I forgot my security questions to my iTunes account. And now i can't purchase anything on my device. Please help
I forgot my security questions to my iTunes account. And now i can't purchase anything on my device. Please help
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
Similar Messages
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I forgot my security questions for my itunes account and now I can't buy music.
I wanted to buy some music for my ipod. I go to buy a song and it says I need to answer my security questions? i don't remember them so after a lot of guessing and failing I google how to change my security questions and I found out how to do it, go to my account and there should be a link there and type in my new questions but the link isn't there, what do I do?
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities
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I forgot to answer the security question to my iTunes account and I need to reset or restore answer
I forgot to answer the security question to my iTunes account and I need to reset or restore answer
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
A substitute for using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
I don't remember my security questions and I tried guessing them and now I can't buy anything for 8 hours please fix this so I can download stuff and I don't remember any of my security questions. Please help me out as soon as possible
Username188 wrote:
I don't remember my security questions and I tried guessing them and now I can't buy anything for 8 hours please fix this so I can download stuff and I don't remember any of my security questions. Please help me out as soon as possible
Go to https://getsupport.apple.com ; click 'See all products and services', then 'More Products and Services, then 'Apple ID', then 'Other Apple ID Topics' then 'Forgotten Apple ID security questions'. -
I have recently bought an IPAD 2 for my girlfriend and have encountered a problem with purchasing apps through my itunes account. It is requesting that I not only enter my pasword (which I know) but answer my old account questions, which I have forgotten the answers to. It had since locked me out of changing my questions for eight hours. Is there any number I can call to prove that I am the real owner of my itunes account so my girlfriend will be able to use her ipad to purchase new apps without having to go through the trouble of using one of my other apple devices? Random information: I believe my questions were set back in 2007 when I purchased my first ipod nano, since then I have used this same itunes account for my own ipod touch and ipad 2 and my girlfriends iphone 1st generation. I have never run into a problem regarding my questions before on any of these devices
http://www.apple.com/support/itunes/contact/
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So is there any way I can fix it? Thank you.
You can reset your security answers from 'Manage your account'
Apple - My Apple ID -
I changed the email on my Apple ID and now my password won't work and I can't get anything from iTunes or the App store.
Try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if it then works.
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My account balance was deleted and now I can't purchase anything from the iTunes Store
I redeemed a $100 gift card about a month ago, used barely any of it and now the balance has been deleted from my account. I added another $40 in gift cards today and still cannot purchase anything from the iTunes Store. A red message pops us telling me to contact iTunes Support. How can I:
1) Recover my account balance?
2) Make a purchase?Try logging out of your account on the iPad by tapping on your id in Settings > Store (Settings > iTunes & App Stores on iOS 6) and then log back in and see if it then works.
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Pls i need your support regarding to this
You need to contact Apple. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(92876) -
I forgot my security question answers for my iTunes account. Now I can't buy anything with the 15 dollars I have in it. How do I regain access to my money?
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
TS1292 I forgot my security question for my itunes
I forgot my answer to my security question for my iTunes . So now I can't download a song .. What do I do to fix this
Rescue email address and how to reset Apple ID security questions
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i' ve changed my password for itunes account and now i can't uppdate any applications bought before?
Sign out in iTunes and sign back in again with the new password.
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I forgot my security questions for my Apple ID and I need it to buy something on iTunes.
I forgot my security questions for my Apple ID and I need it to buy something on iTunes.
http://support.apple.com/kb/HT6170?viewlocale=en_US
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I forgot my security questions but I have my ID password, how can I change them?
I forgot my security questions but I have my ID password, how can I change them?
Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
(90201) -
I forgot the Security question in my email account, How to get a rescue email address?.
You can go to the phone number for your country from http://support.apple.com/kb/HE57 and ask to speak with Account Security, or you can go to the ExpressLane at https://expresslane.apple.com and then iTunes, then iTunes Store, then Password and Security Questions and fill out the form.
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