I forgot my security questions and it won't send to my email. Help:(.!

Ok I forgot both of my security questions and it says it will send to I••••@yahoo.com and it won't sent to my email. I just got my iPhone5 and I just put in a 25$ card and I can't use it.! Please help or send a reset to [email protected]

You're not talking to Apple. We can't re-set anything.

Similar Messages

  • HT201363 I forgot my security question and when I press send it by email it doesn't work please help me

    I forgot my security question and when I try to press send it by email it doesn't work I've tried so many times and I didn't get any email pleas help me fastest as possible , thank you

    It would go to a separate rescue email that is different than your Apple ID.
    If you do not have a rescue email address (different from alternate email address) set up, you forgot it or no longer have it, then you will need to contact iTunes Support online: http://apple.com/emea/support/itunes/contact.html (select Account Security as your help topic) or by phone: Apple Support Numbers

  • I have been trying for 8 days and I can't remember my security question and it won't send me a email to reset! What do I do?

    Help me please I need my account opened ASAP!!!!

    Hi shineypence,
    If you set up a Rescue email address:
    Go into Manage Your AppleID, https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/, select Password and Security, and click the first option (see below), and you will be able to proceed from there..... (I HOPE the first button is showing for you!)
    Reset your password
    You can change or reset the password for your Apple ID account by providing some information.
    Select your authentication method.
    Email authentication: To access your information, we will send an email to the rescue email address on file for you.
      Answer security questions: To access your information, you will need to answer the security question(s) provided when you originally created your Apple ID.
    If you did not set up a Rescue email address:
    1. Go to Express Lane  and select 'iTunes' from the list of 'products' in the middle of the screen.
       Then select 'iTunes Store', and on the next screen select 'Account Management'
       Next choose 'Forgotten Security Questions' and fill in that you'd like your security   
       questions/answers reset.
    You should get an email reply within about 24 hours (and check your Spam folder as well as your Inbox)
    2. Once your questions have been reset, and you set up new ones, also set up a RESCUE EMAIL ADDRESS, so if you forget them again, you won't have to go through all of this.....
    Hope this helps!
    Cheers,
    GB

  • I forgot my security question and it won't let me buy any songs but whenever i go to manage my apple id it says i need to tell the answers to the security questions but i don't know them someone please help

    i forgot my security question and it won't let me buy any songs but whenever i go to manage my apple id it says i need to tell the answers to the security questions but i don't know them someone please help

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96813)

  • I forgot my security question and the mail they send for recue the awnsers are wrong

    i forgot my security question and the mail they send for recue the awnsers are wrong, like my mail is [email protected] but they say they send to f・・・・・・・@live.com, first i thougt that was normal but the mail never come...... someone help me!

    Call Apple for support. They have account security who can reset those security questions for you if you can verify the account over the phone... Once your security questions are reset you can go to appleid.apple.com and manage your account there! good luck!

  • HT201303 I forgot my security questions and the option of sending an email to reset the questions to my rescue email doesn't  appear . What can I do to retrieve thes question because I can buy in app even I have credit in my account ?????

    I forgot my security questions and the option of sending an email to reset the questions to my rescue email doesn't  appear . What can I do to retrieve thes question because I can't buy any app even I have credit in my account ?????

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • HT201363 This is terrible. I forgot my security questions and im trying to send an email to my rescue address and i have to answer the questions to do it!! i dont remember and theres nothing i can do someone help please! Apple support is terrible

    Please help i forgot my security questions and im trying to send an email to my rescue but to get to it i have to answer the got **** questions ! help please the support is terrible

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT201303 HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

    HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot my security questions and I aren't receiving the reset email to my email. I already check in the inbox and in the spam, anyone can give me some advise?thank you.

    I forgot my security questions and I aren't receiving the reset email to my email. I already check in the inbox and in the spam, anyone can give me some advise?thank you.

    The best way is to call applecare (800) APL-CARE (800-275-2273). You can also email them but you need to create a case here https://getsupport.apple.com/Issues.action. When I did it it took about 10 mins.

  • HT201363 I am trying to reset my security questions but it won't send to my email address

    I am trying to reset my security questions but it won't send to my email address

    If you already have a valid rescue email address, send the email to it, wait a few hours, and check the spam filter. If you don't, use the instructions in that article to contact Apple as if you had one security question and lost the Apple ID password.
    (88619)

  • Forgot my security question and apple does not send email

    forgot my security answer and apple does not send email for the instrctions to reset

    Click here and request assistance.
    (76924)

  • I'm trying to reset my security questions and apple doesn't send the reset email to my rescue email address.

    Just as the headline says. Keep trying to reset my security questions and apple will not send a reset link to my rescue email address.

    Best thing for you to do at this point (if your email isn't showing up in the junk/spam folder) is to contact iTunes Support to have them reset your questions for you:
    ACCOUNT SECURITY CONTACT NUMBERS
    Cheers,
    GB

  • I am trying to change my security questions, and it won't send the email to my email.

    It says it sent it to the email i am using, and it sent out the password change, but im not recieving the security question email. HELP

    I am having the same issue, it just won't send the e-mail. The options that apple provides you are:
    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID
    Basically it tells you to go through the link to manage your ID and click on the link to send you the email (which we all did and clearly it's not workin)
    Then you can submit a form (which I did and was contacted but all they can manage to say is to call customer service as they are "not able to help" through e-mail. So the reply was to follow option 5, however I specified in the e-mail that I cannot call since I live in Costa Rica and cannot make international calls... THEY HAVE ME IN A LOOP I REALLY NEED TO GET OUT OF!!!!! If any one of you gets this issue fixed without calling, please let me know!

  • Forgot my security questions and can't get into my rescue email

    So I got an iPhone and I was going to but a ringtones from the iTunes Store. But it asked for my security questions and I didn't know them so it said it was going to send the answers to my recuse email but I am no longer able to get into that rescue email.

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

  • I forgot my security question and i tried to change the rest email. Can you please help me.

    I tried to reset my e-mail but it's not working and I'm to receive the answers for the security questions!

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

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