I forgot my security questions and i don't hace a rescue security Mail. I am from Colombia and i do not know how to contact support from here

Click here and fill out the form. You may be told to use a different country's phone number.
(105200)

Similar Messages

HT1473 I just got a new computer and loaded Itunes. All my music is on my new Apple Ipod but I do not know how to sync it from the Ipad TO ITUNES so I can put all my playlists back on the computer for home sharing. Can anyone help with the answer? Thanks!

How do you Sync Playlists (Music) from my ipod Nano TO ITUNES? I know how to sync it the other way, from the computer (Itunes) to the ipad, but I just got a new computer and all the music is only on my Ipod Nano. Any help would be greatly appreaciated. Thanks! Pete B

See Recover your iTunes library from your iPod or iOS device.
tt2

HT5312 I can't remember my Answers and i can't reset my Security questions because i don't have a rescue mail what can i do?

Hi ALL,
hope you are well.
I can't remember my Answers for the security questions and i can't reset my Security questions because i don't have a rescue mail what can i do?
and i tried calling the security support team and they told me they will send me an instructions how to do it and still got nothing till now.
So please can i have some support.
I'll appreciate your help.
Thanks

Reset Security Questions
     There are several different methods. Try one. If it doesn't work,
     then try the next one. Don't try to do everything at once.
Frequently asked questions about Apple ID
Manage My Apple ID
Note: you may need to continue entering false answers to the questions until you trigger the response needed to start making changes. It will take six or nine retries.
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
      Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
      like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
      tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
      "done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
      Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
      should be asked to verify your security code for the credit /debit card and NOT the
      security questions.
d. At this time you can remove the card by going back in to edit the payment info and
      selecting "none" as the card type then saving the changes by selecting "done". You
      should now be able to use your iTunes store credit without answering the security
      questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends!

How do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...

how do i reset security questions if i don't have a rescue email address and does not give me an option to set up a rescue address...would I have to delete my apple ID and start again using old ID?

Alternatives for Help Resetting Security Questions and Rescue Mail
     1. Apple ID- All about Apple ID security questions.
     2. Rescue email address and how to reset Apple ID security questions
     3. Apple ID- Contacting Apple for help with Apple ID account security.
     4. Fill out and submit this form. Select the topic, Account Security.
     5. Call Apple Customer Service: Contacting Apple for support in your
          country and ask to speak to Account Security.
How to Manage your Apple ID: Manage My Apple ID

HT201363 i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(

i have two security questions but i don't have a rescue email address and i know my apple id and password, what should i do please help me!!:(

If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT5312 How can I reset my security questions if I don't have a rescue email address

How can I reset my security questions if I don't have a rescue email address. Because i just put an itunes card on my account but can't use it because I dont know my security questions. Please help

Try the ExpressLane: https://expresslane.apple.com and then iTunes, iTunes Store, Password and Security Questions and then you have choices to communicate.

Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

Hi I've been wanting to reset my security questions but I don't have a rescue email address what should I do?

HI,
Get a secondary email from a service like Google or Yahoo (something that is not going to disappear like an ISP one might if you change services).
Add it to the Apple ID page.
9:16 pm Thursday; November 21, 2013
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

HT5312 how do I reset my security questions if I don't have a rescue email address?

how do i reset my security questions if i don't have a rescue email address set up?

You need to contact Apple. Click here, phone them, and ask for the Account Security team.
(87417)

HT201363 How do I reset the security questions if I don't have a rescue email

How do I reset the security questions if I don't have a rescue email and don't remember my other answers

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(103680)

HT5312 How do I reset the security questions if I don't have a rescue email?

How do I reset my security questions if I don't have a rescue email? I can't remember the answers to the security questions.

If you don't have a rescue email address then see if the instructions on this user tip helps : https://discussions.apple.com/docs/DOC-4551

My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

My MacBook Pro is running VERY slowly. After reading other questions and responses, I ran an EtreCheck, but do not know how to post the report here. Any help would be greatly appreciated.

HT5312 How do I reset my security questions if I don't have a rescue email?

I purchased a new Macbook Pro and got a free student gift card with it. I need to buy pages and keynote for classes but can't use the card because I need to answer my secuirty questions, and I don't remember either of the answers. It says you can use your rescue email to reset the questions but I don't have a rescue email and it doesn't say how to set one up with an already registered Apple ID anywhere. How can I create a rescue account or reset the questions without a rescue email?

The Three Best Alternatives for Security Questions and Rescue Mail
     1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
     2. Call Apple Support in your country: Customer Service: Contact Apple support.
     3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

How can I change security question when I don't have a rescue email address

Can anybody help me with this I don't know
The answers and I don't have a rescue address is there anyway Ivan edit this with out starting a new one

See Here... ask to speak with the Account Security Team...
Apple ID: Contacting Apple for help with Apple ID account security
Or Here > Apple Support iTunes Store Contact

I can't reset the password to my security questions since I don't have an rescue email. And I don't want to start a new account because I just put a $25 iTunes card on it. Is there any way I can do a rescue email without having to call.

I don't think I would have time to sit down and actually talk on the phone to do this that is why I would like to do it over email.

The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

I need my answers to my security questions but I don't have a rescue email set up and won't have a chance to call. Is there an email address instead of phone number that I can contact?

Need answers to my security questions. Don't have a rescue email set up. Don't have time to call apple support but an email address would come in handy. :)

You will need to contact iTunes Support / Apple in your country to get the questions reset, which will normally be by phone as they need to confirm your id and that it's your account.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
You can try contacting them via this page and explain, but they are likely to want phone contact (which is likely to be quicker than emails going back-and-forth, and you potentially having to wait 24 hours for each reply) : https://ssl.apple.com/emea/support/itunes/contact.html
When they've been reset you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

I forgot my security questions and i don't hace a rescue security Mail. I am from Colombia and i do not know how to contact support from here

Similar Messages

Maybe you are looking for