I forgot my security question to accessing itunes purchases

how do i reset my security question for itunes access?

You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(106162)

Similar Messages

  • I forgot my security questions to my iTunes account. And now i can't purchase anything on my device. Please help

    I forgot my security questions to my iTunes account. And now i can't purchase anything on my device. Please help

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • TS1292 I forgot my security question for my itunes

    I forgot my answer to my security question for my iTunes . So now I can't download a song .. What do I do to fix this

    Rescue email address and how to reset Apple ID security questions

  • I forgot my security questions to access my account on another devise

    I forgot my security question answers. How can I reset them or find them

    http://support.apple.com/kb/HT5312
    -If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com.  Clicking the link will send the reset to your rescue email address (NOTE:  This is not the same address as your Apple ID email)
    -If there is no link on the page, then you didn't establish a rescue email address.  Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security.  You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
    -If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
    HTH

  • I forgot my security question and I cannot purchase anything on my iPhone. What should I do?

    I forgot my security questions and don't know what to do. I tried to reset them it keep asking my security question which I do not know. Please help

    If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

  • HT201303 I've just purchased an iPad I've already got an iTunes account but I've forgot my security questions how do I purchase items on my iPad

    Forgot my security questions

    Welcome to the Apple Community.
    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT201269 I forgot my security questions and my itunes account is locked

    Got an iphone 5C and can't use Itunes because secuiryt questions were asked so long ago and can't remember the answers.  Now the account is locked.  How do I unlock it?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98890)

  • TS1424 I forgot my security question answers to iTunes

    I was downloading a song on iTunes and prompt me to answer 2 question and I got them wrong. So now my I tune will not let me downeload any thing

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100916)

  • I forgot my security questions for my itunes account and now I can't buy music.

    I wanted to buy some music for my ipod. I go to buy a song and it says I need to answer my security questions? i don't remember them so after a lot of guessing and failing I google how to change my security questions and I found out how to do it, go to my account and there should be a link there and type in my new questions but the link isn't there, what do I do?

    Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

  • I forgot my security questions and cannot make purchases I have followed all the steps on how to reset them but I have the wrong email address asigned so it is emailing the security questions to the wrong person. How do I change my email?

    I forgot my sucruity questions so I cannot make purchases I pressed the button that said "click here if you have forgotten your sucruity questions" and it took me to the apple website I followed the steps and then it said "do you want to send the sucurity questions to k******@charter.net (exactly that including the ****) and I didn't know what to do so I pressed send but that is not my email so I did not get the questions. How do I change the k*******@charter.net to my email?

    1)  Apple ID: All about Apple ID security questions
    2)  See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security

  • HELP! I forgot my security questions!

    I forgot my security questions to my itunes account and i have contacted apple support, but they said they cannot help me with this problem (so much fo that). Is there any other possible solution i really need one, as my account has money on it that i cannot spend.

    Call back and ask to speak with Account Security, if that's not who you were talking to. Perhaps they'll be able to help. If not, then again unless you have a rescue email in your Apple ID:
    Go to appleid.apple.com and click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email.
    Go to the Password & Security section on the left side. Then underneath the security questions click on the link that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    you're probably stuck. Only Apple could help you in such a case, and if they refuse then there's probably nothing else that can be done unless Customer Relations could help.
    Regards.

  • I forgot my security questions and the email won't send to either of my email addresses what do I do

    I forgot my security questions on my iTunes and the email to reset them won't go through what do Ido?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • I forgot my security question answers for my iTunes account and now it won't let me buy anything. What do I do?

    I forgot my security question answers for my iTunes account. Now I can't buy anything with the 15 dollars I have in it. How do I regain access to my money?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • HT2204 i forgot my security question answers so have no access

    I forgot my security question answers so i have no access, how do i reset these "what was the name of your first pet" questions to have new answers?

    If you can't remember them then go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
    Then select 'iTunes Store', and on the next screen select 'Account Management'
    Next choose 'iTunes Store Account Security' and fill in that you'd like your security questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox) - but some recent posts are saying that Apple have temporarily suspended the reseting of security question/answers whilst account security processes are improved, so it may take longer.

  • Hello everybody,i've forgot my apple password and i wanted to reset it to a new one but i also forgot the security question and the alternative email does not work and i am really need to log in to my apple i d because my iPhone 4g won't  let me access it

    Hello everybody,i've forgot my apple password and i wanted to reset it to a new one but i also forgot the security question and the alternative email does not work and i am really need to log in to my apple i d because my iPhone 4g won't  let me access it so anyone can help me with it or can i put another apple id to it without putting the first password?THANKS FOR YOUR HELP.

    Then call AppleCare and talk to someone in account security.

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