I forgot my security password and didn't set up a rescue email address. I tried calling apple but they tried charging me to reset the questions. Is there an easier and cheaper way to reset them?

I forgot my security password and didn't set up a rescue email address. I tried calling apple but they tried charging me to reset the questions. Is there an easier and cheaper way to reset them?

Probably not; if you want, you can try using this form, but will likely be told to phone instead.
(100460)

Similar Messages

  • HT5312 When I made my Itunes account, I didn't type in a rescue email address. Now my computer is saying that I have to type in the answers to my security questions, but I can't remember them. But, since I don't have a rescue email, I can't find out the a

    When I made my Itunes account, I didn't type in a rescue email address. Now, whenever I try to buy music, it says that "since this is the first time buying music on this computer, you must enter the answers to your security questions". But, first, I've always bought music on this computer. Second, I can't remember the answers to my security questions. But I can't reset them, because I don't have a rescue email address. What do I do?

    Welcome to the Apple Community.
    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

  • HT5570 I have forgoten the security questions,i have tryed ewerithing to reset all of the instructions i have recived from the apple support team. I still can not reset the questions. Can some body please help me to reset them. Thank you and best regards

    I have forgoten the security questions,i have tryed ewerithing to reset all of the instructions i have recived from the apple support team. I still can not reset the questions. Can some body please help me to reset them. Thank you and best regards

    Since this is a user-to-user support forum, there isn't much we can do other than refer you to the following instructions and as noted in the instructions, then to Apple Support if you can't reset as shown in the instructions: If you forgot the answers to your Apple ID security questions

  • HT5312 I dont freakin understand.  I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts.  So how do I set up a rescue email?  How rediculous

    I dont freakin understand.  I cant buy anything because I forgot the answers to my securlty questions,and I cant set up a rescue email account because I exhausted my attempts.  So how do I set up a rescue email?  How rediculous

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • I can't seem to remember my security answers and I'm not able to set up a rescue email address and Idon't know what to do.

    I can't seem to remember my security answers and I'm not able to set up a rescue email address and I don't know what to do.

    You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (107599)

  • I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?

    I have a problem with My Apple ID, because I have forgotten my security question and I don't have any rescue email address. Would you help me please?
    It's not possible to me calling apple support, because I'm not in usa now.

    Then find whatever number that you need for wherever you are -  in this support article - and seek help here.
    http://support.apple.com/kb/HT5699

  • I forgot security answer,and i don't have resend rescue email address option, how to get it???

    i forgot security answer, and i don't have reset security answer option, how to solve problem???

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT5312 I didn't set up a rescue email when I first registered my Apple ID!

    When I first registered, I didn't take the initiative to add a rescue email to my Apple ID, so I currently don't have one. I forgot the answers to my security questions, and I can't reset them because I don't have a rescue email! Is there another way to reset my security questions, or perhaps add a rescue email?

    Not without contacting Apple; that article provides a link to do so, or they can be contacted via phone.
    (77253)

  • HT5312 how do I set up a rescue email address so I can change my security questions

    I can't buy anything on my new iPhone without answering my serurity questions I made in 2nd grade. I can't remember them at all and I don't have a rescue email set up.

    If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551
    When they've been reset you can then add a rescue email address for potential future use

  • I can't remember the security questions  and i don't have a rescue email address

    i cant buy anything ,they want the answers and i dont remember it and i dont have rescue email .
    help please

    Security questions:
    https://discussions.apple.com/docs/DOC-4551
    http://support.apple.com/kb/HT5312
    This is also useful:
    http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email
    If you don’t know your security questions, phone Apple (using the number listed here:  http://support.apple.com/kb/HE57  ) and ask for the Account Security Team.

  • HT4623 i installed IOS 7 on iPhone 4 and it is asking for a rescue email address but it won't accept anything so i can't complete the install any help out there?

    Cant get ios7 to accept rescue email on install security

    If you have an Apple ID and iCloud account, use the iCloud email address and see if that works.

  • I am having trouble with my iPhone 4s if I call someone or they call me I can hear them but they cannot understand me coz on the other end there are funny noises

    When someone calls me or I call them I can hear them perfectly fine but on their end it is fuzzy and you can't hear me ? Help plz

    Basic troubleshooting steps clearly outlined in the User Guide are restart, reset, restore from backup, restore as new device.
    If you have been through ALL of the troubleshooting steps and you're still having problems, then you'll need to bring your phone to Apple for investigation.

  • How do I change my security questions I forgot them and I have a rescue email address but it doesn't show the option to send me an email

    I Need help cause I forgot my security questions it's literally driving me nuts!! I got a rescue email and still can't find the option to change my security questions please help!

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT5312 What if i forgot the rescue email address ? And the security questions ... I only have This sonnet seems to be about the author's attempts to immortalize his wife or the love of his life. Access  to my apple id email . I think someone changed them

    What if i forgot the rescue email address ? And the security questions ... I only have This sonnet seems to be about the author’s attempts to immortalize his wife or the love of his life. Access  to my apple id email . I think someone changed them .

    We are fellow users here on these user-to-user forums, you're not talking to iTunes Support nor Apple.
    The security questions and rescue email address is there for account security. If you don't have a rescue email address then contact iTunes Support using the link on the HT5312 page that you posted from.
    When they've been reset you can then either a rescue email address for potential future use, or if it's available in your country you could change to 2-step verification : http://support.apple.com/kb/HT5570

  • I forgot my security question answers and my rescue email address has been deactivated.

    As I said in the title, I forgot my security question answers and my rescue email address has been deactivated. Conveniently, you must enter your security questions to change your rescue email. The answers to the security questions are sent to the rescue email, so I am stuck. My only option seems to be to call Apple Support, which is my entire Friday off spent on an aggravating phone call. If anyone can give my an alternative route for fixing my problem, I am all ears.
    Please Help.

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

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