I forgot my security answers and need to reset them to put new how can I do this?

forgot my security answers and need to reset them to put new how can I do this?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
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Similar Messages

  • I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account

    I have two apple ID's but cannot remember the security question answers and the email address is no longer active - how can I access this account as it seems to be the one my icloud space is attached to.  I haven't backed up my ipad or photos for a while. 

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.
    About 2-step verification of your Apple ID:
    http://support.apple.com/kb/ht5570
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

  • I am on a intel Imac and need to update to 10.5. How can i do this?

    I am on a intel Imac and need to update to 10.5. How can i do this?

    You really should update to Snow Leopard because Leopard is no longer in production. The following tells you about Snow Leopard but also what's need to upgrade past Snow Leopard should you be able and wish to do so.
    Upgrade Paths to Snow Leopard, Lion, and/or Mountain Lion
    You can upgrade to Mountain Lion from Lion or directly from Snow Leopard. Mountain Lion can be downloaded from the Mac App Store for $19.99. To access the App Store you must have Snow Leopard 10.6.6 or later installed.
    Upgrading to Snow Leopard
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         Snow Leopard General Requirements
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               fees may apply.
           6. Some features require Apple’s MobileMe service; fees and
               terms apply.
    Upgrading to Lion
    If your computer does not meet the requirements to install Mountain Lion, it may still meet the requirements to install Lion.
    You can purchase Lion by contacting Customer Service: Contacting Apple for support and service - this includes international calling numbers. The cost is $19.99 (as it was before) plus tax.  It's a download. You will get an email containing a redemption code that you then use at the Mac App Store to download Lion. Save a copy of that installer to your Downloads folder because the installer deletes itself at the end of the installation.
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           1. Mac computer with an Intel Core 2 Duo, Core i3, Core i5, Core i7,
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    To upgrade to Mountain Lion you must have Snow Leopard 10.6.8 or Lion installed. Purchase and download Mountain Lion from the App Store. Sign in using your Apple ID. Mountain Lion is $19.99 plus tax. The file is quite large, over 4 GBs, so allow some time to download. It would be preferable to use Ethernet because it is nearly four times faster than wireless.
         OS X Mountain Lion - System Requirements
           Macs that can be upgraded to OS X Mountain Lion
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             3. MacBook Pro (Mid/Late 2007 or newer)
             4. MacBook Air (Late 2008 or newer)
             5. Mac mini (Early 2009 or newer)
             6. Mac Pro (Early 2008 or newer)
             7. Xserve (Early 2009)
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             See App Compatibility Table - RoaringApps.
         Am I eligible for the free upgrade?
             See Apple - Free OS X Mountain Lion upgrade Program.
         For a complete How-To introduction from Apple see Upgrade to OS X Mountain Lion.
    How to Install OS X Updates Successfully
    A. Repair the Hard Drive and Permissions:
    Boot from your current OS X Installer disc. After the installer loads select your language and click on the Continue button. Then select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list.  In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive.  If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer. Now restart normally. 
    If DU reports errors it cannot fix, then you will need Disk Warrior (4.0 for Tiger) and/or TechTool Pro (4.5.2 for Tiger) to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    B. Make a Bootable Backup Using Restore Option of Disk Utility:
      1. Open Disk Utility from the Utilities folder.
      2. Select the destination volume from the left side list.
      3. Click on the Restore tab in the DU main window.
      4. Check the box labeled Erase destination.
      5. Select the destination volume from the left side list and drag it to the
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      6. Select the source volume from the left side list and drag it to the
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      7. Double-check you got it right, then click on the Restore button.
    Destination means the external backup drive. Source means the internal
    startup drive.
    C. Important: Please read before installing:
      1. If you have a FireWire hard drive connected, disconnect it before installing the update
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          it back on after installation is complete and you've restarted.
      2. You may experience unexpected results if you have installed third-party system
           software modifications, or if you have modified the operating system through
           other means. (This does not apply to normal application software installation.)
      3. The installation process should not be interrupted. If a power outage or other
          interruption occurs during  installation, use the standalone installer (see below)
          from Apple Downloads to update.  While the installation  is in progress do not use
          the computer.
    D. To upgrade:
    Purchase the Snow Leopard Retail DVD.
    Boot From The OS X Installer Disc:
          1. Insert OS X Installer Disc into the optical drive.
          2. Restart the computer.
          3. Immediately after the chime press and hold down the "C" key.
          4. Release the key when the spinning gear below the dark gray Apple
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          5. Wait for installer to finish loading.
          6. Follow instructions.
    E. If updating:
      1. Download and install update(s) 
      2. Use Software Update, or
      3. Download standalone updater(s).

