I forgot my the awnser to my security questions and now it's not letting me download anything . How do I change my security questions?
I really need to know this because now every time I try to buy something it takes me to the security questions
I had the exact same problem. Luckily, I solved it. Eventually. First, go to:
www.appleid.apple.com
Then, you will see a link at the bottom. It will ask if you have forgotten your answers. Click the link, and it will send an e-mail to your rescue e-mail.
After you have sent the e-mail and received it, click the link in the e-mail. This will bring you to another web-site. Click "Manage My Account".
From there you can change rescue emails, security questions/answers, phone number, passwords, etc.
Similar Messages
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Is there any way to reset my iphone i did the latest update and now i cant download any new apps? I tried to do the general reset but it keeps telling me that my passcode is not correct. This is the same passcode that I use to unlock my phine though to get in to it.
press and hold both the power and home buttons until the apple logo appears and then let them go. Wait till the phone restarts and then try
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We used whatever Windows program to transfer over all the files. Don't really know what we are doing, but the music is on my computer and it won't let me transfer to my iPod. This is incredibly frustrating since I've never really had a good experience with iTunes. I just don't use it very much. I feel like I have to be missing something stupid. Please help.
On the new computer launch iTunes.
From the iTunes menu bar (top of your screen) click Store > Authorize This Computer
Now try syncing your iPod. -
Help.. I've had this issue for over a month, i have over five dollars on my iTunes account and i want to buy music and games but Itunes continuously requests for my Itunes security questions. Is there any possible way i can CHANGE then without having to make a new itunes account?
You need to contact Apple to get the questions reset, which can be done by clicking here and picking a method for your country, or if that's not an option, by filling out and submitting this form.
(95930) -
I forgot my security question answers and answered wrong too many times so now it won't let me download anything even though I know my password, what do I do?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
(95618) -
So I have a problem with iTunes not letting me download anything without first responding to some security questions which I don't remember setting up, how can fix it? Oh, and it won't let me reset the questions either!
If you mean that you aren't getting the reset link, then from the page that you posted from :
Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so.
You can contact iTunes Support in your country via this page : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use -
I never put security questions on mt apple I'd and now it won't let me buy anything with my Money I need help A.S.A.P
Reset Security Questions
Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
1. Go to: Apple Express Lane;
2. Under Product Categories choose iTunes;
3. Then choose iTunes Store;
4. Then choose Account Management;
5. Now choose iTunes Store Security and answer the bullet questions, then click
Continue;
6. Sign in with your Apple ID and press Continue;
7. Under Contact Options fill out the information and advise iTunes that you would
like your security/challenge questions reset;
8. Click Send/Continue.
You should get a response within 24 hours by email.
In the event you are unsuccessful then contact AppleCare - Contacting Apple for support and service.
Another user had success doing the following:
I got some help from an apple assistant on the phone. It is kind of round about way to get in.
Here is what he said to do and it is working for me...
a. on the device that is asking you for the security questions go to "settings", > "store" >
tap the Apple ID and choose view"Apple ID" and sign in.
b. Tap on payment information and add a credit/debit card of your preference then select
"done", in the upper right corner
c. sign out and back into iTunes on the device by going to "settings"> "store" > tap the
Apple ID and choose "sign-out" > Tap "sign -in" > "use existing Apple ID" and you
should be asked to verify your security code for the credit /debit card and NOT the
security questions.
d. At this time you can remove the card by going back in to edit the payment info and
selecting "none" as the card type then saving the changes by selecting "done". You
should now be able to use your iTunes store credit without answering the security
questions.
It's working for me ...I just have to put in my 3 digit security pin from the credit card I am using.
Good Luck friends! -
I did not set up security question but it will not let me download anything from my new phone without answering them, please help
Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
I updated diamond dash on my I pad and now it will not let me play it any ideas ?
You need to put your passcode in. This is a security feature.
Forgot or Wrong Passcode
http://support.apple.com/kb/HT1212
Forgot Passcode use recovery mode to restore
http://support.apple.com/kb/HT1808 -
i tried for update but when i saw the screen its showing an arrow with a USB cable towards itunes icon, and now i'm not able to do anything, i also tried to connect ipad through my laptop but no use
That message means that you have to restore the iPad now. There was a problem with the update. So connect the iPad to your computer and restore your iPad.
You can read bout it here.
http://support.apple.com/kb/ht1414
If that does not work you will need recovery mode. You can read about it here.
http://support.apple.com/kb/ht4097
Or you can follow these Recovery Mode Instructions
Disconnect the USB cable from the iPad, but leave the other end of the cable connected to your computer's USB port.
