I forgot my security question and i tried to change the rest email. Can you please help me.
I tried to reset my e-mail but it's not working and I'm to receive the answers for the security questions!
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID
Similar Messages
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I forgot my security questions and I aren't receiving the reset email to my email. I already check in the inbox and in the spam, anyone can give me some advise?thank you.
The best way is to call applecare (800) APL-CARE (800-275-2273). You can also email them but you need to create a case here https://getsupport.apple.com/Issues.action. When I did it it took about 10 mins.
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help to fix this because i forgot my security answers on my security questions
If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
Please help i forgot my security questions and im trying to send an email to my rescue but to get to it i have to answer the got **** questions ! help please the support is terrible
1. See my User Tip for some help: Some Solutions for Resetting
Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
b. Call Apple Support in your country: Customer Service: Contacting Apple for
support and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane -
I forgot my security questions and I don't get the link to reset them on my iPad.
I Need help, I forgot my security questions and I don't see the link to reset them in my ipad
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(122544) -
I can't remember my security questions and have no access to the recovery email address
I can't remember my security questions and have no access to the recovery email address
You won't be able to change your rescue email address until you can answer your questions, then you will have to contact Support in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/en-us/HT5699
If your country isn't on that page then try this form and explain and see what they reply with : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then update your rescue email address to an account that you have access to for potential future use : http://support.apple.com/en-us/HT201356
Or, if it's available in your country, you could change to 2-step verification : http://support.apple.com/kb/HT5570 -
I can't remember the answers to my security questions and I am not receiving the rescue email. How can I reset the questions/answers?
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(118855) -
I tried to downgrade my iCloud and when i did it never refunded me can you please help me with this thank you James
<Personal Information Edited by Host>How did you try to downgrade
(Don't post your telephone number in public places, unless you need more useless phone calls) I will ask for it to be removed. -
Hey there.
Please help me.
Whenever i try to sync apps, tones, music etc, it says me to authorize my computer. But i had already authorized it and had even signed into my account. Can you please help me? I am facing this problems since long. please.
It goes like this.
Whenever i connect my iPhone5, it starts to sync. later when it reaches the 4th stage of 'Tranferring Purchases' it stops and says me to Authorize my computer.
But i had already authorized it and even signed my apple id.
Moreover, i have only authorized 1 out of my 5 computers.
Please help me.
I have been facing this from long.
Thank You.Hi Rameez,
Thanks for visiting Apple Support Communities.
The steps in this article can help if iTunes is asking you to authorize your computer repeatedly:
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Best,
Jeremy -
Mac OS 10.9.2 Reader 11.0.7 does not initialize, cannot fill in fillable forms and side scroll bars does not operate. Can you please help?
Perhaps you missed that you started a discussion at I have OS 10.9.2 and have downloaded latest version of Reader 11. I can no longer fill in form or scroll using the side bar. and you did not respond to the last post there.
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We lost access to are computers in the last two months and we want to know how to deauthorize two computers from the ituns account can you please help me please?
If you don't have access to the computers to manually deauthorize them (they were sold, stolen, etc), then you have to log into your account, deauthorize all computers, and then re-authorize the machine(s) that you want to have access. This page explains how.
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I forgot my security question and when I try to press send it by email it doesn't work I've tried so many times and I didn't get any email pleas help me fastest as possible , thank you
It would go to a separate rescue email that is different than your Apple ID.
If you do not have a rescue email address (different from alternate email address) set up, you forgot it or no longer have it, then you will need to contact iTunes Support online: http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic) or by phone: Apple Support Numbers -
I forgot my security question and i want to change it
if forgot my security question and i want to reset it . i have acces to email of my appstore id ([email protected])
Reference the link to use your rescue email to reset your Security questions.
http://support.apple.com/kb/HT5312?viewlocale=en_US
if you do not have a rescue email setup to your account, you will have to contact applecare.
expresslane.apple.com -
I forgot my security questions and it won't send to my email. Help:(.!
Ok I forgot both of my security questions and it says it will send to I••••@yahoo.com and it won't sent to my email. I just got my iPhone5 and I just put in a 25$ card and I can't use it.! Please help or send a reset to [email protected]
You're not talking to Apple. We can't re-set anything.
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Just as the headline says. Keep trying to reset my security questions and apple will not send a reset link to my rescue email address.
Best thing for you to do at this point (if your email isn't showing up in the junk/spam folder) is to contact iTunes Support to have them reset your questions for you:
ACCOUNT SECURITY CONTACT NUMBERS
Cheers,
GB
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