  • I forgot my security question i need to reset them but i can not figure out how to i have 25 dollars on my account that i do not want to lose over this somebody please help me thank you

    i forgot my security questions can anyone help me please reset them

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • HT5312 forgot my security answers, and went to email them to myself, and my email is wrong on the link but right on my information??

    please help me i

    The email address that shows for the reset link will be your rescue email address - that is the only place that it will show, it's not (and can't be) the same address as your primary email address nor any alternate email addresses on your account. If you don't recognise the address (you won't be able to change it until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to view/update your rescue email address for potential future use

  • I forgot my security questions and I cant reset them

    what can I do. when I enter to my apple id I cant reset the security questions.

    The reset link will only show on your account if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If you don't have one (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • Im on the 3gs and need to get the game center app how can i do this its not in the app store

    im really stuck haw can i get the game center app down loaded on my 3gs its not in the app store please help xx

    Game Center is installed in the 3GS firmware. You may need to just Update to the current 3GS firmware in iTunes for it to be automatically installed.

  • Hi there, I'm Medel and I'm currently on Saudi Arabia. I forgot my security questions' answers and need to reset it but I just added an alternate email a while ago. Can anyone help me how to reset it even if I don't have a recovery email registered?

    Can anyone help me how to reset my security questions on my apple account? I forgot the answers and need to reset it. Please Help...

    An alternate email is not used for resetting security questions, do you know if you have a rescue email address on your account ? If you do then follow steps 1 to 5 half-way down this page and you should get a reset link on your account : http://support.apple.com/kb/HT5312
    If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact Support in Saudi Arabia to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699#S
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

  • I forgot my security answer and my backup account so i cant use my sgd30 in my account which was the blue card

    I forgot my security answer and my backup account so i cant use my sgd30 in my account which was the blue card

    Hello ejangeles1215,
    Thanks for the question. If you do not have access to your rescue email address, you'll need to contact iTunes Store support to reset the security questions:
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/HT5312
    Additional Information:
    Apple ID: Contacting Apple for help with Apple ID account security
    http://support.apple.com/kb/HT5699
    Thanks,
    Matt M.

  • Hi. I forgot my security answers and the back up answer what should I do

    Hi. I forgot  my security answers and the back up email what should I do please help!

    Hi
    You will need to contact apple support for this issue contact details below:
    http://support.apple.com/kb/HT5699?viewlocale=en_US
    Hope this helps

  • I forgot my security answer and i forgot add email for my reset password! How can i do to reset my security answer because my account backup everything

    I forgot my security answer and i forgot add email for my reset password! How can i do to reset my security answer because my account backup everything! Please have me!

    Contact itunes store security
    expresslane.apple.com > itunes > itunes store > accounts and billing

  • I forgot my security answers and i have provided rescue email same as apple id its been 6 monts and still no solution found i have credits in my account please help

    i forgot my security answers and i have provided rescue email same as apple id its been 6 monts and still no solution found i have credits in my account please help

    Well, of course a rescue address which is the same as the main address (which doesn't work) isn't a lot of use.
    Please see Kappy's comprehensive User Tip:
    https://discussions.apple.com/docs/DOC-4551

  • I forgot my security answers and I have no rescue email, What is the solution?

    I forgot my security answers and I have no rescue email, I am trying to purchase as usuall but this time seems different, app store is asking me to answer the questions and I have no idea about the answers. WHAT TO DO? as I mentioned I have no rescue mail.

    Contact applecare support at 800-275-2273, ask for someone in account security - to reset security questions.  After the advisor verifies your identity, they can reset your security questions.
    Have a great day.

  • TS2446 i forgot my security answers and i dont have a rescue email or whatever its called.

    i forgot my security answers and i dont have a rescue email or whatever its called.

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT2204 I forgot my security answers and the (forgot answer) option dosn't show !

    I forgot my security answers and the (forgot answer) option dosn't show !

    The option to send reset info only appers if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account. If it doesn't show then I assume that you don't have a rescue email address, in which case see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

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