I forgot my security questions, and the email it sends them to has been cancelled. What can I do?

I don't know either of my security questions and the email that it has as a backup has been cancelled. Can I change the email , or the questions, or what.?

You need to ask Apple to reset your security questions; ways of doing so include clicking here and picking a method for your country, and filling out and submitting this form.
(96003)

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  • I forgot my security questions and the email to reset them won't send to my email

    I forgot the answers to my security questions and I keep trying to reset them but I never get the email that's supposed to help me do that

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
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  • HT201303 I forgot my security questions and the option of sending an email to reset the questions to my rescue email doesn't  appear . What can I do to retrieve thes question because I can buy in app even I have credit in my account ?????

    I forgot my security questions and the option of sending an email to reset the questions to my rescue email doesn't  appear . What can I do to retrieve thes question because I can't buy any app even I have credit in my account ?????

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I forgot my security question and the mail they send for recue the awnsers are wrong

    i forgot my security question and the mail they send for recue the awnsers are wrong, like my mail is [email protected] but they say they send to f・・・・・・・@live.com, first i thougt that was normal but the mail never come...... someone help me!

    Call Apple for support. They have account security who can reset those security questions for you if you can verify the account over the phone... Once your security questions are reset you can go to appleid.apple.com and manage your account there! good luck!

  • I forgot my security questions and the email won't send to either of my email addresses what do I do

    I forgot my security questions on my iTunes and the email to reset them won't go through what do Ido?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
    Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                             Apple ID- All about Apple ID security questions.

  • What do i do if i don't know the anwsers to my security questions and the email it sends the anwsers to is wrong???

    i'm trying to download music and just switched computers and i don't know anwser to the security questions

    The Best Alternatives for Security Questions and Rescue Mail
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contact Apple support.
        c. Rescue email address and how to reset Apple ID security questions.

  • I have a ipod touch 5 and I just restored it and can't be able to use it because i cant log into my icloud. I forgot my security questions and the email address that was registered with it. So what am I supposed to do now?

    Im not able to use my ipod touch 5 because i just restored it and cannot have access to the icloud because i forgot my password and all things linked to it

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or          
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • I forgoto my security questions, and the email wont send to my email

    I went to go reset my questions, and I pressed the button that says "send to my email to reset the questions" and I did.
    I know what my email is, and I have access to it. I'm just not getting the email. And i chrcked to see if it was just yahoo, but it wasn't because I can get emails from apple, but its not about to reset questions. Its super weird!

    If it's not in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    (118941)

  • HT201455 I forgot my security answers and the email wont send

    HELP ME

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (113977)

  • HT5312 I forgot my security questions and the email to reset it

    basically the title

    See Here.  Apple ID: Contacting Apple for help with Apple ID account security
    Ask to speak with the Account Security Team...
      Or Email Here  >  Apple  Support  iTunes Store  Contact

  • HT201363 I forgot the answers to my security questions and the email it sent the answers to is no longer active. How can I find out my answers or change my questions.

    I forgot my security questions and the email it got sent to is not active anymore. Help please

    See Here... ask to speak with the Account Security Team...
    Apple ID: Contacting Apple for help with Apple ID account security
    Or Here  >  Apple  Support  iTunes Store  Contact

  • I forgot the answers to my security questions and the link to send an email to my email to reset them is not there.

    I forgot the answers to my security questions and the link to send an email to me let me reset them is not there.

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105268)

  • HT201363 This is terrible. I forgot my security questions and im trying to send an email to my rescue address and i have to answer the questions to do it!! i dont remember and theres nothing i can do someone help please! Apple support is terrible

    Please help i forgot my security questions and im trying to send an email to my rescue but to get to it i have to answer the got **** questions ! help please the support is terrible

    1. See my User Tip for some help: Some Solutions for Resetting
        Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for
            support and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions
    5. For online assistance use Apple - Support - Express Lane

  • HT201303 HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

    HELP! I forgot my security questions and it want so send an email to my " rescue email" but it's not my email! How do I change the "rescue email" to my email?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I can not remember the answer to my security questions  and the email that is on the to send to is not mine

    I can not remember the answer to my security questions  and the email that is on the to send to is not mine

    How to reset your Apple ID security questions.
    Go to appleid.apple.com, click on the blue button that says 'Manage Your Apple ID'.
    Log in with your Apple ID and password. (If you have forgotten your Apple ID password, go to iforgot.apple.com first to reset your password with a password recovery email)
    Go to the Password & Security section on the left side, and click on the link underneath the security questions that says 'Forgot your answers? Send reset security info email to [email]'.  This will generate an automated e-mail that will allow you to reset your security questions.
    If that doesn't work, or  there is no rescue email link available, then click on 'Temporary Support PIN' that is in the bottom left side, and generate a 4-digit PIN for the Apple Account Security Advisor you will be contacting later.
    Next, go to https://getsupport.apple.com
    (If you see a message that says 'There are no products registered to this Apple ID, simply click on 'See all products and services')
    Choose 'More Products & Services', then 'Apple ID'.
    A new page will open.
    Choose 'Other Apple ID Topics', then 'Forgotten Apple ID Security Questions'.
    Click the blue 'Continue' button.
    Select the contact option that suits your needs best.

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