I forgot my security question and cannot call Apple Support to change it. What should I do?

I forgot my security question and cannot call Apple Support to change it, because I am outside the country and the only support number for that is an 1-800 number. What should I do?

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

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Forgot my security question and can't get anyway of changing them what do I do.?

How do I change my security questions when I have forgot. The answere to the ones I got I have a ipad and the mini but can't use the mini with iTunes because of this can someone help please

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103366)

I forgot my security question and I can't buy any music. What should I do?

Help me

If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page should let you reset them : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use

HT5312 hi i forgot my security question and cannot reset this can you help me?

hi i forgot my security question and cannot reset this can you help me?

Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
(90152)

I forgot my security question and i guess i failed all mt atempts, what can i do ? please urgently..

Hello,
i forgot my security question and i guess i failed all mt atempts, what can i do ? please urgently..

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(112725)

HT5699 I forgot my security questions and now my Apple ID is locked

I forgot my security questions and now my Apple ID is locked

Go back to the article you asked this question from and pick a method of contacting Apple. Posting in these boards isn't one of them.
(101627)

HT201363 I forgot my apple I'd security questions and I don't have a rescue email,what should I do?

I forgot my apple I'd security questions and I don't have a rescue email what should I do?

You can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I forgot my security questions and I don't have a phone so what do I do?

I for got my apple security questions and I don't have a phone so what do I do

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

HT4528 I locked my iTunes account because I forgot the security question and I just put in a new card what do I do to get it back

I was trying to download a game and it asked for my security questions and I forgot the answers and I locked the account and I has a brand new iTunes card on it how do I unlock the account so I spend the money and stuff like that

Then call AppleCare and talk to someone in account security.

What can I do to find my answers for my security questions other than calling apple support

When I first signed up for apple, I thought it was the next step after failing to write a password for a lot of time, but I never knew we were suppose to use them the first time you purchase something. What can I do without calling apple support?

Click here and fill out the form.
(90741)

I forgot my security questions and cannot make purchases I have followed all the steps on how to reset them but I have the wrong email address asigned so it is emailing the security questions to the wrong person. How do I change my email?

I forgot my sucruity questions so I cannot make purchases I pressed the button that said "click here if you have forgotten your sucruity questions" and it took me to the apple website I followed the steps and then it said "do you want to send the sucurity questions to k******@charter.net (exactly that including the ****) and I didn't know what to do so I pressed send but that is not my email so I did not get the questions. How do I change the k*******@charter.net to my email?

1) Apple ID: All about Apple ID security questions
2) See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security

I forgot my security questions and it will not let me change it! I tried sending it to my email but it never came. how to i change what email it sends to! please help

i need help

Call Apple. They will ask you some questions, and then reset the security questions for you.

Trying to reset security questions - Can't call apple support by phone

I found out that I need to call Apple so that I could reset my security questions but I can't seem to call their number
Is there another way to reset those questions?

Click here, fill out the form, and explain that you aren't able to call them.
(94702)

HT5312 I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

I forgot my security question and I cannot purchase anything on my iPhone. What should I do?

I forgot my security questions and don't know what to do. I tried to reset them it keep asking my security question which I do not know. Please help

If you can't remember them then go to Express Lane and select 'iTunes' from the list of 'products' in the middle of the screen.
Then select 'iTunes Store', and on the next screen select 'Account Management'
Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

I forgot my security question and cannot call Apple Support to change it. What should I do?

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