I forgot my security question and the answer . please can you provided
i forgot my security question and the answer . please can you provided
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.
Similar Messages
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HT5312 hi i forgot my security question and cannot reset this can you help me?
hi i forgot my security question and cannot reset this can you help me?
Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can reset the questions.
(90152) -
What do I do if I forgot my security question to the answers
What do I do if I forgot my security question to the answers how can I fix that
Reset Security Questions
http://support.apple.com/kb/HT5312
If you can't solve problem, call Apple to help reset your Security Question.
http://support.apple.com/kb/HT5699 -
I forgot my security question and the mail they send for recue the awnsers are wrong
i forgot my security question and the mail they send for recue the awnsers are wrong, like my mail is [email protected] but they say they send to f・・・・・・・@live.com, first i thougt that was normal but the mail never come...... someone help me!
Call Apple for support. They have account security who can reset those security questions for you if you can verify the account over the phone... Once your security questions are reset you can go to appleid.apple.com and manage your account there! good luck!
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I forgot my security questions and the option of sending an email to reset the questions to my rescue email doesn't appear . What can I do to retrieve thes question because I can't buy any app even I have credit in my account ?????
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
I don't know either of my security questions and the email that it has as a backup has been cancelled. Can I change the email , or the questions, or what.?
You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96003) -
I forgot my security questions and the email to reset them won't send to my email
I forgot the answers to my security questions and I keep trying to reset them but I never get the email that's supposed to help me do that
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(112486) -
So I made my iTunes account about 5 years ago and now it wants me to reverify it, but I forgot my security questions. This wouldn't be a big problem, however the recovery email address I had set back when I made the account no longer exists. Help!
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(94527) -
I forgot my security questions and the email won't send to either of my email addresses what do I do
I forgot my security questions on my iTunes and the email to reset them won't go through what do Ido?
Alternatives for Help Resetting Security Questions and/or Rescue Mail
1. If you have a valid rescue email address, then use this procedure:
Rescue email address and how to reset Apple ID security questions.
2. Fill out and submit this form. Select the topic, Account Security. You must
have a Rescue Email to use this option.
3. This is the only option if you do not already have a valid Rescue Email.
These are telephone numbers for contacting Apple Support in your country.
Apple ID- Contacting Apple for help with Apple ID account security. Select
the appropriate country and call. Ask to speak to the Account Security Team.
Note: If you have already forgotten your security questions, then you cannot
set up a rescue email address in order to reset them. You must set up
the rescue email address beforehand.
Your Apple ID: Manage My Apple ID.
Apple ID- All about Apple ID security questions. -
I forgot my security questions answers and the reset questions link isnt showing up on my computer or on my phone what do i do??
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(114371) -
Im not able to use my ipod touch 5 because i just restored it and cannot have access to the icloud because i forgot my password and all things linked to it
Forgotten Security Questions/Answers
You need to contact Apple by:
1 - Use the Express lane and start here:
https://expresslane.apple.com
then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
or
Apple - Support -form iTunes Store - Contact Us
2 - Call Apple in your country by getting the number from here:
http://support.apple.com/kb/HE57
or
Apple ID: Contacting Apple for help with Apple ID account security
3 - Use your rescue email address if you set one up
Rescue email address and how to reset Apple ID security questions
For general information see:
Apple ID: All about Apple ID security questions -
The other day i was trying to purchase a song from itunes. I had recently gotten a new ipod and itunes asked me to enter my security questions before i could buy the song. I had forgotten them and went to the apple support website and tried several times to send a security reset email to myself. The email still wont send and i know it has already been a verified email. Dx please help ;'(
DId you use this page to reset stuff?
https://iforgot.apple.com/cgi-bin/WebObjects/DSiForgot.woa/wa/iforgot
IF no avail, you may wann raise a ticket via this:
https://expresslane.apple.com/GetproductgroupList.do?PRKEYS=PF4 -
I forgot my security questions to my apple id, can you help me change them?
I can't change my security questions, i forgotten the old answers.
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(117018) -
HT5312 I forgot my security questions and the email to reset it
basically the title
See Here. Apple ID: Contacting Apple for help with Apple ID account security
Ask to speak with the Account Security Team...
Or Email Here > Apple Support iTunes Store Contact -
I forgot my security questions, and the reset info won't send to my primary email
how can I get the security reset info sent to my primary email?
Contact Apple Account Security. See: Apple ID: Contacting Apple for help with Apple ID account security
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