I forgot my sercutity questions answers and have not received the email with instructions.

I Have forgotten my sercutity question answers and have not received the email with instructions. 

Unless it’s in a spam filter, you need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
(121954)

Similar Messages

  • I am trying to reset my security questions, but I have not received the email with instructions. What is the problem?

    I initially created my apple account years ago. I am trying to reset my security questions because my answers are continually incorrect. I pressed the link that sends reset security questions info to my alt. address, but I have not received the email with instructions. I have resent the email several times and checked both of the emails I have set up with my apple account to no avail. I have tried everything that is provided in the support article about the issue and my problem has not be resolved. I've even deleted my alt email from the apple account and then reassigned it and tried again, however, I still have not received the email. Without knowing the answers to my security questions, I cannot purchase anything from the iTunes store, which I have been trying to do.
    I do not know what the problem is and I am asking for any resolutions. Please and thank you!

    Go to the Apple ID Security site from http://support.apple.com/kb/HT5699 or call the AppleCare support number from http://support.apple.com/kb/HE57 and ask to speak with the Account Security Team...either can help you reset your questions/answers.

  • Forgot my security question answers and when it sends the email I never get it

    Forgot my security questions answers and every time they send the email I never get it

    Try the other methods
    From a Kappy  post
    The Best Alternatives for Security Questions and Rescue Mail
    1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    2.  Call Apple Support in your country: Customer Service: Contact Apple support.
    3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • Everytime I open firefox it says my user name and password are invalid, I tried resetting my password, but have not received the email with password details firefox claims to have sent - what do I do?

    Having tried to ask this question it didn't recognise my account, so have now created another one, with the same email address, just to ask this question, it doesn't make sense.

    * "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
    * "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"
    Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
    * Don't make any changes on the Safe mode start window.
    See:
    * [[Troubleshooting extensions and themes]]
    * [[Troubleshooting plugins]]

  • Signed up for Ps+LR. Have not received an email with my serial number yet.

    Good afternoon . I signed the package from Adobe CC photography ( photoshop ) , have received the email confirming payment but have not received the email with the serial number . I can not use photoshop . what do I do ? Help !!!

    There is no serial number. The software is activated via your Adobe ID.
    Sign in to creative.adobe.com with your Adobe ID, download the Cloud desktop app then download the software.

  • HT5312 I forgot my security questions answer and does not have the rescue Email.

    I forgot my security questions answer and does not have the rescue Email.

    If you don't have a rescue email address (you won't be able to add one until you can answer 2 of your questions) then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down the page that you posted from to add a rescue email address for potential future use

  • I forgot my security question answers and i cant get the rescue email. I emaild the apple people and they cant do anything.

    I forgot my security question answers and i cant get the rescue email. I emaild the apple people and they cant do anything to fix it. the problem is i put the hundred dollar gift card on my account and now i cant use it on my mac and im really impatient now because this has been going on for a while! please if you have any answers just tell me how to fix it.

    You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (115016)

  • HT5312 I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

    I don't remember my answers to the security questions, and have not received the reset email despite several attempts?

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

  • I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!

    I purchased the Adobe Export pdf 10 hours ago and have not received the e-mail to confirm my address and password, then I can't use it!
    The e-mail address is correct and I've consulted the inbox and the  trashbox without result. And I don't know how to contact the seller Adobe...

    Hi Jose,
    After checking your account, I see that you purchased an ExportPDF subscription back in June (under the same email address that you use here in the forums). There are no other subscriptions under that email address.
    But, you should be able to log in to https://cloud.acrobat.com using this email address and your password. If not, please let us know.
    Best,
    Sara

  • I bought and was charged for bingo chips in bingo bash and have not received the chips.. I can't get a response from bingo bash! How do I get my chips?

    I bought and was charged for bingo chips in bingo bash and have not received the chips.. I can't get a response from bingo bash! How do I get my chips?

    Welcome to the Apple Support Communities
    If I have understood you properly, to do that, you have to create a new administrator user with your name and for your uses. Follow these steps:
    1. Open System Preferences > Users & Groups, and press the + button to create a new administrator account.
    2. When you have finished creating that user, open  > Log Out, and log in your new user.
    3. Open System Preferences > Users & Groups, select the old user and press the - button to remove the user. If you want, you can select the option to remove the Home folder of this user, so you will only have the Home folder for your account

  • I recently created a new Appleid and then the password to my old Appleid suddenly did not work.  When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday.  What to do?

    I recently created a new Appleid and then the password to my old Appleid suddenly did not work.  When I tried to reset the password I do not receive the email with the link and Apple does not either recognize my birthday.  What to do?

    Hi ingaosk,
    Thanks for the question. Based on what you stated, it seems like you did not receive the reset email. I would recommend that you read this article, it may be able to help you isolate or resolve the issue.
    If you didn't receive your Apple ID verification or reset email - Apple Support
    Thanks for using Apple Support Communities.
    Cheers,
    Mario

  • I purchased an upgrade to Lightroom 5 about 2 hours ago, and have not received any emails

    I purchased an upgrade to Lightroom 5 about 2 hours ago, and have not received any emails

    Sometimes, the e-mails wind up accidentally in your Trash or Junk folder. Check there.

  • HT5312 im  trying to purchase a movie off i tunes and its saying some security questions im trying to reset the questions because i cant remember the answers and im not recieving the email to reset them

    hello, i'm trying to purchase things on my itunes account but it is saying answer the security questions but seeing as i made my account a few years ago i have forgotten what i put as the answers and when i send myself the email to unlock them i am not recieving the email so unable to unlock them. what shall i do to solve this problem?

    The Best Alternatives for Security Questions and Rescue Mail
         1.  Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    An alternative to using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I recently updated iTunes to the lastest version; however, when I went to purchase a song, it told me I needed to verify my apple ID, however I have not received the email, and cannot purchase anything now, any help?

    I recently updated my iTunes to the latest version; however, when I go to purchase songs now, it says I need to verify my apple ID.  It tells me to click OK to follow the instructions on how to do so.  When I click OK, it says an email has been sent to my email address associated with my iTunes account that will hold a link that will aid in the creating of my apple ID, but I already have one, and just need to update it.  And to add to this, I have not yet received the email, and it has been a few days now... any help?

    Never mind, the email was finally sent....

  • I forgot my answers to my security questions and I have not received the email to reset my answers

    I check my email and yet no email has been sent and I know I'm using the same email as my Apple ID.

    The reset email will be sent to your rescue email account, that won't (can't) be the same as the primary email address (or any other address) on your account.
    If you aren't receiving it to your rescue email aaccount (or you don't know what it is), then you will need to contact iTunes Support / Apple to get the questions reset.
    Contacting Apple about account security : http://support.apple.com/kb/HT5699
    When they've been reset you can then use the steps half-way down this page to view and/or change your rescue email address for potential future use : http://support.apple.com/kb/HT5312

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