got back home, I tried to charge it so it wouldnt die but even while on the charger in the wall the battery continued to die. I charged it over night (the first time I have ever charged it over night) desperately to have battery for a 4 o clock plane flight so I would have entertianment. The ipod died over night while on the charger. When I unplugged it from the usb charging cable I noticed that the icon telling me the ipod needed to be charged came up. So I plugged it back in. The charging thunder bolt symbol popped up next to the very small red strip on the left side of the battery indicating that the ipod had no charge to turn its self on. I tried plugging it in on the computer, the wall ac charger and a stereo system made just for the ipod that also pluggs into the wall. I have used 2 different cables, the result being the same that the ipod held no charge, and it wouldnt charge at all while on the charger, and it would imediately die once i take it off the charger.
I have not idea what has happened ....
Please help
THanks!

- While charging try resetting the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Next try restoring the iPod via iTunes. First from backup and if still problem restore to factory defaults/new iPod.
- However, I really think that the iPod has a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If defective Apple should give you a refurbished iPod.

I changed my email because I deleted the other one and I also forgot my security answers so I send a reset to my new email but it's not working it's going to the old one how do I send it to my new email

I changed my email because I deleted the other one and I also forgot my security answers so I send a reset to my new email but it's not working it's going to the old one how do I send it to my new email

You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(91761)

HT5312 I forgot the security answer also the email is incorrect. So can i use the other email to know the answer of security question

I forgot the security answer also the email is incorrect. So can i use the other email to know the answer of security question

The reset link will only work for the rescue email address that you currently have on your account. If it's wrong (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the page that you posted from to correct your rescue email address for potential future use

HT5622 I forgot my Apple ID password, as well as the security questions answers. Also, I currently can't use any of the rescue e-mails. Is there any other way I can reset my security answers or maybe reset the rescue e-mail?

I forgot my Apple ID password, as well as the security questions answers. Also, I currently can't use any of the rescue e-mails. Is there any other way I can reset my security answers or maybe reset the rescue e-mail? I called the Apple customer service and it was helpful, except I recieved an e-mail that expired 3 hours later, I can't call them again because I am overseas and it's really expensive to keep on calling international numbers! . Can anyone PLEASE help me?
I can't use any of my apple products properly such as my iphones because of iCloud and I can't purchase items on Apple TV!
Thank you.

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.

HT2204 I forgot my security answers and the (forgot answer) option dosn't show !

I forgot my security answers and the (forgot answer) option dosn't show !

The option to send reset info only appers if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it doesn't show then I assume that you don't have a rescue email address, in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

I have forgotten my security answer,also my ipod not starting only showing apple logo.

i have forgotten my security answer,also my ipod not starting only showing apple logo.
<E-mail Edited by Host>

Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions
For iPod problem
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I want to restart my iPhone 4 as I have simply purchased an 5c want to sell my iPhone4 but I made a new Apple id and I forgot the password to my old apple id and security questions also I tried the email way but nothing came through what do I do?

I want to restart my iPhone 4 as I have simply purchased an 5c want to sell my iPhone4 but I made a new Apple id and I forgot the password to my old apple id and security questions also I tried the email way but nothing came through what do I do?

Hi If you use a new Apple ID when setting up new iPhone Any music or Apps you have paid for will be lost. If you want to use your Apple ID that you have go to apple/support/id/apple.com. Cheers Brian

I forgot my security answers, is there somwhere i can go and get different questions asked?

i forgot my security answers, is there somwhere i can go and get different questions asked?

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
If you don’t know your security questions, phone Apple (using the number listed here: http://support.apple.com/kb/HE57 ) and ask for the Account Security Team.
About 2-step verification of your Apple ID:
http://support.apple.com/kb/ht5570
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put

I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?

Try these previous discusssions:
recover answers to security questions: Apple Support Communities
how do i change apple ID security...: Apple Support Communities

I forgot my security answer of what is my dream job

I forgot my security answer what is my dream job ...how do i get it

Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
(96036)

I forgot my security answer can you help me

i forgot my security answer can you help me

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(104535)

I forgot my security answer and i forgot add email for my reset password! How can i do to reset my security answer because my account backup everything

I forgot my security answer and i forgot add email for my reset password! How can i do to reset my security answer because my account backup everything! Please have me!

Contact itunes store security
expresslane.apple.com > itunes > itunes store > accounts and billing

I forgot my security answer and my backup account so i cant use my sgd30 in my account which was the blue card

I forgot my security answer and my backup account so i cant use my sgd30 in my account which was the blue card

Hello ejangeles1215,
Thanks for the question. If you do not have access to your rescue email address, you'll need to contact iTunes Store support to reset the security questions:
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Additional Information:
Apple ID: Contacting Apple for help with Apple ID account security
http://support.apple.com/kb/HT5699
Thanks,
Matt M.

I forgot my security answer also doest show the icon for recovering reply

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