I forgot my security question answers, but the email address they send help to is wrong. How can I change the recovery email address?
I forgot the answers to my security questions. When I go to the link for help remembering my security questions it sends the email to an email address that is not mine. And I don't know how to make it send to one of the two correct email addresses I have entered. Any suggestions?
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(108925)
Similar Messages
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People Please help, I forgot my security questions answers but I know how to reset them but the problem is my rescue email is not longer used ( DELETED ) so what can I do please help me??????????
EZZTHEKILLER wrote:
is there any other way ...
Not in your case.
EZZTHEKILLER wrote:
I forgot my security questions answers but I know how to reset them but the problem is my rescue email is not longer used ( DELETED ) -
I forgot my security questions answers but contact itunes
I forgot my security questions answers but contact itunes
Contact iTunes meaning call the iTunes support staff? If so, you should try an online chat. If not...
You can try contacting iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Account Management , and then try Apple ID Account Security
or try ringing Apple in your country and ask to talk to the Accounts Security Team : http://support.apple.com/kb/HE57 -
I need help on purchasing a game I forgot my security question answers. and it's been awhile since I downloaded anything.. how do I find out the answers or change them without knowing the old answers??
Alternatives for Help Resetting Security Questions and Rescue Mail
1. Apple ID- All about Apple ID security questions.
2. Rescue email address and how to reset Apple ID security questions
3. Apple ID- Contacting Apple for help with Apple ID account security.
4. Fill out and submit this form. Select the topic, Account Security.
5. Call Apple Customer Service: Contacting Apple for support in your
country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID -
Hello ,
I will like to change my payment information but my new credit card is not American , Is Canadian .How can i change the country on my billing info? I cant seam to be able to do it .
Thanks a lot for your help ,What country are you in ? If you are in the US then you can only use the US iTune store, and you can't use a Canadian credit card with the US store - a credit card needs to have been issued by a bank in the country where you are.
If you are in Canada then remove your old credit card from your account and then update your country/region and billing address on your account e.g. by tapping on your id in Settings > iTunes & App Store on your phone and 'view Apple id' on the popup, or via the Store > View Account menu option on your computer's iTunes -
I forgot my security question answers but the email to reset wont send?
I Forgot my security questions answers, so i followed all of the steps and emailed myself the reset link but the reset link wasn't received and i have tried to resend it over 10 times now? I even deleted all of my other alternate email addresses and sent it to only one email but it still wont send. Please help, i just got a $50 gift card and since this is happening i cannot even use it
You need to ask Apple to reset your security questions; this can be done by clicking here and picking a method, or if your country isn't listed, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(109790) -
It says in the article for rescue email and security q's in the picture in step 5 that you can email your rescue address if you forgot your security question answers. However, when I am managing my Apple ID there is no option like that..Please help!
You should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your account/security questions for you.
If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support. -
When my husband and I first bought our iPhones, I was the only one with an Apple ID (since he never used iTunes). He used my apple id to get apps. Now he has his own ID, but my apple ID email address keeps popping up on his phone when he tries to download an app. We do not want to have all of the same apps on our phones. How can we change the ID on his phone? I already tried going to Settings>iTunes &App Store> and changing the Apple ID to his account email and that did not solve the problem. To make things worse, I recently changed my Apple ID email address (without getting a new ID) and I do not remember my old password (and this is the address that is popping up on his phone). He does not have any music on his phone and all of the Apps that he has are free. Any help you could offer would be great (-:
All apps are forever tied to the Apple ID that bought them. To stop your id from popping up, you need to delete the apps on his phone, and then repurchase them under his account.
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How can i change the type of letter in my video??, how can i change the type of letter in my video??
how can i change the typoe of letters in my video? from arial to calibri por example
http://help.apple.com/imovie/#mov3a621837
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Hi
I updated the page layouts for a project in Project Management. Now I woujld like to change those chosen page layouts, but the setup options for the project are no longer available for me to change. How can I update the original chosen page layouts (for performance management) to different layouts or change the chosen layouts to the default (blank) layouts?
Thanks
Chris van de GraafAppleMan,
It all began inside the settings of my Sanyo VPC-HD2000A when somehow the selection got switched from 1280 x 720 to that other setting with so-called 25fps. Also, I don't know whether the mishap occurred before or after I took my new footage.
I edited the clips last night and now they are on my blog and channel and they seem ok but slightly fuzzy.
I used a Sanyo VPC-HD2000A .7x wide angle lens with macro and I notice that when I zoomed in to the little sun conure, the picture blurred. I think that might be something that happens when one zooms the focus.
Also, I was born and raised to a teenager in Hawaii, but now Southern California has me in its grip.
-L -
I got a macbook pro and i wanted to buy an app i had the money and everything and because it was my first time they told me to enter the answers to my security questions. problem is i dont remember them at all! HELPPP
Call Apple Care for your country and ask for help resetting the questions.
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I forgot my security question answers, but i need to change my password. Help me
I need to change my password because I let my disgruntled (ex) boyfriend use my account, and I don't want him to charge anything to my card. I made this account year ago back in high school and the answers I've provided for the security questions are apparently incorrect. However, I desperately need to change my account password. How can I recover/write new security questions????????
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
I forgot my security questions answers and cannot get into itunes! Help!
I cannot remember my answers how can I find them or create new ones???
If you have a rescue e-mail, use that. http://support.apple.com/kb/HT5312
If not, contact Apple. http://www.apple.com/support/contact -
Hi
My computer was shut down. It was set on Japanese Hiragana language before shutting down. Now I want to login with my password in English. Yet, teh keyboard was set in Japanese and thus, I can not login anymore. How can I reset/change from Hiragana Japanese mode to Englsih ( US) with some shortcuts on my keyboard?
thank youTry Apple/Command + space.
For the future, go to system prefs/accounts/login items and check the box for Show Input Menu on Login Screen. -
i had to change the email address to my apple id. now when ever i try to use imessage or the icloud, it wont let me because it is using the old email address. i cant change it on my phone and idk what to do on my computer!
If the old ID is yours, and if your new ID was created by editing the details of this old ID (rather than being an entirely new ID), go to https://appleid.apple.com, click Manage my Apple ID and sign in with your current iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. Then edit the name of the account to change it back to your old email address. You can now use your current password to turn off Find My iDevice, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address and iCloud ID name back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
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