I forgot my security questions

I forgot my security questions and I don't know how to reset it, could you help me please?
I have the IPhone 5s and an IPod 5 and my ITunes is not working on them because I don't remember my answers to my security questions.

You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(120547)

Similar Messages

  • If I forgot my security questions/answers and I'm trying to buy on a new device but same Apple ID, what do I do?

    If I forgot my security questions/answers and I'm trying to buy on a new device but same Apple ID, what do I do?

    See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
    Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us
    Call Apple Support in your country: Customer Service: Contacting Apple for support and service

  • HT5312 I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

    I forgot my security question and my rescue email are the same as Apple ID so cannot reset my security question. Any advice on how to reset m security or add a rescue email ? Thanks

    If you don't have a rescue email address then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

  • I forgot my security questions but I have my ID password, how can I change them?

    I forgot my security questions but I have my ID password, how can I change them?

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    (90201)

  • I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?

    I'm trying to reset my apple ID password but forgot my security questions. Apple are sending the confirmation e-mail to the wrong address, please help?

    Hello AndrewsAFCx,
    Thank you for using Apple Support Communities!
    If you cannot remember your security questions for your Apple ID, I would recommend these steps outlined in the article named:
    Apple ID: All about Apple ID security questions
    http://support.apple.com/kb/HT5665
    What should I do if I don't remember the answers to my Apple ID security questions?
    Try answering them at least once to see if you can get them right, even if you are not sure you remember the answers to your security questions.
    If you are confident you can't remember them, try one of the following:
    If you have three security questions and a rescue email address
    sign in to My Apple ID and select the Password and Security tab to send an email to your rescue email address to reset your security questions and answers. 
    If you have one security question and you know your Apple ID passwordsign in to My Apple ID and select the Password and Security tab to reset your security question.
    If you have one security question, but don't remember your Apple ID password
    contact Apple Support for assistance. Learn more about creating a temporary support PIN to help Apple confirm your identity when you contact Apple Support.
    Note: If you have forgotten your password and answer your security questions incorrectly too many times in a row, you will be unable to try to answer your security questions for a period of time. During that time you will not be able to reset your password and will not have access to your account.
    All the best,
    Sterling

  • I forgot my security question answers for my iTunes account and now it won't let me buy anything. What do I do?

    I forgot my security question answers for my iTunes account. Now I can't buy anything with the 15 dollars I have in it. How do I regain access to my money?

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'. Please be patient waiting for the return
              phone call. It will come in time depending on how heavily the servers are being hit.
         2.  Call Apple Support in your country: Customer Service: Contacting Apple for support or
              Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
              Account Security.
         3.  Rescue email address and how to reset Apple ID security questions.
    How to Manage your Apple ID: Manage My Apple ID

  • Hello everybody,i've forgot my apple password and i wanted to reset it to a new one but i also forgot the security question and the alternative email does not work and i am really need to log in to my apple i d because my iPhone 4g won't  let me access it

    Hello everybody,i've forgot my apple password and i wanted to reset it to a new one but i also forgot the security question and the alternative email does not work and i am really need to log in to my apple i d because my iPhone 4g won't  let me access it so anyone can help me with it or can i put another apple id to it without putting the first password?THANKS FOR YOUR HELP.

    Then call AppleCare and talk to someone in account security.

  • I forgot my security question and it won't let me buy any songs but whenever i go to manage my apple id it says i need to tell the answers to the security questions but i don't know them someone please help

    i forgot my security question and it won't let me buy any songs but whenever i go to manage my apple id it says i need to tell the answers to the security questions but i don't know them someone please help

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, and filling out and submitting this form.
    (96813)

  • I forgot my security question answers, it won't let me buy music now

    I forgot my security question answers, it won't let me buy music now

    If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then go to https://appleid.apple.com/ and click 'Manage your Apple ID' on the right-hand side of that page and log into your account. Then click on 'Password and Security' on the left-hand side of that page and on the right-hand side you should see an option to send security question reset info to your rescue email address.
    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

  • HT5312 I forgot my security question answers and answered wrong too many times so now it won't let me download anything even though I know my password, what do I do?

    I forgot my security question answers and answered wrong too many times so now it won't let me download anything even though I know my password, what do I do?

