I forgot my security questions for iTunes

I forgot my security questions

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(102778)

Similar Messages

  • I forgot my security questions for itunes account

    i forgot my security questions for itunes account
    plz help me

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99646)

  • I forgot my security questions for itunes, how can i find out my answers?

    i forgot my security questions for itunes, how can i find out my answers?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • HT201303 i forgot my security questions for itunes help me

    hi how are you i make my id befor 6 month or 7 i don't remember and i forgot my security questions for itunes and i have the new pass and old and i'm ready for any questions to belive me and my email [email protected] and i have know iphone 5 and ipad 2 and mac air and i change my iphone every month i love apple aloooot please help meeeee

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (99646)

  • I forgot my security questions for itunes to purchase songs. Can I change it?

    I forgot my security questions. Is there any way to change that?

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (75260)

  • I forgot my security questions for iTunes... How can I make purchases on iTunes?

    I created my apple ID account about 5 years ago when I was in high school.  I just bought a new mac and iTunes won't allow me to make purchases without answering security questions.  Is there any way that I can get the answers to the security questions sent to my email?

    Alternatives for Help Resetting Security Questions and/or Rescue Mail
         1. If you have a valid rescue email address, then use this procedure:
             Rescue email address and how to reset Apple ID security questions.
         2. Fill out and submit this form. Select the topic, Account Security. You must
             have a Rescue Email to use this option.
         3. This is the only option if you do not already have a valid Rescue Email.
             These are telephone numbers for contacting Apple Support in your country.
             Apple ID- Contacting Apple for help with Apple ID account security. Select
             the appropriate country and call. Ask to speak to the Account Security Team.
         4. Account security issues almost always require you to speak directly to an
             Apple representative to securely establish your identity as the account holder.
             You can set it up so that Apple calls you, either immediately or at a time
             convenient to you.
                1. Go to www.apple.com/support.
                2. Choose Contact Support and click Contact Us.
                3. Choose Other Apple ID Topics and choose the appropriate topic for
                    your issue.
                4. Follow the onscreen instructions.
             Note: If you have already forgotten your security questions, then you cannot
             set up a rescue email address in order to reset them. You must set up
             the rescue email address beforehand.
    Your Apple ID: Manage My Apple ID.
                            Apple ID- All about Apple ID security questions.

  • I forgot my security questions for my Apple ID and I need it to buy something on iTunes.

    I forgot my security questions for my Apple ID and I need it to buy something on iTunes.

    http://support.apple.com/kb/HT6170?viewlocale=en_US

  • HT5312 I forgot my security questions in itunes

    I forgot my security questions in itunes ?

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on the page that you posted from should let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT5312 Hi , i forgot my security questions for my Appstore .

    Hi , i forgot my security questions for my Appstore . Can u please help me about that . My name is Kleos Kleoukleou. Iam waitting ur answer asap please. TIA.
    <Email Edited By Host> 

    The instructions on the page that you posted should let you reset them.
    i.e. if you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then steps 1 to 5 on that page will let you reset them : go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account, then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • HT1920 what if i forgot the  security question on itunes sign in

    what if i forgot the  security question on itunes account and wont let me purchase anything on itunes and i already redeem a gift card in account

    1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    2. Here are two different but direct methods:
        a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
        b. Call Apple Support in your country: Customer Service: Contacting Apple for support
            and service.
    3. For other queries about Apple ID see Frequently asked questions about Apple ID.
    4. Rescue email address and how to reset Apple ID security questions

  • TS1702 I forgot my security questions for my apple ID....!!

    I forgot my security questions for my apple ID... I tried different things but nothing works....  I haven't bought something in my iPad and I really want to but I need to figure out my answers!!! Please help!!!

    Contact iTunes Customer Service and request assistance
    Use this Link  >  Apple  Support  iTunes Store  Contact

  • I forgot my security questions for my apple Id now I can't purchase anything

    I forgot my security questions for my apple Id now I can't purchase anything

    Click here for information. If you can't get the answers emailed to you for some reason, contact the iTunes Store staff via the link in that article.
    (78532)

  • I forgot my security questions for Apple store

    I forgot my security questions for Apple store

    This is the Reply I received, and it worked for me:
    I'm sorry that you weren't able to reset your security questions. I know it must be frustrating not being able to remember the answers, and I will certainly get you to the correct team to help.
    For security reasons, you'll need to contact our Account Security team.
    You can speak to an Account Security Advisor by calling our AppleCare technical support team. To find the right phone number for your country, see this article:
    Contacting Apple for support and service
    http://support.apple.com/kb/HE57
    When you call, ask to speak to the Account Security team.
    They will need to verify  two of the following: Device serial number( if one is set up with your account information), one security question answer, and/ or a credit card number you have on file.
    ****( Add if Credit card is not on file) **
    I see that you do not have credit card information on your account, you can add this by :
    1) Make sure you are using the latest version of iTunes. It can be downloaded free of charge from the Apple website:
    http://www.apple.com/itunes/download
    2) Verify that you have an active network connection and open iTunes.
    3) From the Store pull-down menu at the top, select Sign In.
    4) Enter your account name and password then click Sign In.
    5) From the Store menu, select View My Account.
    6) Enter your account name and password again, then click View My Account.
    7) On your Apple Account Information page, click Edit Payment Information. Here you can add your card.
      You may remove this after speaking to the Account Security team, and verifying your account with them.

  • I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put

    I seem to not enter the correct answers to my security questions for itunes to buy an in-app purchase and also cannot answer the questions exactly like i answered them when creating the account for my ipod, how do i find out what answers i put for my ipod touch and itunes?

    Try these previous discusssions:
    recover answers to security questions: Apple Support Communities
    how do i change apple ID security...: Apple Support Communities

  • HT201363 I cannot find the answers to my security questions for Itunes and cannot figure out how to reset them

    I cannot find the answers to my security questions for ITunes and cannot figure out how to reset the questions.

    You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (105414)

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