Turn off iPad: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for iPad to turn off.
If you cannot turn off iPad using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the iPad turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to iPad. When you reconnect the USB cable, iPad should power on.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button.
If necessary, open iTunes. You should see the recovery mode alert that iTunes has detected an iPad in recovery mode.
Use iTunes to restore iPad. -
Hi, I've been playing Smurf's village for a year now and just last week, i tried to get into the app but it keeps rejecting and goes back to the main page. Is there any reason for this? I've been updating the app everytime and now it's not letting me in. Pls advise. Tq
Reset the device, restart the device, try downloading any other app.
All of these are basic steps that could have been found by a simple search of the forums as a resolution for the issue. -
I recently when to England. When I returned to the US, my iPhone 5 wouldn't find the 4G network. I've tried restoring network settings, I've tried hard resets. I finally wiped the phone, and now, it won't let me restore anything. I'm kind of stuck - this is both my personal and my work phone, so I'm really in a bother here. Help!
I had "do not disturb" on in England. I did take it off airplane mode periodically, but I never actually used the network. I stuck to local wifi to do brousing and a bit of messaging. It periodically told me I was on an English network, but I didn't actually use it. And I had data roaming shut off all together.
when I try to restore, I get this message:
Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes. If this problem persists, contact Apple Support at apple.com/support.
When I try it through iTunes, I get a similar message.
and the network just keeps saying, "Searching..." -
Hey yall.. I lost everything from my mac from a data encrypted error and now it won't let me download Lightroom off of the disk again onto my new mac. What should I do?
Hi Brennacoyle,
Can you please share the error message that you are getting while trying to download on the new MAC ?
Cheers,
Kartikay Sharma -
I just downloaded the new version of iTunes 10 and now it won't let me drag and drop any files from my computer into my iTunes. It lets me play the song from the folder in my computer and then it opens with iTunes and plays the song all the way through, but then if I try to play it again, it says the file cannot be located. So then I go to locate and go to the folder and all that and select it and nothing happens.
Not sure whether for instance you initially had a Yahoo optimised version of Firefox, and have now overwritten it with an official Mozilla version. Although the Mozilla version should NOT add unwanted features, but the Yahoo version may well do.
If you merely need to find the Yahoo emails page quickly just add it as a bookmark or as a bookmark on the Bookmarks toolbar and make sure that is visible.
Clicking the star icon on the location bar whilst looking at your emails will bookmark the page.
* [[How to use bookmarks to save and organize your favorite websites]]
* [[Bookmarks Toolbar - Display your favorite websites at the top of the Firefox window]]
I do not use Yahoo myself,and am not sure what add-ons are available. You could search yourself using
* FirefoxButton -> add-ons
** see [[Find and install add-ons to add features to Firefox]]
** examples [https://addons.mozilla.org/en-us/firefox/addon/yahoo-toolbar/ yahoo toolbar] & [https://addons.mozilla.org/en-us/firefox/addon/yahoo-mail-notifier/ mail notifier]
* also look at Yahoo's own information such as http://help.yahoo.com/tutorials/toolbar/cl3/c3_ff_toolbar1.html -
Hi, I've just downloaded the latest release 10.1.1 and now I do not see any more correctly my clips either in the canvas and in the timeline. Playing clips, they now appears with garbled images, completely unstables: I can not editing in these conditions!
Anyone can help me?
Thank you, ClaudioHi Russ, Thank you for your reply!
System Spec:
2x2.26 Ghz QUAD-CORE
12 GB RAM 1066 MHz DDR3
I've stored the library in HARD DISK which is installed inside my computer (1 TB capacity) and different from my hard disk in which I've installed all my applications (600 GB capacity).
I've installed FCP since 2001, bought FCP X in 2012: never had a problem. Yesterday I was editing my video of my last vacations (in California!) and I have updated FCP X, downloading FCP X 10.1.1: then the problem!
Strange is the fact that I've just tried to export a short project, I can see the final product quite well.
What is impossible is playing the clips within Final Cut: they are jumpimg, moving, presenting some frame in green or red ...
Everything all right in iMovie.
I've just checked the RAM: 9GB out of 12 GB is busy, could this be the problem?
Motion is very slow: for 20 sec of project, it takes minutes to play. And once again, if you finalize the projet and export it in Quicktime, you can see it correctly.
I do hope you may suggest something, I'm getting crazy!
Thank you in adavance
Claudio
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