    You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
    (95618)

  • I want to change my apple id password but I forgot the security questions please help me some using my icloud I'd

    I want to change my apple id password but I forgot the security questions please help me some using my icloud I'd and if confirmation is must so please phone number is mine please send a code please help me my apple

    Welcome to the Apple community.
    If you are unable to remember your password, security questions, don’t have access to your rescue address or are unable to reset your password for whatever reason, your only option is to contact AppleCare, upon speaking to an operator you should explain that your problem is related to your Apple ID, this way you will not be charged for assistance, even if you don’t have an AppleCare plan.
    The operator will take you through some steps you may have already tried, however they need to be sure they have exhausted all usual approaches before trying to reset your account, so you should try to be helpful and show patience with the procedure.
    The operator will need to verify they are speaking to the account holder and may ask you some questions that only the account holder could know, and you will need to answer them if the process is to proceed.
    Once the operator has verified your identity they will send a message through to your device which contains an alpha numeric code, which you will need to read back to them.
    Once this has been completed they will send an email to your iCloud email address after a period of 24 hours, so you should check that mail is enabled in your devices iCloud settings.
    Upon receipt of the email, use the reset link provided to reset your password, after which you should be able to make the adjustments to iCloud that you wish to do.

  • I forgot my security questions and do not have a rescue email. My account was created in Chicago in 2011, but I live in Iraq. What shall I do?

    I forgot my security questions and do not have a rescue email. My account was created in Chicago in 2011, but I live in Iraq. What shall I do? By the time I was there a bought a macbook pro, an iPad and a gift card.  I used all the credits. but the previous week I recharged my Apple Id with a $100, but when I try to buy suff . It is asking me my security question which I do not remember. I tried everything. The last option was to contact you.

    Nobody on these boards can reset your security questions. Click here and contact Apple.
    (121932)

  • I forgot my security questions and I have a different email address but it's not updated to my Apple ID how can I change my security setting and how to rescue my Apple ID?

    I forgot my security questions and I have a different email address but it's not updated to my Apple ID how can I change my security setting and how to rescue my Apple ID?

    Alternatives for Help Resetting Security Questions and Rescue Mail
         1. Apple ID- All about Apple ID security questions.
         2. Rescue email address and how to reset Apple ID security questions
         3. Apple ID- Contacting Apple for help with Apple ID account security.
         4. Fill out and submit this form. Select the topic, Account Security.
         5.  Call Apple Customer Service: Contacting Apple for support in your
              country and ask to speak to Account Security.
    How to Manage your Apple ID: Manage My Apple ID

  • I forgot my security questions for my Apple ID and I need it to buy something on iTunes.

    I forgot my security questions for my Apple ID and I need it to buy something on iTunes.

    http://support.apple.com/kb/HT6170?viewlocale=en_US

  • HT201363 How do i put a rescue email on my account  if i forgot my security  questions? -.-

    PLEASE HELP! I made this account like 3+ years ago i forgot my security questions tried almost everything, but
    i don't have a rescue email is there any way i can put one in my account without making a new one?! D: i already put money
    on this account & cant spend it..

    Hey there Lylahbear25,
    It sounds like you cannot access your account to use in the iTunes Store because you cannot reset your security questions. Take a look at this info from the following article:
    If you forgot the answers to your Apple ID security questions
    Contact Apple Support in either of these circumstances:
    You don't see the link to send a reset email, which means you don't have a rescue address.
    You see the link to send a reset email, but you don't have access to email at the rescue address.
    A temporary support PIN isn't usually required, but Apple may ask you to generate a PIN if your identity needs to be verified.
    Thank you for using Apple Support Communities.
    Cheers,
    Sterling

  • HT5312 Dear I forgot my security questions how to get it back please

    Hi,
    Dear my name is saad al malki ; yesterday I purchased 15 $ and I add it to my account but when I purchase I face problem in the terms of purchasing I think you make undated and but some new terms dear I forgot my security questions & I want to return it back to me.
    Can you please help me in this issue I will be appreciated.
    For you info I tried to use call of apple but not accepting my phone number  in Saudi Arabia
    Dear I hope you will solve it ASAP.
    Thank you & best regards
    <Personal Information Edited by Host>

    This might help you: https://discussions.apple.com/message/24994986#24994986

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